Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

16 AWS reviews

External reviews

5,687 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ravikanth R.

Great overall product which simplifies the technology adoption - Better integration needed

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Simplicity of bot development and intuitive platform
Control room providing overall view and central access to perform bot operations
Depth and breadth of automation that can be achieved using built in functions
What do you dislike about the product?
Lack of integration with ERPs that are used in most places - SAP / Oracle
Browser automation can be made more robust - some commands need to be revisited / maintained
Better integration with systems to handle software updates leading to bot failures
What problems is the product solving and how is that benefiting you?
Efficiency gains and create capacity for teams to take on more value added work
Technology adoption and use of RPA with other emerging technologies
Improved quality and reduced risk for errors or process failures


    Mining & Metals

A great software to use

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
The simplicity of the tool, I am not a developer but was able to build my own bot easily thanks to the drag and drop system
There are also some training provided online on their university website, so that you can understand how the software works. They have a wild range depending on your position.
What do you dislike about the product?
Some versions of the software are not fully optimized
What problems is the product solving and how is that benefiting you?
Repetitive and low values tasks are automated. Bringing value and more time to our employees.
Recommendations to others considering the product:
Pretty easy to use
Have to be careful on the company policies compliance
You can get access to some online training from their "university", most of them are free, and some are quite interesting. There are for beginners to experts


    Akshay T.

Software Devloper

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
There is an easy integrations of database commands with excel can be leverage, where complex excel operations are involved.
The image reorganization command is pretty awesome; it can identify the element even if the color of image is changed.
What do you dislike about the product?
In v11.3 of Automation Anywhere:
The parameters which are passed in Rest Web Service call gets disappeared once we open the command again. Due to this a considerable amount of time is lost in identifying, correcting the fixing the exacts issues while passing the raw parameters.
It takes a considerable amount of time of the start xml session to get executed.
There should be an easy provision for retry mechanism, this comes handy when Automation Anywhere fails to identify the object element property during first run.
There should be a direct integration of SAP with Automation Anywhere (not with the SAP meta BOT).
There should be more excel commands integrated with Automation Anywhere like filtering the column, getting a grant total etc.
What problems is the product solving and how is that benefiting you?
Automating the process which are located across globe.
There is a positive financial impact on business team after implementing the Automation Anywhere project.
Also after implementing the Automation Anywhere project a huge reduction in average handling time per record, which lead to reduction in TAT of the business team.
Recommendations to others considering the product:

The Developers should have proper VBA codding knowledge if the process involves a complex excel operations to be performed.
Developers should have atleast an entry level certification before developing a BOT.


    Information Technology and Services

Developer Review

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
1. In V11, Scheduling feature like repeat and disabling a schedule
2. AA Support in helping to work on an issue
What do you dislike about the product?
1. In V10, does not have Scheduling feature like repeat and disabling a schedule
2. Web Service issue in V11
3. Scheduling issue where the schedules are queued up
What problems is the product solving and how is that benefiting you?
We are automating different hubs and geo- markets in automating daily monotonous task


    Information Technology and Services

Great Learning Experience with Autoamtion Anywhere

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Coding knowledge is not required to automate in AA
No need to memorize any syntax.
What do you dislike about the product?
there is some limitations in some commands
What problems is the product solving and how is that benefiting you?
Accessing online Application easily. not required to create object like other software


    Consumer Goods

End market business process automation, on the beginning of automation journey - exploratory phase

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
We are in exploratory phase, governance set up, project management set up, internal competences building. As follow up of PoC - first real business scenario is in WIP, close to finalize happy flow in order to be production ready. Solution is not activated yet – awaiting internal IT infrastructure set up.
+ User friendliness of solution – drag and drop commands – possibility of building automation in hands of own employees, no development team needed
+ Professional approach
+ Compliance
+ POC – free of charge allocation of senior solution architect, possibility to see how technology works in internal environment
+ Intuitive environment, connectivity with other technologies e.g. TOCR, IQ bots etc. for invoice handling
+ Advisory help with set up and sharing best practices and professional pre-sales services
What do you dislike about the product?
Nothing negative perceived, but cannot judge fully at this moment, as solution is not yet implemented in the production and we did not activate licences. We are still in trial mode.
What problems is the product solving and how is that benefiting you?
Automation of end market business processes. Starting with low added value tasks – e.g. manual retyping from one system to another with rule based processes, Sales admin, customer support and finance tasks. H2 plan for commercial oriented topics. Benefits: Potential saving manual hours of our employees, employee morale, quality – flawless processes, compliant system


