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Reviews from AWS customer

16 AWS reviews

External reviews

5,687 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Joaquin D.

You can do it once and use forewer

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
You can make so difficulty thinks fast and clear.
What do you dislike about the product?
Lack of documentations. IQ Bot it is other allocation
What problems is the product solving and how is that benefiting you?
You can have more time for real important and strategic thinks. Reduce errors.
Recommendations to others considering the product:
More tools for development.


    Information Technology and Services

Easy to User Gateway to RPA

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Easy accessibility - the application is intuitive, but its function is underpinned by excellent documentation, but also comprehensive e-learning with AA University.
What do you dislike about the product?
I think the Control Room API should allow the passing or parameters. We have got around this by using work queues, but I feel being able to pass parameters would have been a great value add. Better native handling of JSON would have also been useful.
What problems is the product solving and how is that benefiting you?
Integration of separate applications from a single source of truth application. The main application kicks of a bot which propagates the data down through the interfaces of the other applications, removing the need for an API to be developed or implemented.
Recommendations to others considering the product:
Build out a simple use case to begin with, and get this into production. The ROI realised on this helps to promote the use of RPA on other use cases. AA provide a lot of helpful tools to calculate RPA and how to select good use cases.


    Retail

Experiences with AA from AA Certified Master RPA Professional

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Ease of use and the variety of functionality to complete automation development quickly and efficiently. The Metabot and it's ability to consume external class library (.dll) is probably the feature that has allowed us to create scalable ad reusable automations.
What do you dislike about the product?
Would like to extend the debugging functionality to allow you to "step into" nested scripts that are called and raise exceptions into the AA error handling pipeline. This may not be such an issue with basic automations, but once you move to an enterprise architecture, we have a more structured approach for designing a bot, which involves splitting out functionality into separate tasks and components, which makes debugging more difficult
What problems is the product solving and how is that benefiting you?
We have automated a range of business problems from automating web applications, Oracle retail management java apps, Sharepoint 365 and main frame systems. AA allows us to automate tasks, which otherwise would not be possible, be too costly or would not be high enough priority for a full IT solution.
Recommendations to others considering the product:
The ease use of AA means even business users can quickly get to grips with the technology and start developing automations quickly. I would recommend taking a look at the community edition to review how the product works.

The stand out features of AA are the Metabot, for making reusable components and consuming external .dll files, and IQ bot, to extract semi structured data for processing. The new features in v11 such work queues also offer a way to improve the scale and speed of your automations


    Chad M.

Best in class RPA software

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The best thing about Automation Anywhere is that it is easy to use, but full featured enough that you are not left unable to create more complex automation solutions. Getting a basic automation up and running with the Smart Recorder and easy to use drag and drop command interface is as easy as the click of a mouse and can be accomplished in minutes. From there it is not long before you have an entire business process fully automated with full error correction and redundancy, and the web based control room makes going from development to production a snap. From simple commands like keystrokes and mouse moves, to SOAP, REST and the ability to leverage application APIs makes Automation Anywhere one the best choices for RPA software.
What do you dislike about the product?
I wish the editor had some more features for advanced users, like keyboard shortcuts. Also a dark theme for the editor would be fantastic as looking into a bright white screen for hours each day can definitely be straining on the eyes. Luckily, these are both secondary to the primary function of the software.
What problems is the product solving and how is that benefiting you?
We had a process which took hundreds of people in the company approximately 5 minutes to complete, twice a day. We automated this process on the back end for each of these operators, saving the operators time for more important tasks. We've also talked the huge problems with manual report generation for our billing department. One of our first bots has generated millions and millions of PDF based reports over the last couple of years that are required for our invoicing functions.
Recommendations to others considering the product:
Choose the right processes to automate. Not every business process should be handled with RPA and it is not a magic bullet. Start small and fail fast, but scale quickly. With AA you can do that.


    Will H.

Great to work with

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Great customer service and the product is mature and secure.
What do you dislike about the product?
Some instability occasionally with bot runs but V11 is way more stable than previous versions.
What problems is the product solving and how is that benefiting you?
Optimizing our rail car fleet and working through financial information.
Recommendations to others considering the product:
It's an affordable way to create tons of value for your business.


    Banking

walking with Automation Anywhere

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
AA is a great tool for the improvement of manual activities in different types of industry, in my recent experience it has helped to reach the core process KPIs
What do you dislike about the product?

nothing, I have not found topics that dislike me hahahahahaha
What problems is the product solving and how is that benefiting you?

too many manual tasks, very high process time


    Greivin G.

Great tool in business

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Easy to understand the features and applicability
What do you dislike about the product?
Probable the costs and latam availability
What problems is the product solving and how is that benefiting you?
Journal entries, requests processing

Ftes saves and control


    Vimalraj N.

Fast automation of manual processes

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Quickly start building with web recorders, screen recorders and add additional tweaking to the captured screens.
Debug mode is one of the best features, it helps trace down the issue.
Launching bots using remote desktop mode from control room itself
What do you dislike about the product?
Option to skip schedules instead of accumulating, currently if a schedule is unable to run it is put into queue.

Changing authentication mode requires reinstallation, there is no option to migrate existing installation from sql authentication to saml or ad authentication without reinstalling..
What problems is the product solving and how is that benefiting you?
We are automating several manual processes that takes several hours each week by multiple teams. More and more use cases are being generated everyday for automation.


    Information Technology and Services

Automation Anywhere - Most Complet RPA Tool

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Committed to the evolution of the Digital Workforce through RPA, Cognitive and Analytics.
First in the market with bot store, cognitive RPA and analytics. Definitely the most complete RPA tool in the market now. Also have Public APIS, Automation Anywhere University and more.
What do you dislike about the product?
I still did not find anything. I'm still using only RPA and IQBot and they are easy to use and reliable.
What problems is the product solving and how is that benefiting you?
IT use cases reducing SLA.


    Jafet C.

Awesome tool!

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use interface, you don't need to be a developer to understand and use the application, very user friendly. Incredible amount of opportunities for automation.
What do you dislike about the product?
Nothing! I've found the application very beneficial and easy to use.
What problems is the product solving and how is that benefiting you?
Repetitive and "boring" tasks are being automated, allowing us to have our agents to work on more challenging tasks.