Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,702 reviews
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External reviews are not included in the AWS star rating for the product.
Using RPA for Billing and Receipting
What do you like best about the product?
All-around functionality of software; User Friendly Client Server; Customer Service from Automation Anywhere Bangladesh Team
What do you dislike about the product?
Inability to Customise Dashboard and Operations Room in the Control Room - these is extremely frusturating as there is informaiton there which i do not require and have to continuously expand columns which i do require every time I log in; automation anywhere was not fully involved in setting up of architecture and we relied on the vendor. this caused teething issues and i wish AA was move available during this time
What problems is the product solving and how is that benefiting you?
A number of FTE benefits in Accounts Receivable since we are using RPA to raise invoices as well as receipt payments. The potential to leverage this software across different aspects of our business
Recommendations to others considering the product:
Make sure to use the online training prior to using product and educate business as well. Also, it is important that the implementation partner has enough background in networks prior to setting up architecture
Good RPA Tool
What do you like best about the product?
Control room, functionality: workload, bot-farm
What do you dislike about the product?
install process can be improved, need for configuration files
What problems is the product solving and how is that benefiting you?
Increasing business workload, auditing and automation needs
Good for industrial strength robotics
What do you like best about the product?
AA abstracts away a lot of detail and lets you automate business processes at a high level.
AA provides a rich set of tools out of the box to automate and integrate with many common business and enterprise applications. It also provides the tools to directly integrate third party libraries, and the company provides an online store for pre-written bot libraries.
AA provides a rich set of tools out of the box to automate and integrate with many common business and enterprise applications. It also provides the tools to directly integrate third party libraries, and the company provides an online store for pre-written bot libraries.
What do you dislike about the product?
Locked down and encrypted .atmx files are incompatible with git source control.
Meaningful code comparison is not possible out of the box, and code review is manual and time-consuming, requiring additional tooling to be built.
Meaningful code comparison is not possible out of the box, and code review is manual and time-consuming, requiring additional tooling to be built.
What problems is the product solving and how is that benefiting you?
Building connections between unrelated software suites, where application-level integration is not practical. Benefits have been to automate end-to-end processes that involve structured data, and no fuzzy-decision making. This has freed up analysts to perform more value-add tasks in their day.
Recommendations to others considering the product:
If using virtual machines, consider the requirement for an active RDP session for AA to be able to interact with any application.
Game changing software
What do you like best about the product?
Concept to Cash on a straightforward path. Crawl-walk-run flexibility.
What do you dislike about the product?
Disliking not finding anything to dislike.
What problems is the product solving and how is that benefiting you?
Tremendous reduction in labor hours across a variety of processes. So many opportunities we can't scale fast enough.
Recommendations to others considering the product:
I know it's Nike's line but just do it.
AA Review
What do you like best about the product?
I like it's intuitiveness regarding which commands to use for which purpose.I like the metabots with the ability to easily plug in a dll which gives me the opportunity to really broaden AA's use. I do like the drag and drop feature of the commands. In v11, having the metabot designer and task designer is a great addition. The ability to take snapshots and email relatively easy is a very nice.
What do you dislike about the product?
The inability to have global variables. The inability to pass arrays as variables. Some of the text boxes are very small in regards to how much text you can see at a time. Date commands would be helpful. Sometimes accessing the repository is very slow. I would like the ability to put blocks in the code - to be able to logically organize the code. Variable passing is probably the largest inconvenience. When you go between tasks, the line that you are on does not persist. That causes loss of efficiency.
What problems is the product solving and how is that benefiting you?
The ability to quickly adapt a process and automate financial work. We are using Automation Anywhere for repetitive tasks that are easily adaptable. We are just beginning our journey and look forward to many use cases.
Impressions of AA
What do you like best about the product?
Wealth of commands available and client user interface
What do you dislike about the product?
Lack of detailed documentation. Some "simple" activities (creating variables, set variable values, etc.) involve more steps than in other languages...
What problems is the product solving and how is that benefiting you?
Backoffice processes involving the Insurance Claim process
AA used for automating business processes
What do you like best about the product?
The ability to tie in multiple processes with built in error handling and notifications. Example: Run SQL query, export into google sheets using metabot, launch google script to format and send reports.
What do you dislike about the product?
Navigating through some websites. Object cloning and some website integration tends to not be consistent. This is not always an issue with the software however. Some of it has to do with websites or aplications being updated without notification.
What problems is the product solving and how is that benefiting you?
Minimizing repetitive, rules-based tasks. There are opportunities in all departments including Payroll, AP/AR, Human Resources, Compliance, Procurement etc.
Initially difficult due to multiple upgrades been required, support is alot better now.
What do you like best about the product?
Adding the CSM has helped greatly we meet twice a month, while also having the CSM available to escalate any issues or questions I have has been beneficial to the team.
What do you dislike about the product?
Initially there seemed to be a constant need to upgrade and install hotfixes, within AA there seemed to be a drive to have my team continue to upgrade which in essence felt like we were a POC for AA to test their upgrade.
What problems is the product solving and how is that benefiting you?
We are resolving issues within multiple departments ranging from Finance, Ops and IT.
Recommendations to others considering the product:
Agree a pricing structure upfront prior to proceeding that works for you as you grow.
2 years experienced AA developer's review
What do you like best about the product?
Easy Debugging methods, IQbots, error handling.
Easy to learn, great support from the AA support team
Easy to learn, great support from the AA support team
What do you dislike about the product?
SAP Automation using AA - it can only be done through metabots, easy object cloning is not possible
What problems is the product solving and how is that benefiting you?
I have been part of several Banking projects like reconciliations, etc. AA was really helpful in solving a lot of complex use cases.
Feedback
What do you like best about the product?
AA Control Room has best user features. It is easy to use and monitor the bots. Get real time numbers of value incurred by all bots.
What do you dislike about the product?
AA latest version has lot of bugs to be corrected.
What problems is the product solving and how is that benefiting you?
Decrease in head count
Recommendations to others considering the product:
Support to the users have to be quick and appropriate.
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