    Pharmaceuticals

Best tool for Automating

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Overall, Automation Anywhere has been a good partner to work with. They are very responsive and timely in handling questions and/or issues.
What do you dislike about the product?
Some inconsistency in Control room functions
What problems is the product solving and how is that benefiting you?
Time saving


    Rajiv T.

Truly Great IMAGINable Experience

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Well planned knowledge sharing sessions. App based booking, agenda and posting pictures of the pulse of the sessions was great.

Meeting some of the members of the BOT AA Community from various companies and understanding their path and challenges.

Showcase of BOT gallery, BOT Games event. Knowledge-sharing session proving good experience how AA is being used.

AA Journey of various companies and pitfalls.

Live demonstration of the ideas was great and how these ideas was made more meaningful by implementing them.
What do you dislike about the product?
None , but there were too many parallel sessions and sometimes it was overbooked.
What problems is the product solving and how is that benefiting you?
Automating real life business cases which cuts across various business units. Focused on adding value through Automation cost savings, quality and productivity gains. Improving business processes as well and then automating them through Automation Anywhere to bring stability, accuracy and agility.

Saving time through Automation adds value by reducing manual efforts and bring in consistency in the business processes. Thereby realization of cost benefits.

Speed and agility to perform mundane and repetitive tasks accurately and thereby the freed time is used towards creativity.

Increased productivity gains, high quality production implementations, more efficient use of time, better product quality, improved ROI, shorter workweeks for staff

Overall enabling strategic directions.
Recommendations to others considering the product:
Good product easy to use compatible with various windows based applications, web pages. It is fast to have it installed and ready to use. AA University is very helpful to up skill team members quickly.

Doesnt require to much of coding skills due to drag and drop techniques with easy configurations.


    Aditya M.

Automation Anywhere Review

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
I like "Terminal Emulator" of Automation Anywhere. Other than I like list variable which I can use to save multiple values. Apart from that, I like loop conditions provided so that we can implement a loop with a condition. The smart recorder is also a very good feature and web recorder to get data from the browser.
One more feature is list variable so we can save multiple values in a single variable.AA mobile app is one more star to its feature which is great as we can manage bot creater and bot runner with the help of mobile only. We can also schedule process using the mobile application.
What do you dislike about the product?
The feature that needs improvement is that "Unable to copy logic from one meta bot to Task and other Metabots" and Actually it's not that I dislike this but it will be really great if we can copy logics from meta bot.To run a bot from task bar can add more value to its value.One more thing that can be improved is giving note for input for SAP function when using DLL.
What problems is the product solving and how is that benefiting you?
I have been working on Mainframe as well as SAP application with the help of Automation Anywhere.
The benefits are easy application integration and also all task available on the left is very good.
Recommendations to others considering the product:
Yes, I recommend automation anywhere overs other RPA tools due to its easy to use and many advanced features and also pricing.


    Saket S.

Easy Automation with Basic Logic and Great functionalities

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Loved many features like role assignment for different types of users, credential vault, multiple bot queue operations, easy development, user friendly GUI, METABOTS and many more. Specially for developing SAP bots, using .dll and logic after script recording makes it very easy to automate the process.
What do you dislike about the product?
I don't know if there is some load balancing option available so that if we want to run multiple bots at a time, it can allocate the tasks in different runner servers. Also if possible, I would like to ask the AA development team to provide some more videos in the training sessions on some most conman problems which AA users are facing and posting on the QnA page.
What problems is the product solving and how is that benefiting you?
Automated BPO, Finance, Health and HR domain processes which previously required huge manual work and now just one click away from completing the daily basis repetitive tasks.
Recommendations to others considering the product:
I want to recommend this tool over other tools in the market right now as this tool brings ease to automate almost all kind of possible processes. The most amazing part is the training on AA website, which helps us to understand almost everything about product.