Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,687 reviews
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External reviews are not included in the AWS star rating for the product.
Fortunate that I got a change to know the Automation Anywhere and learn the same.
What do you like best about the product?
The most helpful and must appreciate thing is Automation Anywhere Support and the way they are handling the customer need. They are very much patient with understanding the customer's problem and expectations. Always tend to fulfill customer needs and explain all the aspects in a detailed way so that customers can understand the situation and product.
What do you dislike about the product?
The SLA time of the ticket. It would be great if we get the response a little earlier. We will be able to create SEV-1 always, but most of the tickets that we are creating are critical and affect the business progress. For SEV-2 also we are waiting for 2 days to get a response and by the time the issues are escalated in another level.
What problems is the product solving and how is that benefiting you?
To reduce the number of people involved in the same process for so many hours is reduced and the bot is taking control. The major problem is the time taken for a single process with multiple resources. By using Automation Anywhere we have overcome this problem.
Happy soul of automatiing
What do you like best about the product?
Easy of auomating and better UI and efficient support model
What do you dislike about the product?
regarding A360.. its not been completely prod ready and versions are getting released frequently adding additional works to end users
What problems is the product solving and how is that benefiting you?
All the business logics and much more incomparable FTE benefits
Recommendations to others considering the product:
easy to implement
AA - Best RPA tool in the Market
What do you like best about the product?
Workflow Designer with drag and drop objects using low code. Report Designers for presenting the consolidated view on the execution.
What do you dislike about the product?
can we have the Chatbot interfaces introduced as part of the design?
Users can create the chatbot flow in which either the task bot or IQ bot can be called.
Users can create the chatbot flow in which either the task bot or IQ bot can be called.
What problems is the product solving and how is that benefiting you?
Fast Executions when compared to the other Open Software and saves time in getting additional tasks done on the Project.
Recommendations to others considering the product:
Any feature to integrate the Chatbots
"Automation Anywhere : Global leader of RPA tools ". Excellent in bot management and bots execution
What do you like best about the product?
Automation anywhere is the best and most reliable RPA tool for automating end-to-end business processes. We have implemented automation for repetitive and manual tasks in our organization.
Automation anywhere is the cloud-native and web-based automation which I like the most, with all combinations of RPA, artificial intelligence, IQ bot, machine learning and analytics etc.
A2019/A360 has more features that are added. One can access A2019 on any machine from the browser using weblink and there is no need for separate tool installation.
Automation anywhere is the cloud-native and web-based automation which I like the most, with all combinations of RPA, artificial intelligence, IQ bot, machine learning and analytics etc.
A2019/A360 has more features that are added. One can access A2019 on any machine from the browser using weblink and there is no need for separate tool installation.
What do you dislike about the product?
Most of the limitations have been implemented in AA2019 when compared with earlier AA versions like AA v10 & v11.
Below are a few observations that can be better if it's addressed
1. In the A2019 version while connecting to the local machine takes time.
2. I am unable to share the code with other team members or download it.
Below are a few observations that can be better if it's addressed
1. In the A2019 version while connecting to the local machine takes time.
2. I am unable to share the code with other team members or download it.
What problems is the product solving and how is that benefiting you?
Currently, I am working on both V11 and A2019 versions for projects related to - business processes, life science and human resources(HR).
I have implemented automation on Web-based apps, SAP, Mainframes, IQ bots, data extraction, SQL DB etc.
It is very easy to learn this tool and implement the automation with a user-friendly UI.
Moreover, for any issue, the automation anywhere support team is available to address our queries which I like the most.
I have implemented automation on Web-based apps, SAP, Mainframes, IQ bots, data extraction, SQL DB etc.
It is very easy to learn this tool and implement the automation with a user-friendly UI.
Moreover, for any issue, the automation anywhere support team is available to address our queries which I like the most.
Recommendations to others considering the product:
Yes, I recommend the Automation anywhere tool. It's very easy to learn and adapt to any organization in the case of Automation of processes. It's highly secure and with a cloud version, one can be able to access it from anywhere.
User Friendly and a very powerful tool
What do you like best about the product?
I am loving the dictionary conecpts and user friendly behaviour of tool. It has power to automate everything. We use Excel, xml , SQL , API , powershell scripts with it.
What do you dislike about the product?
I find difficulty while using nested loop and nested if . It works perfectly but UI sometimes confuses me . IF in IF can have more gaps to be defined . It will be easy then. Also , Terminal emulator should allow manual Keystrokes as earlier.
