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Reviews from AWS customer

35 AWS reviews

External reviews

5,704 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Telecommunications

Very powerful tool to create automation of Backoffice business processes

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
I like the flexibility of the system to create automation. We used it in my organization to improve productivity and customer experience for our back-office process, open tickets from customers, provide initial automated support before going throw the tier 1/2 support
What do you dislike about the product?
There is some progress need to make with the bots AI to gain more capabilities automatically
What problems is the product solving and how is that benefiting you?
It solved one aspect of the organization's digital transformation process we had to automate the escalation and support services to our customers
Recommendations to others considering the product:
Yes. The system is straightforward to use with minimal coding involved.


    Marti D.

A friendly RPA

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
AA software convinces me because it is easy-friendly and makes programming seems more accessible to do and, above all, to understand. I need just a few steps to program simple bots. This software is perfect for automating some tasks with a simple solution.
What do you dislike about the product?
I wouldn't say I liked the user interface in the last version because I think its design could have been better. The same could be said about the code editor, for example. I prefer another interface in previous versions.
What problems is the product solving and how is that benefiting you?
AA has helped us shorten the time we spend on specific tasks. The price is reasonable, which has been a relief. Now, our team can do complicate activities without thinking about simple tasks. This situation results in a correct spend of our human resources.
Recommendations to others considering the product:
A good tip is to take advantage of the new cloud edition, which is excellent. Your internet connection must be optimal; it would be good to check the capacity of your internet provider. It may also encourage you to purchase to know that technical support is highly responsive.


    Garry H.

The Most efficient RPA tool in the Market

  • February 22, 2022
  • Review provided by G2

What do you like best about the product?
Automation Anywhere empowers you to deploy your little workers (bots) to automate your business processes in almost entirety. I particularly appreciate the versatility and efficiency of the bots on the websites for our customer service experiences; they provide essential insights for analytics. The intelligent bots work well in invoice processing, downloading reports in just a few simple steps.
What do you dislike about the product?
Every other user can confirm that it is a time-consuming process to load the packages if you are on the basic package - setup for the bots. The software, like most RPAssofware, like other RPAs, is a victim of multiple features; therefore, it takes a while before the user gets fully conversed with the software.
What problems is the product solving and how is that benefiting you?
We strive to meet deadlines, and the automation software helps us achieve this with great ease. The bots carry out monotonous tasks that would have otherwise been carried out by humans, decreasing the workloads on employees. AA It is a great tool and works well in error-handling and analytics.
Recommendations to others considering the product:
I would advise companies needing a solution to automate their operations to go for Automation Anywhere since it is robust, effective, and an all-time top-performing RPA.


    Naveed H.

Best Robotic Process Automation Tool Ever.....

  • February 18, 2022
  • Review provided by G2

What do you like best about the product?
The Best thing is It has less complexity and is very easy to use.
It can be integrated with python.
It has a very friendly UI.
Automation Anywhere does not have any setup fee.
What do you dislike about the product?
The primary issue is the compatibility of Automation Anywhere with other operating systems except windows are not very efficient. It is not very cost-effective.
What problems is the product solving and how is that benefiting you?
I use Automation Anywhere to control and monitor performance of thier RPA bots.It is very User friendly that is very easy for me.This Helps in providing Analytical reports.
Recommendations to others considering the product:
It is very easy to use because of its friendly UI. I recommend it.


    Construction

Great remote solution

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
The management and control of your data, coupled with highly effective security, useful tools to monitor tasks and devices, and all remotely, automating repetitive tasks greatly speed up the efficiency of our work, improving the time of use and optimizing production.
What do you dislike about the product?
Times to load some apps, and tasks, they must enhance the control room tools and add more options. Could be improved image-based processes tend to fail a lot and are difficult to configure depending on their format.
What problems is the product solving and how is that benefiting you?
Order and control of automated processes, streamline our most repetitive tasks and accelerate the progress of our work comfortably, with a good interface and tools.


    Sports

Can be used by anyone for web scraping

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
It increased productivity while scraping the web data as there was no human intervention and error
What do you dislike about the product?
Nothing to say here; it makes life very easy if you're trying web scraping
What problems is the product solving and how is that benefiting you?
We were scraping data and used the RPA to automate the process. RPA bots are easy to set up, use, and share. They also can be scheduled and cloned too.


    Satpal S.

Easy Automation with data integration

  • February 10, 2022
  • Review provided by G2

What do you like best about the product?
The automation helps me in making the data entries work automatically instead of manual work. Also, the sharing of email in form of batch data with just name change is now easier to send with RPA.
The interface is easy to use and learn as it offers a drag and drops option too.
What do you dislike about the product?
The synchronization of the data with hardware is time-consuming and requires high internet speed.
The accuracy of the data and keyword selection suffers from the accuracy challenge. It requires improvement.
What problems is the product solving and how is that benefiting you?
Required data or keyword-based data selection from the large text documents, word files, or pdf files with automation.
The basic tasks like code reusability and AI-based text spin all these problems are solved using RPA.
Recommendations to others considering the product:
Must try for enhanced productivty. Available for trial to verify the usage.
It will ease your work and speed up the process.


    Anuj K.

One of the best RPA tool

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
It has each and every integration from excel automation to SAP it includes almost everything that makes automation of the process easy and flexible and the the newer version using Cloud platform is awsome.
What do you dislike about the product?
AI sense Recorder is not resilient yet. It needs some improvement. The community version has an error loop which I had encountered, The support person from Automation Anywhere was too unable to fix it.
What problems is the product solving and how is that benefiting you?
Web Automation, Excel Automation, Email Automation, SAP processes are the some of the benefits I had realised using Automation Anywhere A360.


    Computer Software

Recorder: Capture

  • February 08, 2022
  • Review provided by G2

What do you like best about the product?
The intuitive interaction of the tool, as it facilitates the developer's work.
What do you dislike about the product?
The web activities in Automation Anywhere 360, as there is still a web module missing without the need for them to be legacy automations.
What problems is the product solving and how is that benefiting you?
Web activities, since it does not have its own data extraction module, have to be performed by recording, and sometimes it does not find the HTML tag of the page where the extraction is performed.


    Financial Services

Automation Anywhere - A Sophisticated RPA Tool for Automation Engineers

  • February 08, 2022
  • Review provided by G2

What do you like best about the product?
Automation Anywhere stands out as an RPA tool with high durability and flexibility for developers and automation engineers.
Performance with Automation Anywhere is quite impressive as compared to other RPA software.
What do you dislike about the product?
Automation Anywhere has deep strength in automating the complex UI based automations however it should improve performance with image based and PDF automations.
Also the breadth of services and capability to create a HyperAutomation platform for an organization is not up to the mark.
What problems is the product solving and how is that benefiting you?
Automation Anywhere, with great accuracy and performance, has helped to automate tasks related to excel, email handling, desktop, and web-based applications.
The automation developed in Automation Anywhere is robust and highly scalable.