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Reviews from AWS customer

16 AWS reviews

External reviews

5,687 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Prafful J.

Automation with A360

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Cloud Enable feature provides easy to implement along with low infrastructure cost. Along with that, the AARI has created a lot of opportunities for automating processes.
What do you dislike about the product?
Still waiting for more upgrades to be added in AARI like the image to make it more interactive for the end-user.
log of process execution in the control room is not enough to understand the process output.
What problems is the product solving and how is that benefiting you?
till waiting for more upgrades to be added in AARI like the image to make it more interactive for the end-user.
log of process execution in the control room is not enough to understand the process output.
Recommendations to others considering the product:
instead of spending too much time on process identification, Start with Discovery Bot


    rajani t.

good, easy and secure tool for automation

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
most important the spying of element is best.
What do you dislike about the product?
still exploring to find it, not yet figured it out
What problems is the product solving and how is that benefiting you?
health care service process automation.


    Dhiraj D.

Customers Choice #1 RPA solution across the globe

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
- Multiple deployment solutions (Cloud-based, On-premise, hybrid).
- AA is Easy to learn for beginners be it, developers or business users.
- Easy to integrate with existing systems for IT security and compliance.
- No thick client is required to be installed and only a lightweight bot agent service is to be installed on the AA client.
- Multiple products are provided under 1 roof- IQBot(Cognitive tool for smart Extraction of data from PDFs), AARI(Digital assistant), Discover Bot(Process Discovery and mining), Bot Insights(Business analytics), etc.
- Super-friendly user interface and built-in commands/packages which are easy to drag-drop and use, unlike other competitors which require prior knowledge of .NET/C# to even use variables during development.
- Great amount of documentation and self-learning course material is available on their portal for FREE.
What do you dislike about the product?
- Support provided by Automation Anywhere can be improved and I would rate the support experience as 6 out of 10.
- Bot agent connectivity is a problem at times and there are issues encountered that only support will be able to resolve.
- IQBot product works great for simple invoices but is unstable if the Invoices are more complex in nature.
What problems is the product solving and how is that benefiting you?
- We are using Automation Anywhere for helping out our customers gain more ROI(Return on Investment), Save manual hours and have mission-critical processes completed within lesser time.
- There are a few business processes that are to be performed on year-end or month-end and during holidays where Business users had to cancel their leave/vacation plans. RPA Automation Anywhere helps automate such processes as well and provides relief to the BU's.
- The Automation Anywhere RPA is helping automate processes that require to be run every hour (like Invoice Posting) which eats up a lot of users' time and requires dedicated FTE. Automating such processes has helped the FTE work on more meaningful tasks and such monotonous and time-bound tasks are performed by AA RPA.
Recommendations to others considering the product:
- It would be best to go with the Automation Anywhere Cloud-based solution where your Web Control room and IQBot server-side components will be hosted at Automation Anywhere's cloud and your private tenant will be created in their cloud to secure your data. This way you will be saving your cost on heavy infrastructure to deploy these components on-premise.
- Start with a starter pack and gradually as you keep adding more bots to your production and grow your RPA you can keep scaling your licenses up.
- Begin with automating low hanging fruits first to build the confidence of your organization in RPA and then go with complex processes once RPA Automation Anywhere is established as a solution.


    Management Consulting

Using AA products for Developement

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Easy of Access and Seamless integration with applications
What do you dislike about the product?
A360 as a product requires a bit of stabilization
What problems is the product solving and how is that benefiting you?
Automation of use cases across HR, Finance, Operations etc. Faster TAT and enhanced customer experience


    Siva Rajesh K.

A360 - Best Cloud RPA Platform

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
1) A360 platform can seemlessly deployed on-prem and Cloud
2) A360 Unified platform
3) Browser based UI for all sorts of users
4) Mature IQ BOT product
5) Well adopted Cloud strategy for future growth
What do you dislike about the product?
1) Very early & Too much of marketing of each product module
2) Incomplete products released to market
3) Sometimes buddy builds released
4) No clear long term understanidng with partners
5) Citizen developer also should know the packages and their commands similar to tech. developers
What problems is the product solving and how is that benefiting you?
Majorly below processes have been automated - irrespective of client industries
1) Financial & Accounts related processes
2) Intelligent Document processing
3) Report Generations
4) eMail automations

Benefits - multiple thousands of FTEs have been saved
Recommendations to others considering the product:
A360 - Best Cloud RPA Platform


    mugunthan k.

Good RPA product

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use without coding much. and its large community to get help if any issues happen. and it's getting better and better in each product release. always improving.
What do you dislike about the product?
To develop sub-scripts for a project, need to create a new task bot that jumps to a new page that loose track of the process that developed and its giving complex navigation to put it together.
What problems is the product solving and how is that benefiting you?
I have solved an end-to-end insurance renewal process for a particularly large bank. And it is I have been able to develop the process within a few weeks without coding much.
Recommendations to others considering the product:
When you are looking into large scale RPA deployment AA is one of the best solutions available in the market


    Computer Networking

Views of a RPA Developer

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
The recorder is an absolute masterpiece of the product, it works like a charm and gets things done with much ease
What do you dislike about the product?
The lack of support/consistency while working with Edge in IE mode can be improved by a lot
What problems is the product solving and how is that benefiting you?
We are solving various daily activities in oracle. So far through RPA we have omitted the manual validation tasks which makes the process more accurate.
Recommendations to others considering the product:
NEed to prioritize IE compatibility mode support in EDGE


    Hospital & Health Care

Amazing Experience and Learning

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
AA's NLP feature via IQ Bot and discovery bots.
What do you dislike about the product?
There were concerns in V11 but in A360, no issues as such I found
What problems is the product solving and how is that benefiting you?
SAP based process mostly we have automated and it has reduced a large amount of manual task for us


    Balasabarish U.

AA Spotlights

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
* A360 is more user friendly to build bots and easy to train Citizen developers
* AARI is more helpful in performing Attended based automation more interactive
What do you dislike about the product?
* WLM management - Unable to use full-fledged
* Unavailability of Managing dependency feature for Checkin checkout gives a drawback as a developer
What problems is the product solving and how is that benefiting you?
* Finance
* Payroll
* Banking
* Insurance
* Enhancing Employee skills with citizen developer training
* PDF data extraction using IQ BOTs


    Avijit H.

It is easy to use need only anylaytical skill to use it.

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
The videos which contains full knowledge
What do you dislike about the product?
The customer support system i heard it's good,but in my case when I asked support ,i have not got proper support.
What problems is the product solving and how is that benefiting you?
Web related problem ,excel related tasks.
Recommendations to others considering the product:
It's very helpfull to automate process and easy to use.