What problems is the product solving and how is that benefiting you?
I have automated all types of tools. Example - Excel,Mainframe,XML,API,WEB,Email. It increases my productivity by giving latest features like Dictionary. We are achieving 95% + Success rates now.
Recommendations to others considering the product:
Go for it . It can solve all your problems
I have been using Automation Anywhere in the Telecom domain and have automated several process.
What do you like best about the product?
Automation Anywhere is on the cloud which is the biggest advantage compared to other automation tools. AARI has been the best thing so far, especially for the Call Center use cases in the Telecom domain.
What do you dislike about the product?
Network issues cause BOT failure sometimes as the control room is on the cloud. Being on the cloud is an advantage but also the reason for failure especially if there are network issues when connecting with third-party applications on-prem.
What problems is the product solving and how is that benefiting you?
So far we have automated several Back Office mundane processes such as allocation of tasks, resolving customer complaints and extracting data, creating reports, which are repetitive and rule-based. The overall manual effort saved is over 10k hours annually to the company.
Automation Anywhere the best way to automate processes using bots
What do you like best about the product?
I like this product because it provides good customer service and they are always online to solve any problem, I like it. I also liked the way it was implemented because it was very simple and it took us very little time. I liked being able to create robots that easily adapt to operating systems.
What do you dislike about the product?
I have nothing against this tool, I just found several features that are sometimes not as useful as others.
What problems is the product solving and how is that benefiting you?
Since it has been used we have seen a good speed in performance, it is a great technology that is being used to the maximum. Automate, extract data, avoid errors and save time for other things.
Recommendations to others considering the product:
It is a very easy software to implement, I recommend it.
Automation of repetitive processes to save more time on the job
What do you like best about the product?
I like this automation software for its easy-to-understand functions, it also has great documentation, I also liked getting rid of heavy tasks and thus reducing manual effort through the automation of tasks.
What do you dislike about the product?
There were some problems with the commands and it took a long time to solve them. It's the only disappointment.
What problems is the product solving and how is that benefiting you?
Automation of processes and resolution of problems in time and errors that were made before, I liked being able to see that the processes that consume time are processes in a short time.
Recommendations to others considering the product:
I gladly recommend it to anyone because it is worth using this platform to automate.
Automation Anywhere to eliminate human error and significantly increase work efficiency
What do you like best about the product?
I really like this RPA for its simplicity and ease of use and the way to avoid repetitive tasks, the drag and drop feature is great because it makes coding easy, I also liked how flexible it is because of the very modern and familiar UI. We joined this world of RPA and since it was implemented we have been able to see great changes and benefits.
What do you dislike about the product?
At the moment I can only say that I need to improve some functions in the control room, for example adding a dropdown menu to get to the functions quickly.
What problems is the product solving and how is that benefiting you?
In general, I am satisfied with Automation Anywhere, it is the best solution to develop workflows for repetitive processes and improve ourselves at work by eliminating errors and getting rid of time-consuming processes.
Recommendations to others considering the product:
It is software that I highly recommend, it is necessary for any organization that wants to automate processes, if you want to get started in the RPA world, this is the necessary tool.
AA - The easiest to use RPA
What do you like best about the product?
Its basis is running in the cloud, with no installations. And this is something I love because I don't have to install heavy or challenging to optimize client software on the company's machines. Plus, it is always compatible, regardless of what device is used to run it.
Process updates can be done without updating the local clients, taking just a few clicks.
The pre-built commands make it easy to start running complicated processes right out of the box. It is also possible to customize actions with the available commands.
Process updates can be done without updating the local clients, taking just a few clicks.
The pre-built commands make it easy to start running complicated processes right out of the box. It is also possible to customize actions with the available commands.
What do you dislike about the product?
The latest cloud version is not stable and takes quite some time to connect the company's machine to the RPA. Sometimes, the time to delete unused variables is too long.
What problems is the product solving and how is that benefiting you?
We have increased the productivity of internal processes without devoting more human resources. Some of the personnel in charge of supervision have dedicated themselves to other tasks.
The overall business process has improved. Objectives have been met more accurately and with fewer resources.
In addition, auditability has been much easier since bots handle an excellent part of the processes.
The overall business process has improved. Objectives have been met more accurately and with fewer resources.
In addition, auditability has been much easier since bots handle an excellent part of the processes.
Recommendations to others considering the product:
Despite being an easy-to-use program, Automation Anywhere's documentation is extensive. Therefore, I recommend reading it to deepen some aspects and make a couple of tests to have exciting uses.
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