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great experience with Automation Anywhere for line of business
What do you like best about the product?
easy to use for business
great architecture and scalable
great architecture and scalable
What do you dislike about the product?
in 2017 ,n lack of ressources in EMEA, but now AA has got lot great competences and partners
What problems is the product solving and how is that benefiting you?
SSC, finance, P2P savings
Automation Anywhere Review
What do you like best about the product?
Automation is a very tool for the process automation with faster and easy to work facilities, I have been working with the tool while is easy and great
What do you dislike about the product?
nothing to mention it would be great if validating the applications is possible or have been included
What problems is the product solving and how is that benefiting you?
We have reduced lot of manual efforts for the business process of organization, in other words productivity is increased
Recommendations to others considering the product:
Yes automation all the manual process with minimal efforts
Robotic Process Automation Manager
What do you like best about the product?
The tool itself is very easy to use and easily implemented in the Higher Education sector. Working with the Customer Success Manager has been integral in onboarding the application and building our operation within the University of Melbourne. I have also enjoyed collaborating with AA in the 2018 HE Round Table discussions that help other HE institutions with their RPA journey. This not only builds our knowledge of AA and working with stakeholders like DXC but also provides an opportunity to give back which is very rewarding.
What do you dislike about the product?
Our account management was done in India in 2016 - 2018 which made communication a bit difficult and the process was cumbersome and confusing. This was rectified pretty quickly after feedback was given in 2018 which I am very grateful for and I am confident that this process will be easier and straight forward in the future.
What problems is the product solving and how is that benefiting you?
Finance
HR
Student Administration
Academic Administration
Benefits: ROI, streamlining processes, improved student, staff and academic experience
HR
Student Administration
Academic Administration
Benefits: ROI, streamlining processes, improved student, staff and academic experience
Recommendations to others considering the product:
Make sure you work closely with your Customer Success Manager to plan and onboard the application and the business operation.
Can help a ton!
What do you like best about the product?
Love that it helps reduce time spent on basic processes and also reduces errors.
What do you dislike about the product?
The learning curve can be quite intensive but the online learning system helps.
What problems is the product solving and how is that benefiting you?
Multi step tasks, between multiple platforms (SFDC and PeopleSoft/etc).
Amazing tool!
What do you like best about the product?
The ability to object clone, and take clicks off of websites, sold this tool to me. Many companies utilize webapps (salesforce, ect) to pull reports. Being able to have a bot automate reports that take up to 30 minutes each day is a lifesaver!
What do you dislike about the product?
The only thing I dislike about automation anywhere is the learning curve. Doing a few simple clicks is easy, but once you start playing around in excel it can be quite cumbersome to get working correctly. Once you do get it working, however, it is a dream!
What problems is the product solving and how is that benefiting you?
Pulling reports, and exporting data from the reports to other sheets is what we are going to be utilizing it for in our department. The morning reports can take 10-20 minutes each day. Once we realized that Automation Anywhere can use excel macros, our life was much easier, we were able to set up the excel macro and have the bot utilize that instead of adding command upon command on the bot.
Recommendations to others considering the product:
Give it a try. They have a "bot store" that has a ton of features you can download for free and use for programs such as Salesforce.
Automation Anywhere
What do you like best about the product?
The tool is very easy and intuitive to work in, which means that a developer can quickly get started with coding and bot creating, in order to create benefits to the business. We prefere to educate developers ourself and pick for SME staff who have intrest in automation and maybe som code experiance.
What do you dislike about the product?
All tool have limitations and so do AA, but we have managed to cope with most of them. Sometime we have found difficulties in the set up face of a new fysical station, but finaly it has been solve.
What problems is the product solving and how is that benefiting you?
We use AA in our Oprations, Back Office and Finance funktions with great benefit. We have freed staff to more customer valued tasks and have been able to encrease the customer experiance in a positive direction, with faster handling of inquiries and payout.
Response from Support Engineer
What do you like best about the product?
I like the quick response from the support engineer after raising the AA tickets. It helps us in resolving the users issues on time by co-ordinating the user and AA support member
What do you dislike about the product?
Rather then dislike, I would like to suggest Support engineer to connect via Skype/lync rather than RingCentral Meetings. Because most of the clients use VDI and they use Skype/Lync for communication. Morevover we cannot install RignCentral meetings kind of software.
What problems is the product solving and how is that benefiting you?
During my support work for existing production issues. Few are listed below:
1. Outlook Port Issue
2. Unexpected Pop-up window
3. Mutliple files download in chrome browser
1. Outlook Port Issue
2. Unexpected Pop-up window
3. Mutliple files download in chrome browser
Recommendations to others considering the product:
I would suggest Automation Anywhere tool then any other RPA tool as it has cognitive features.
Best in class product
What do you like best about the product?
Multiple options, flexibility to choose and change
What do you dislike about the product?
Nothing, it all worked fine so far, have not had a chance to give a negative feedback.
What problems is the product solving and how is that benefiting you?
Repetitive Work, Better Efficiency, intime response , organized process flow
Recommendations to others considering the product:
One of the best companies to help you with Automation,especially if you are just about to start the implementation
AA V11.x Review
What do you like best about the product?
Its awesome improvement in control Room, equipped with more controls , which have been segregated based on the actions.
What do you dislike about the product?
for every product , there will be pros and cons, and cons will be improved in later versions, so nothing to worry about them at all. there is no question of disliking.
What problems is the product solving and how is that benefiting you?
As mentioned , command window is augmented with more controls with specific to domains, which helps in improvement and effective utilization of development time.
eg : SAP integraion, Work Queue items and many more , last but not least Bot insight is very good functionality.
* Metabots which are very useful
* IQBot to add Intelligence.
eg : SAP integraion, Work Queue items and many more , last but not least Bot insight is very good functionality.
* Metabots which are very useful
* IQBot to add Intelligence.
Recommendations to others considering the product:
Its 100% Automation Tool, enabled with lot of Features specific to domains, and added with intelligence (IQBOT) and Bot insights
*Great Support
*Great Support
RPA
What do you like best about the product?
The content and it's presentation is really good. It's helpful for those starting out and want to upskill. Automation anywhere RPA is highly recommended even if we don't want to take any exam in RPA. Simple and Easy to learn! Happy Learning!!!
What do you dislike about the product?
Nothing much to quote specifically as dislike.
What problems is the product solving and how is that benefiting you?
RPA helps to avoid lot of repetitive tasks
Recommendations to others considering the product:
I have enrolled RPA with Automation Anywhere. The method of presentation is really commendable. The content is very good and can be easily understood. There are several options to clear the doubts and plenty of forums on different topics. The certification helps to boost my career. It’s been a great learning journey. Cheers!
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