Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,687 reviews
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External reviews are not included in the AWS star rating for the product.
Great Content, bucould improve the video player option
What do you like best about the product?
Content was great, a lot of use cases and practical examples which helps understand better
What do you dislike about the product?
Video player could have more options as 1.25x, 1.5x acceleration ratio of the video.
What problems is the product solving and how is that benefiting you?
I am helping customers understand better why RPA is important and why AA is the right solution for achieving the RPA benefits
Best of Automation Anywhere
What do you like best about the product?
The comfort and ease to develop with AA . The faster execution of task which usually takes 10-15 mins ,but with AA it do with less than a minute.
What do you dislike about the product?
There is few issue with AA while using excel operations . When need to perform vlookup in AA it does cell by cell update while some other AA tool does this on column itself.
What problems is the product solving and how is that benefiting you?
Recently I am working with Banking client , where there are so many mainframe , excel , word operations happening in a day . With AA it helped us to achieve the task with less than a minute without any error. So the execution happens very fast.
Recommendations to others considering the product:
Definitely should use AA where there is repetitive task .
A360 Review
What do you like best about the product?
Minimum Coding is required while using Automation Anywhere which decreases the development time
What do you dislike about the product?
Lack of Customization in Automation Anywhere. Installation is time consuming.
What problems is the product solving and how is that benefiting you?
Major benefit is faster automation.
Recommendations to others considering the product:
Good Product.
Plug and play
What do you like best about the product?
Best part in AA is, it does not require high level coding to develop solution. Any one who can break the problem statement/requirement into small bits and pieces can develop the solution. With basic training Business can automate there process without depending on the developers.
What do you dislike about the product?
We are facing challenges in the tool like, Object cloning fails most of the times.(It will be great, if some sort of AI added to autocorrect itself and allow the developer/designer to validate and push to production. It will save lot of time).
What problems is the product solving and how is that benefiting you?
We started in 2018 and implemented 2 projects.
1. Cash bank reconciliation(Which integrates Blackline, SAP and SharePoint application)
2. Customer Portal Billing.
1. Cash bank reconciliation(Which integrates Blackline, SAP and SharePoint application)
2. Customer Portal Billing.
The experience of BOTATHON was really amazing, user friendly and information oriented
What do you like best about the product?
Bot Creator & Runner
– User Friendly Interface (ie, creation can be done using Drag and Drop of the functions and objects, highly configurable on the parameters etc).
– No technical background and programming skills are required.
– Troubleshooting is easier with the alerts flagging out the specific error and the line number.
Analytics Function
– User Friendly Interface with auto-generation of the information pushed from the Bot to the control room. This information can be used for plotting of chats,graphs, generation of reports etc without programming.
– Built-in analytics and chart which can be easily configured for operation use eg, Trend of top customers and its permit processing status.
Trainer & Facilitator
Very knowledgeable, helpful and hands-on. Able to identify cause of errors and give good advice.
– User Friendly Interface (ie, creation can be done using Drag and Drop of the functions and objects, highly configurable on the parameters etc).
– No technical background and programming skills are required.
– Troubleshooting is easier with the alerts flagging out the specific error and the line number.
Analytics Function
– User Friendly Interface with auto-generation of the information pushed from the Bot to the control room. This information can be used for plotting of chats,graphs, generation of reports etc without programming.
– Built-in analytics and chart which can be easily configured for operation use eg, Trend of top customers and its permit processing status.
Trainer & Facilitator
Very knowledgeable, helpful and hands-on. Able to identify cause of errors and give good advice.
What do you dislike about the product?
Overall the program was really nice, but they could have considered to provide some more knowledge on IQBot and hands-on practice on that and also more seamless handling of unstructured with structured data.
What problems is the product solving and how is that benefiting you?
Automation of filing service.
The benefits are:
1.Increase productivity by removing of manual steps.
2.Improve our customer service level with faster turnaround time
3.Achieve higher Quality with lesser human error or delays.
4.Do away with hardcopy document (5 yrs archival) - can now be stored digitally
The benefits are:
1.Increase productivity by removing of manual steps.
2.Improve our customer service level with faster turnaround time
3.Achieve higher Quality with lesser human error or delays.
4.Do away with hardcopy document (5 yrs archival) - can now be stored digitally
Recommendations to others considering the product:
Yes would like to recommend
Strategic PArtner
What do you like best about the product?
Proactive approach and genuine engagement to make CBRE RPA successful
What do you dislike about the product?
Nothing in particular. We are just starting the automation process and support given was sufficient.
What problems is the product solving and how is that benefiting you?
Just started the journey however RPA will be important tool in improving productivity
Recommendations to others considering the product:
Ma
Good platform of RPA, but have so much to improve.
What do you like best about the product?
Error handling, nice object clonning and it funcionality.
What do you dislike about the product?
Performance Slowness, i think that misses a better SAP integration.
What problems is the product solving and how is that benefiting you?
RPA in ArcelorMittal
Powerful yet not overly complex
What do you like best about the product?
The best feature of the Automation Anywhere client has to be the recording of an automation task. It has multiple recorder types to choose from depending on the type of task you are trying to create. It allows you to have a bot up and running with a very small about of actual coding required.
What do you dislike about the product?
The only real problem we've had with the Automation Anywhere revolves around licensing. I understand the need for license files and it may have to do with our setup and environments but assigning and updating licenses have been the only issue we have with the software.
What problems is the product solving and how is that benefiting you?
We've taken tasks that required very little thought and fully automated them to allow the user to concentrate on the more difficult tasks. Our next steps will be looking at the IQ Bots in Automation Anywhere to take on some of those difficult tasks.
Discovery of the tool
What do you like best about the product?
User experience, usability and ease of managing new automations, ease of integration with some other components and proprietary tools to manage content from other tools.
What do you dislike about the product?
the topic of licensing is not very common and the architecture used is a bit confusing, more explanation and topics related to implementation are needed
What problems is the product solving and how is that benefiting you?
Minimize the time of tasks and the recording of automations
Convenient and easy to follow
What do you like best about the product?
I'm still at the exploring stage of learning about this tool. So far I really enjoy the online courses offered. They are simple and easy to follow.
What do you dislike about the product?
Nothing so far. From the few courses that I have taken now, I think this tool is good for processes with structured data, however, in my industry, there are more unstructured data so I'm not sure how can we get around that.
What problems is the product solving and how is that benefiting you?
There are lots of high volume repetitive type of processes in our company and I can see that this tool will be able to assist to optimize them and make them more efficient.
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