Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,687 reviews
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Easy to create bots
What do you like best about the product?
To create bots is very easy and there are a lot of connectors, the easy way to connect to other systems and the many different architectures that can be used in a client.
What do you dislike about the product?
That the PDF OCR recognition is not very powerful, The price is sometimes a challenge among other RPA vendors
What problems is the product solving and how is that benefiting you?
Entering Sales Invoices to SAP, Payments consolidations,
AA Review
What do you like best about the product?
The easy way to complete a lot of task and automatize
What do you dislike about the product?
nothing to dislike, the instruction and the explanation video are very detailed
What problems is the product solving and how is that benefiting you?
we have automatizated a lot of processes with a big effort and we have and we have reinvest the time spent for this process to other process and in develop other RPA
Recommendations to others considering the product:
a very goood and strong product in Automation tecnology
Unique experience
What do you like best about the product?
The interface was simply and intuitive, this is a way to work more efficiently
What do you dislike about the product?
maybe i would like a icons more vivid and colorful
What problems is the product solving and how is that benefiting you?
when try to solve the manual process like read email that the client always send with the same information
Recommendations to others considering the product:
its simple to use and its perfect for process that need to automatization
All precise and clean resource for AA RPA solutions
What do you like best about the product?
The diversity of the documents provided and clean/neat description of all concepts are the most important parts for me
What do you dislike about the product?
There may be more applied exercises. Documents are good enough to understand but applience make ypu remember longer the solutions you have learned
What problems is the product solving and how is that benefiting you?
Any process that made by a regulat employe on the frontend applications can be automatized by AA RPA. Regular reports, data extraction, automated mails etc
AAE is the best automation suite I've studied
What do you like best about the product?
I conducted a few trials between coworkers, with developers and business analysts and the platform is very intuitive, easy to use. It gets a little complicated at first with bots, but then it's great.
What do you dislike about the product?
Maybe it's too heavy for older PCs. I'd love a lite solution so anyone can run automation scripts.
What problems is the product solving and how is that benefiting you?
It's very easy to automate any web based platform such as an ERP. Test data creation is delightful if you use a proper bot, which you can build in just a few minutes.
Recommendations to others considering the product:
Make sure your PCs are powerful. It's very resource consuming, but totally worth it.
Intuitive RPA Software
What do you like best about the product?
Automation Anywhere RPA solution is intuitive to use and is capable to automate most of the business processes across multiple industries. The Bots are also highly secure as per design.
What do you dislike about the product?
In multi environment deployment model, there is a challenge managing the bots.
What problems is the product solving and how is that benefiting you?
Agent amplification solution that leverages the BOTS to use information from multiple CRM & ERP systems to provide a brief summary of customer interaction and its credentials. This has significantly reduced Averaging Handling Time (AHT) for the customer calls.
Recommendations to others considering the product:
Create a roadmap for RPA solution with Automation Anywhere and its partners and identify with a business problem that you want to address.
Great software, great support
What do you like best about the product?
We like the ease of use of the software. It's fairly straightforward to install and our developers have come up to speed easily.
What do you dislike about the product?
There isn't a specific thing that we don't like.
What problems is the product solving and how is that benefiting you?
Reduce manual processes in finance and HR operations so that the company can grow volume without adding headcount.
Automation Anywhere a powerful platform
What do you like best about the product?
Automation Anywhere platform is powerful enough to automate tasks of any complexity, but user friendly enough for anyone on your team to use.
What do you dislike about the product?
Color coding is feasible to limited extent
What problems is the product solving and how is that benefiting you?
When a deceased customer’s account receives a government /federal payment after their date of death, the government sends Capital One notification to have the payment reversed. The Government Overpayments (GOP) team processes the Death Notifications Entries (DNE) and Branch Death Notifications received from the Estate Operation team in the DNE Acquire RPT only role in CHORDIANT. NDB accounts are included in this process
Processing Death Notification Entries (DNEs) is repeatable task that can be automated, relieving associates to focus on more critical tasks. Goal is to develop a bot to automate placing DNE holds in Extra and process DNE customer communications in CHORDIANT to help the process to
Benefits realized:
• Reduced manual work.
• Allowed for scalability to address volumes.
• Reduced average handling times.
• Met SLA.
• Increased research comprehensiveness
• Reduced possible errors.
• Decreased opportunity for regulatory violations
Achieved 66% of Savings
Processing Death Notification Entries (DNEs) is repeatable task that can be automated, relieving associates to focus on more critical tasks. Goal is to develop a bot to automate placing DNE holds in Extra and process DNE customer communications in CHORDIANT to help the process to
Benefits realized:
• Reduced manual work.
• Allowed for scalability to address volumes.
• Reduced average handling times.
• Met SLA.
• Increased research comprehensiveness
• Reduced possible errors.
• Decreased opportunity for regulatory violations
Achieved 66% of Savings
Recommendations to others considering the product:
Below are the Recommendations:
1. AA is recommended as a SMART Automation Technology that quickly automates complex tasks, with no programming required, and is highly reliable and accurate
2. AA is recommended to Integrate multiple, disparate systems and data, including legacy systems, ERP systems, partner data, and Web portals
3. Centralized Enterprise Control Room that makes it easy to set up and maintain automated processes, users, and client machines.
1. AA is recommended as a SMART Automation Technology that quickly automates complex tasks, with no programming required, and is highly reliable and accurate
2. AA is recommended to Integrate multiple, disparate systems and data, including legacy systems, ERP systems, partner data, and Web portals
3. Centralized Enterprise Control Room that makes it easy to set up and maintain automated processes, users, and client machines.
Task Action List(text editor) Improvement
What do you like best about the product?
AA gives rich control on different platform(Mainframe, Web application, API connectivity, Citrix applcation etc) and inter-connectivity of data flow among the platforms, which drive RPA in organised way. It also added co pilot features which give advance features to developers to speedup and add more scope to rpa use case and also give end user to advance way to interact with data processed by bot
What do you dislike about the product?
Task Action list - there should be rich control like collapse of "If conditional statement" and "Loop" as well" and many more.
Also it should provide date manipulation function commands in command list.
Also it should provide date manipulation function commands in command list.
What problems is the product solving and how is that benefiting you?
creating RPA BOT and it add power of agentic AI to make agentic flow which interact with multiple applications and provide seamless workflow of business processes
Easy to use and great security
What do you like best about the product?
The ease of use and the collaboration with staff att AA. I Think AA is providing a good Product and are keeping up with competitors on key functions for business automation.
What do you dislike about the product?
Some buggs causing issue with stability. License model holding us back for speed in scaling
What problems is the product solving and how is that benefiting you?
-Quality
-Ability to perfrom new time consuming tasks
-More intressting jobs(user experiance)
-Ability to perfrom new time consuming tasks
-More intressting jobs(user experiance)
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