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Reviews from AWS customer

35 AWS reviews

External reviews

5,704 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Kevin O.

Automation Anywhere is very intuitive and improve the manual process

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere makes very easy the task of automating a manual process, the interface is so much intuitive and reliable to use, all the information available inside Automation Anywhere University is very helpful to me for understand all the tools and features of this magnificent software, from the very basic process to the processes that require the implementation of new technology like machine learning or artificial intelligence with the IQ Bot makes the development very easy to go in production
What do you dislike about the product?
I think that for the moment I do not find anything that makes me dislike this tool in the development process, but one thing that makes me frustrating is all the process to get install all the infrastructure to be ready for development, testing and production.
What problems is the product solving and how is that benefiting you?
Automation Anywhere helps me and my organization to bring a solution very fast to our clients in different areas such as banking, insurance, human resources, telecommunication. One of the most differential feature of automation anywhere is the possibility to map one big process click by click in a very few minutes.
Recommendations to others considering the product:
My recommendation to all the people who start whit RPA and especially with Automation Anywhere is that do not be afraid of robots, all this technology is here to help us with all the manual process that makes our life less interesting, giving the people the opportunity to make more value for the company and bring solutions in less time to all of our clients.


    Rohit M.

User Friendly & Intuitive

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
Most helpful piece of the platform are - recorders and drag & drop commands that make it very user friendly.
What do you dislike about the product?
Downside is a bit complicated architecture to install and IT heavy
What problems is the product solving and how is that benefiting you?
Simple tasks like updating my CRM, sending automated emails has reduced my manual work & has helped me become more productive
Recommendations to others considering the product:
Automation Anywhere is a go to platform if one is looking at digital transforming their process to improve your productivity by adding entire range - RPA, Cognitive & Analytics together.


    Information Technology and Services

Great RPA tool

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
Coding and debugging is easier compared to other tools
What do you dislike about the product?
Nothing to dislike
All good
Recommended tool
What problems is the product solving and how is that benefiting you?
SAP automation. Web Automation.
Good ROI
Recommendations to others considering the product:
Good tool


    Rajesh R.

Very informative, Structured organized and very intuitive.

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
The organized and structured content and help us learn better.
Contents were set in workflow which gives us better insight.
What do you dislike about the product?
There was nothing to dislike and nothing to change.
Compared to other tools the way of content were better structured but could be more user friendly
What problems is the product solving and how is that benefiting you?
Better process Efficiency.
Recommendations to others considering the product:
Content and Process should be more organized.
It should be more user friendly the interface can be more lucid and easy comprehensible and demo can be concise but extremely effective.


    Information Technology and Services

Simple and elegant tool in market for RPA implementation

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
It will be easily to learn and implement the process with the drag and drop facility which is lack in other tools in market. one with little knowledge about programming can automate the process which is very important for reaching the larger customer and AA easily overtake other tools
What do you dislike about the product?
There is no specific reason , but some time AA client is not running automatically instead we need to start the service to launch the AA
What problems is the product solving and how is that benefiting you?
We have implemented BPO process end to end for the client application which are legacy one and AA easily recognize the object and we are able to quickly implement the process. And few other repeated task done by the team are automated and we able to reduce the repetitive task done by person and we are using them for other work instead
Recommendations to others considering the product:
You can definitely go this tool compared to other tools in the market


    Jeffrey M.

Automation Anywhere is truly "Best in Class". A real time and life saver for business!

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
The UI is very clean and easy to navigate. Anyone can ramp up on RPA and create a working bot in very little time. The bot store is a great addition, and can save you loads of time. The release of a community version was the best thing AA could have done for people looking to get into RPA. Other products had a community version with greatly improves the education and sales effort by being able to demonstrate RPA capabilities. Now with a free community AA release, this has enhanced our ability to get AA in front of people more easily.
What do you dislike about the product?
Nothing at all with the dev workbench. My only negative experience has been with the sales team, and lack of response when contacting to get pricing for a former employer. We felt blown off by a sales rep. We weren't big enough for him to care. Questions weren't answered, and a huge price was thrown out to send us away. Not a great experience.
What problems is the product solving and how is that benefiting you?
Reduction of AHT in call centers. Scheduled reports delivered to Execs. Reduction in errors and increased FTE utilization. Also, due to API limitations in certain applications, Automation Anywhere filled in the gaps and allowed us to complete a task in very little time. Happy customers and IT shop.
Recommendations to others considering the product:
Sign up and get the community version. Also, take full advantage of the training provided by AA. It's great.


    Financial Services

String automation suite

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
How I can write automations with minimal coding
What do you dislike about the product?
Sometimes there isn't much control over some aspects of the automation, which is where coding aspect will come valuable
What problems is the product solving and how is that benefiting you?
Solving client demands for different use cases. Many benefits when employing automation anywhere resulting in time and money saved
Recommendations to others considering the product:
N/A


    Bikash P.

One Of The Best Automation Tool

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
I am going to list out certain things.
1)Development is very easy.
2)Easy Integration with .Net (We call as Metabot ). DLLs created in .net can wasily incorporated.
3)Object Cloning for selecting the selectors
4)Rest API integration
5)IQ Bot for Form processing
6)Robust OCR Technology
7)Easy bot deployment using API in control room
What do you dislike about the product?
There should be feature for Datatable variable.Looping feature can be simplified.
ATMX file is fully encrypted. There should be something to read the ATMX file using c#.
Sometime ATMX file does not open if you have different version of AA. It should be rectified.
What problems is the product solving and how is that benefiting you?
I have solved Complex Excel automation(Excel with repetitive template ).
Worked in citrix automation.
It is best for citrix automation in compare to other automation tool.
Recommendations to others considering the product:
If you are looking for a robust automation tool,You should go with Automation Anywhere.


    sudhakar k.

Relief from Boredom and Routine Work

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
Using Automation Anywhere we can automate the tasks/works which we are doing repetitively and frequently. It is very boring if you do the same task again and again, using AA we can eliminate that kind of work.
What do you dislike about the product?
Some times if we changed the running system with different screen resolution Windows Control comments are not working properly. We have faced this for few tasks we have created.
What problems is the product solving and how is that benefiting you?
We have automated around 6 process. It reduced the running time by 60% and provides error free outputs.
It almost eliminated the Manual effort for that process.
Recommendations to others considering the product:
Good Automation Tool with low cost compared to other Automation Tools. Ease to learn and work.


    PATRICIA G.

Experince with building a bot to do what you want it to do

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
Automate Your Routine Tasks Quickly and Cost Effectively with Robotic Process Automation.
What do you dislike about the product?
I haven't really discover what I dislike about it yet.
What problems is the product solving and how is that benefiting you?
I'm solving error handling problem by letting the Bot create codes. I have realize that I can receive all types of training and credentials.