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Reviews from AWS customer

35 AWS reviews

External reviews

5,703 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hospital & Health Care

Simplifies Automation for Anyone

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
AA makes the Automation coding process so much simpler to understand and utilize.By providing their toolbox of commands, you are able to drag and drop to create, and the recording process is incredibly simple and easy to use
What do you dislike about the product?
Some of the commands don't work as they should, but there are almost always ways to get around that. And any complaints to AA are responded to and worked on quickly.
What problems is the product solving and how is that benefiting you?
Automating tedious and data driven processes in a Supply Chain environment. AA allows us to become so much more efficient and saves so much time that would've been spent simply transferring or collecting data


    Saichand C.

Great automation platform

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Automation capabilities and product features
What do you dislike about the product?
Timely support from the project onboarding team and responsiveness
What problems is the product solving and how is that benefiting you?
Repetitive and manually intensive tasks


    Automotive

Very good solution to get started with RPA in your org

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use especially when you have to train business people to become RPA developers. High quality trainings
What do you dislike about the product?
Challenges in integrating with Citrix but one can find workarounds
What problems is the product solving and how is that benefiting you?
Automation of manual, dull tasks and save time


    KC M.

An Admins prespective in Automation Anywhere

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
I like the how versatile this tool is to use. It is intuitive and very functional for all aspects of automation. The easiness of using this tool is a big factor for me. Unlike other Admin tools that I have used, AA is quite intuitive to navigate. I like how the menus are listed and structured.
What do you dislike about the product?
As an Admin, some of the things that I think can be improved is the capability for a developer to use both runner and developer license in development environment. Updating version in tasks can be made simpler ( instead of updating one at a time, there should be an option to update all tasks to the latest version at once). Migrating files from one environment to the next can be made bit easier. Also, when the folder are expanded, there could be some color coding to indicate where in the subfolder an Admin is working.
What problems is the product solving and how is that benefiting you?
Saves Money, saves time. It has brought Joy to many people in our company who are using this tool. AA has provided more time in their work day to do more value added work. Plus our colleague get to say "I have a robot for that". That is pride and joy.

As for the business problems, we have not been able to solve every thing that has come our way. This might be because of our evolution on the RPA learning but also due to the underlying process that needs to be vetted prior to implementing AA for RPA. Regardless, the potential are significant and are moving in the right direction to automate lots of our process that will save time, reduce errors and improve quality of work.
Recommendations to others considering the product:
This is a great tool for automating work. You should give this a try.


    Jeevan N.

Extensive product and scalable for large scale automations

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Best in class features of the product.
Strong Security inbuilt in the product.
What do you dislike about the product?
Professional services support needs to be improved.
They should be able to build AA Developer community by providing Trainings
What problems is the product solving and how is that benefiting you?
We have done Citrix automation for Site integrations and complex Automations
Recommendations to others considering the product:
Build strong Capability program to scale AA usage and increase automations.


    Real Estate

Responsive and Collaborative in approach

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The team was eager to solve problems with us and work in a fashion that suited our work style in helping us implement the tool.
What do you dislike about the product?
There were a lot of technical challenges in initiating the development.
What problems is the product solving and how is that benefiting you?
Improving profitability and increasing certainty in execution of required activities.


    Mohamed M.

A step of future

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The way i can handle the bots and finish my work, with ease and without big efforts ,
plus the way i can customize my bots and let it do i want for my work,
and for me as a sales agent i can promote the program for any company to sell it with ease

With practical techniques, real-life examples, and special software, this handson book/disk package teaches practicing engineers and students how to use
Taguchi Methods and other robust design techniques that focus on engineering
processes in optimizing technology and products for better performance under
the imperfect conditions of the real world.The unique WinRobust Lite software
included with the book, together with a number of practice problems
What do you dislike about the product?
What i don't like about automation anywhere program is that with my own point of view that it might make people kinda stop looking for their work as automation anywhere can do everything for me but other than that i love the program and still can promote it with ease
You always do what’s right for the company. Last week you called a vendor whose service has been spotty. You provided them with feedback and asked for their plan to improve their service levels. This added a lot of value to our organization.
What problems is the product solving and how is that benefiting you?
all the work i have is going well with efficiency and i saved lots of money with it


    Edgar R.

The first approach to a business automation tool

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The real demonstrations videos where is shown the cases that we´re likely to face
What do you dislike about the product?
There must be more practice in the courses
What problems is the product solving and how is that benefiting you?
Repetitive tasks , so far not yet implemented


    Automotive

RPA for the Business by the Business

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
AA is a powerful tool yet easy to learn and implement
What do you dislike about the product?
Not much. Maybe if it would just be to have multiple bot implementation for transactional processes
What problems is the product solving and how is that benefiting you?
I have handled projects within People Services for data entry and reporting. It has saved more than 6000 man hours per year.


    Mitchell S.

Good Product, decent support

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Product is user friendly and does not require coding knowledge. It has allowed me to enter into the role as a developer at a reasonable pace.
What do you dislike about the product?
There was little support on how to properly set up the databases, servers and VMs at first. They have since done a comprehensive review and are guiding us through best practices.
What problems is the product solving and how is that benefiting you?
Eliminating transaction busywork. Around 13,000 hours of time saved annually so far.
Recommendations to others considering the product:
If you are looking to expand your RPA team out of the business, Automation Anywhere is a good place to go. However, make sure to involve IT and Audit right away so you do not run in to any issues down the line. Automation Anywhere's service and support has improved dramatically since we started using it, take full advantage of their onboarding process.