Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,704 reviews
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User Friendly product, but limitations may Apply
What do you like best about the product?
Product is easy enough to use for those in the intermediate technical side, but with some caveats
Product is also robust enough for more technical users to do powerful automations
Add on-s like Bot insights and IQ bot
We use a Hybrid COE/ Federate model which is great for teams who are technical savvy enough
I do enjoy the Consulting team Like Raj Patil Was great to work with and gave great feedback and lessons learned
Product is also robust enough for more technical users to do powerful automations
Add on-s like Bot insights and IQ bot
We use a Hybrid COE/ Federate model which is great for teams who are technical savvy enough
I do enjoy the Consulting team Like Raj Patil Was great to work with and gave great feedback and lessons learned
What do you dislike about the product?
Marketing of the product makes this seem to simple, technical skills are needed for most long Term Automations Projects,
Support will be needed for most long Term Projects
Testing Is needed for Most Long Term Viable Automations
Those Caveats, might be multiple environments, or process dependent, like a 3rd party website,
Additionally not working in chrome needs to be addressed
Product capabilities are often over-hyped
Stability of the Automation needs to be improved upon
Financial ROI should be improved upon as Annual Cost savings do not consider Development time, and need to be annualized (x12 ( divided by number of months Active)
What problems is the product solving and how is that benefiting you?
Time savings
Cost Savings
repurposing of hours,
business continuity planning
Cost Savings
repurposing of hours,
business continuity planning
Recommendations to others considering the product:
Great, product, with future potential but make sure you understand the limitations first
This is really nice & well mature product in market.
What do you like best about the product?
We can handle this product very easily for below point of view.
1) Infrastructure & installation
2) Handling the Platform
3) Quick learning & easy for power user
4) Well mature product in market
1) Infrastructure & installation
2) Handling the Platform
3) Quick learning & easy for power user
4) Well mature product in market
What do you dislike about the product?
We cant able to integrate any third party product like ML platform, I think AA has to make it faster comparing to other product for adopting new technology.
What problems is the product solving and how is that benefiting you?
We are using this product to resolve structured data use cases.
Powerful platform that is enterprise grade, secure, and flexible
What do you like best about the product?
The Control Room interface is easy to understand and the Creator platform is flexible to cover almost all our automation needs thus far. The newest versions are exciting and it's clear there are significant investments to drive more features and usability for all types of IT and business users.
What do you dislike about the product?
As with most businesses in high growth stages, the support organization needs to staffed with skilled resources and escalations handled appropriately.
What problems is the product solving and how is that benefiting you?
Enabling our employees and removing mundane work. This is a key capability for our company to create a flexible digital workforce
Recommendations to others considering the product:
Make sure you have a dedicated team to focus on the initial rollout and sprint. Executive Support, Change Management and a Center of Excellence are all required for success.
automation anywhere is very good tool
What do you like best about the product?
I like I automation anywhere different commands
What do you dislike about the product?
windows compatibility issues for automation anywhere
What problems is the product solving and how is that benefiting you?
insurance side reducing manual effort using aa
Recommendations to others considering the product:
yes
Good Product; But Could Use Improvements in Training
What do you like best about the product?
It is a helpful tool to complete very basic repetitive tasks
What do you dislike about the product?
Lack of proper training for brand new users or if there is, it's difficult to find. I wish there was a course with real basic examples of how to create bots that do common tasks. It would help if there was very basic step by step training to get you started. Oftentimes when creating a bot I would be confused on something but don't know where to look for answers. Some training videos are very long and aren't too helpful
What problems is the product solving and how is that benefiting you?
AA helps with repetitive mundane tasks that would otherwise take me and colleagues a lot of time to do so it has saved us many man hours.
Seasoned and senior RPA Consultant focussed on BFSI market
What do you like best about the product?
Easy to use product. I really like it recording and cloning capabilities that makes the implementation much faster. I also like the community forum where I can post questions and get a quick response as well as metabots that are made available there.
What do you dislike about the product?
Lot of work still needs to be in IQBot side, specially on how it handles unstructured data - such as hand-written documents and unstructured or semi-structured documents. Optimization of bots (outside of Bot Farm) is another area of concern for me.
What problems is the product solving and how is that benefiting you?
Automation of any back-office or one-office work being done in Banking, Healthcare and Insurance industries. The focus has been in reducing financial cost/ losses, improving end-user experience, reducing average turnaround time and improving human value.
Recommendations to others considering the product:
I would highly recommend Automation Anywhere for the ease of use of the product as well their focus on the future. They are one of the two vendors who are defining the future of RPA and AI in back-office automation.
Great product
What do you like best about the product?
The AA products are really intuitive to use. No dedicated developer skills needed. A lot of drag & drop functionality that really eases the usage.
What do you dislike about the product?
The SAP integration shows room for improvement
What problems is the product solving and how is that benefiting you?
We've been able to automize a pilot process that was consuming 0,2 FTE before.
Really easy to use, great features and cost effective RPA tool
What do you like best about the product?
It is rich in features, has lots of integrations and the capability to write scripts which makes the tool more customizable
What do you dislike about the product?
The user interface is sad and dated, especially for AA client
What problems is the product solving and how is that benefiting you?
Data integrations, extraction and pdf integrations
Detailed and Intuitive
What do you like best about the product?
I like to have access to videos that are very detailed and give the knowledge necessary to understand and interact with the application. For someone who knows a programming language can be very intuitive and easy to work with automation anywhere. I think that is a strong RPA software that can make the difference in RPA Solutions.
What do you dislike about the product?
I would like to have more documentation about Security Architecture and Installation (Is a little bit confuse and complicate for a new user to understand how to proceed with the installation) and documentation about the use of Meta Bots, Citrix and Best Practices. Is very useful have this type of functions in writing.
What problems is the product solving and how is that benefiting you?
One of the grandest things about Automation Anywhere is the possibility of record the elements on a windows application or in a web. Can provide a solution very fast and optimize the time of work and development.
Complex Applikation to automate complex Szenarios
What do you like best about the product?
The GUI is clean and smart and there are thousands of possibillities to customize the Bots.
The idea of the integrated Bot-Store is a very efficient way to share Bots in an Enterprise.
The idea of the integrated Bot-Store is a very efficient way to share Bots in an Enterprise.
What do you dislike about the product?
To reach your Goals you have to invest many hours to build up your knwoledge.
Points i dislike will come to Surface in the next time.
Points i dislike will come to Surface in the next time.
What problems is the product solving and how is that benefiting you?
If less Ressources are available the Bot can make the work.
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