Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,702 reviews
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User friendly RPA software
What do you like best about the product?
User friendliness, that you do not necessarily need heavy IT expertise;
superb customer service!
Control room is good. Overview is clean. Easy to start and stop tasks.
Ease of navigation from one functionality to another.
superb customer service!
Control room is good. Overview is clean. Easy to start and stop tasks.
Ease of navigation from one functionality to another.
What do you dislike about the product?
Reusable components are not always so easily reusable; perhaps we do it wrong but I would prefer the plug and play components to help replicate/scale up easily
Ease of coding can also be improved, as using the variables is not always efficient.
Dashboard can have more information.
Navigation for developers can be improved, specially when moving from one task to another. The line is not remembered.
Ease of coding can also be improved, as using the variables is not always efficient.
Dashboard can have more information.
Navigation for developers can be improved, specially when moving from one task to another. The line is not remembered.
What problems is the product solving and how is that benefiting you?
Operational efficiency of a number of bulky processes throughout the bank;
huge number of (sub) processes are automated and our human employees are now able to focus more on the value added work like spending more time with clients building the primary relationship
huge number of (sub) processes are automated and our human employees are now able to focus more on the value added work like spending more time with clients building the primary relationship
Recommendations to others considering the product:
Go for it!
Super customer service; trainers; a lot of expertise in the market available.
User friendly tool.
Super customer service; trainers; a lot of expertise in the market available.
User friendly tool.
Excellent in use
What do you like best about the product?
I like this product because this is very easy in learning when any fresher join in our team and we not need to spend so much time to explain this. They use to with this within 2-3 days.
What do you dislike about the product?
Speed is not so much good
Not sure about security as well which is my concern.
Not sure about security as well which is my concern.
What problems is the product solving and how is that benefiting you?
Almost automation process we are able to capture using this and hence we are on very good track.
In terms of benefits it's easy to use and simple to.implement across the team and organization
In terms of benefits it's easy to use and simple to.implement across the team and organization
Recommendations to others considering the product:
Yes definitely as this is really one I the good aspects in market.
Automation Anywhere is a very good product
What do you like best about the product?
Automation Anywhere is easy to install; easy to learn and easy to support. It is a great tool for a business RPA needs.
What do you dislike about the product?
Code management and deployment could be better.
What problems is the product solving and how is that benefiting you?
Automating repeatable business processes across the organization. We have realized cost savings; increase in volumes; and increase in quality.
Allows quick start and scaling
What do you like best about the product?
Easy to start. Novice developers will not have trouble advancing to developing complex processes. Also the overall features seems to care for scaling (which we have yet to go). Flexible enough to cater for various business processes.
What do you dislike about the product?
Having the need to finetune the robot's waiting time to optimize for each interacting system, although this problem may be true for any other competitive products. Sometimes hard to troubleshoot the root cause of failure.
What problems is the product solving and how is that benefiting you?
Filling in the gap between rigid non-flexible system and users'needs. Saved substantial man-hours.
Recommendations to others considering the product:
Good product. Be careful when working with the representatives from their new branch offices (business process issues).
Field Service BOT Developer
What do you like best about the product?
Automation anywhere makes it easy for those new to Automation to jump in an learn while on the job. It does not require a specific degree or training to begin using the software.
What do you dislike about the product?
One item that gets me each time I use it is the screen resolution and screen size. I use a large wide screen monitor but need to remember to change the zoom of my web browsers to 100% and use the same resolution each time I use the software.
What problems is the product solving and how is that benefiting you?
I use this software to relieve pressure from our full time employee and reduce the need to add to our headcount by adding automation slowly as business picks up.
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