Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,687 reviews
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Automation Anywhere User Experience
What do you like best about the product?
Interactive GUI
Debugging
Scalability
Smart recording feature.
Active directory support
Debugging
Scalability
Smart recording feature.
Active directory support
What do you dislike about the product?
Unattended bots have lots of bug.
A working attended bot doesn't work in unattended mode.
Triggers fail frequently.
Limitations in database command.
Limitation of email automation.
A working attended bot doesn't work in unattended mode.
Triggers fail frequently.
Limitations in database command.
Limitation of email automation.
What problems is the product solving and how is that benefiting you?
Automating financial processess for the client.
Ease of Implementation.
Ease of Implementation.
Recommendations to others considering the product:
Easy to learn and implement the tool
Amazing product with great functionalities
What do you like best about the product?
Good layout
Ease to use with little training
Fast implementation
From No Automation to Automation in a short time period
Ease to use with little training
Fast implementation
From No Automation to Automation in a short time period
What do you dislike about the product?
Metabot needs more improvement.
Should be delay command in metabot
No search box in Commands section
If we change any variable name, then it is not changing all places used that variable
No copy-paste in variable manager in Metabot
Should be delay command in metabot
No search box in Commands section
If we change any variable name, then it is not changing all places used that variable
No copy-paste in variable manager in Metabot
What problems is the product solving and how is that benefiting you?
Automated multiple website and sap based things
ROI increased
Cost saving
ROI increased
Cost saving
It's good to have many features, but it's hard to understand how to differentiate between the components.
What do you like best about the product?
- Easy to edit code in script format.
- Easy to view the entire code in script format.
- Adjust detailed properties with Object Cloning.
- Easy to view the entire code in script format.
- Adjust detailed properties with Object Cloning.
What do you dislike about the product?
・There is no clear criteria for when to use Object Cloning versus Manage Windows Controls, which causes confusion.
・There is no guidance on when to use Click versus Left Click in Object Cloning.
・There is uncertainty about whether to use Legacy Technology in Object Cloning.
・Handling Excel is difficult (system variables are complex, there are few components, and although there is a MetaBot for Excel, it opens/closes with each execution, making it difficult to use with large Excel files).
・There is no guidance on when to use Click versus Left Click in Object Cloning.
・There is uncertainty about whether to use Legacy Technology in Object Cloning.
・Handling Excel is difficult (system variables are complex, there are few components, and although there is a MetaBot for Excel, it opens/closes with each execution, making it difficult to use with large Excel files).
What problems is the product solving and how is that benefiting you?
・Centralized management of TaskBot is possible, allowing for control of RPA.
・Task development is easy.
・Task development is easy.
Recommendations to others considering the product:
First, let's try using the trial version or the Community Edition.
Automation Anywhere
What do you like best about the product?
The vendor support and management of relationship is very good. The support and advise is always timely and collaborative. There is a strong focus on working closely with the customer on identifying suitable used cases.
The customer success reps are approachable and responsive and follow though on their commitments..
The customer success reps are approachable and responsive and follow though on their commitments..
What do you dislike about the product?
At times we appear to be leading the pack in adoption of AA services and rollout of new versions and as the AA is building its team there are lots of new faces and we are having to set the context and explain what we do.
What problems is the product solving and how is that benefiting you?
back office processes simplification and front office automation
Easily implement a digital workforce for any company
What do you like best about the product?
Easy to automate manual tasks using the GUI, and implements with most applications.
What do you dislike about the product?
The setup process can be improved, to include more configuration options post-installation.
What problems is the product solving and how is that benefiting you?
Automating tasks that take many hours to complete manually. RPA is becoming more common, and allows tasks to be completed faster, in parallel and outside of business hours.
Experience of Automation anywhere
What do you like best about the product?
The best part of the automation anywhere is compatible and integrated with other system like sap and Ease of access to the learning material .Most significant is less man power and cost management.to increase better business strategy and achieve the strong business challenges.
What do you dislike about the product?
Have minimal dislikes.No of admin users bot runners and bot creators is minimum.other as of now did not face much difficulties in using it.
What problems is the product solving and how is that benefiting you?
We are using it for sales force automation of leads and opportunities and for sending email notifications for the clients and on daily reports ..it is highly beneficial for the reduced cost and minimal work time.
Recommendations to others considering the product:
yes i would surely recommend to other firms to build a great business applications to resolve the business challenges.
A flexible and powerful RPA platform
What do you like best about the product?
Automation Anywhere has a good variety of built-in commands, like DB connection, SOAP/REST Web Services and FTP, which saves a lot of time and extends bot functionality for more complex automation scenarios.
What do you dislike about the product?
Recorders help to start a task, but then the recorded commands need some (sometimes a lot of) "fine tuning" to work as desired; Control Room deployment has a few issues related with resolution, scheduling and client communication, such that in some situations it doesn't work and doesn' t make it clear where is the problem.
What problems is the product solving and how is that benefiting you?
We are using to automate trouble ticket diagnostics and resolution, and some direct benefits from this automation are improved MTTR (less time to resolve incidents), better service quality and improved customer satisfaction.
Recommendations to others considering the product:
Automation Anywhere is a flexible RPA platform, but it demands some knowledge on programming logic concepts (variables, conditional sentences, loops).
With Automation Anywhere it is possible to build and orchestrate a complex and distributed automation scenario, but you'll have to implement a few concurrency control mechanisms along with the tasks.
With Automation Anywhere it is possible to build and orchestrate a complex and distributed automation scenario, but you'll have to implement a few concurrency control mechanisms along with the tasks.
The Best Of The Best
What do you like best about the product?
- The user friendly interface enables a quick learning process by any developer, and the ability to interact with virtually any system.
- Technical support - Very quick, efficient, and acknowlegeable. They were able to address all our inquiries very satisfactorily.
- Technical support - Very quick, efficient, and acknowlegeable. They were able to address all our inquiries very satisfactorily.
What do you dislike about the product?
- Object cloning - This component seems to be unstable in version 10.7. We have run tests in version 11.2 and they seem to work much better there. During development/test cycles it is common to see object cloning components that were working previously stop full of a sudden. In these cases we usually migrate those components to metabots.
- Give metabots the ability to work with objects in applications running on a terminal server. This functionality would be a great help to developers.
- Give metabots the ability to work with objects in applications running on a terminal server. This functionality would be a great help to developers.
What problems is the product solving and how is that benefiting you?
AP/AR Automation
Tool is very
What do you like best about the product?
the way of design commands are good and supporting .net
What do you dislike about the product?
compatibility issues and running different machine
What problems is the product solving and how is that benefiting you?
we are reduced manual effort and cost
AA review
What do you like best about the product?
easy to use
easy to learn
ML &AI Features
easy to learn
ML &AI Features
What do you dislike about the product?
work more on unstructured data
OCR does not work well
OCR does not work well
What problems is the product solving and how is that benefiting you?
automate repetitive tasks
accelerate execution time
accelerate execution time
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