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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Automotive

Automation anywhere is the best tool in RPA technology

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Easily way of automating tasks with basic commands
What do you dislike about the product?
Few of the commands are not stable like OCR and image recognition
What problems is the product solving and how is that benefiting you?
Creating bots for the finance domain and it is flexible enough to automate such processes using automation's anywhere tool


    Information Technology and Services

AA in real life

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
This tool helps automate pure transactional and repetative processes easily even for a non technical person.

It would be great if AA can add features of reporting automations as well as this will help simplfy and apply AA tech for operation processes as well as this forms major part of any reporting operations team
What do you dislike about the product?
There are a few bugs that come with every updgrade of the software and this impacts the process already automated , leading to recoding at times. Maybe it is better if the assessemnts are done befire an y new patches are done. Also the resolution time on tickets raised needs to be imporoved.
What problems is the product solving and how is that benefiting you?
Automation of repetative process saving valuable time . This time is used for better decision making for the process owners
Recommendations to others considering the product:
Good for automation of pure transactional & Repeatative process


    Information Technology and Services

Greate Platform to Learn AA

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
The way you explained each and every topic was very useful for beginners.Test at the end helped us to know more about AA.It was a great learning experience.
What do you dislike about the product?
If you include more hans-on activity ,it could be better to explore more and know about ourself.Control room could have been expained with more details as that is the core for AA.
What problems is the product solving and how is that benefiting you?
1.As of now we are unable to launch IE 32/64 bit in Admin mode via AA.We are using vbscript for the same.We are facing few issues after migrating AA 10.3 to AA 11.3.2, As unable to view the logs,unable to extract the time data from excel etc..

2. Excel cell row system variable is not behaving as expected in AA11.3


    Abraham S.

Most reliable and advanced RPA tool Available in the market

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere seem to Have checked all the right boxes in developing a RPA tool that can handle real life projects with consistency and reliability.Its Flexibility is what i like the most. We can Integrate C# or VB scripts for functions that are not built in via "metabots " ,This feature has helped me the most in my projects. The second feature I like is the control Room which I can use for deployment and management of bots from one place .Also the credential Vault and lockers feature in control room has impressed many clients and reaffirmed their trust in RPA. Coming to the AA Client Enterprise , its an easy to use software With many useful function inbuilt. Best suited for programmers as bot generation is similar to Writing Codes(except you don't have to write any code but just drag and drop the functions according to your logic).
It also allows use of API to Interact With other software With ease.
last but not least The AA support team is quick to Respond To any queries You have , which Is simply brilliant.
What do you dislike about the product?
The place where i want to see Improvement is in using Queries , its sometimes hard to detect errors in Queries you write on AA as the error message doesn't have features like you find on SQL IDE,so debugging Queries is hard and the window to write the queries is kind of small. So you have to write a proper query on Access and paste in AA every time. Secondly the use of keystrokes can be risky Which can be frustrating if you have multiple windows for your bot manage.
What problems is the product solving and how is that benefiting you?
so far I have worked on Banking reconciliation for a media company and automation of invoice generation For a machine manufacturer
Recommendations to others considering the product:
Go for automation anywhere if want bots that are scalable and esily deployable over mulltiple platforms


    Airlines/Aviation

Easy Way Out

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Things are done very fast with no errors
What do you dislike about the product?
The pricing of the product Automation Anywhere
What problems is the product solving and how is that benefiting you?
I have to inserted revised date frame in each file, which used to take whole day, now it is done within 30 mins.
Recommendations to others considering the product:
Cool way to do monotonous work with easy!


    Manish P.

Overall it's very good platform for RPA

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
- It's easy to learn with little knowledge of programming
- It has lots of commands available inbuilt to accomplish the requirements and capability can be extended using Scripts and Metabots
- It's OCR and IQ Bot features adding an advantage over other RPA Tools
- Control Room features are easy to understand and use
- Free courses and certification
What do you dislike about the product?
Feedback on enhancing the Tool
- Good to have expand/collapse option for block of code
- Date functions
- Can remove dependency on Screen and Browser resolution while capturing/running the bot
What problems is the product solving and how is that benefiting you?
- Working with Microsoft apps, windows, web and mainframe application to retrieve and update the data
- Quality improvement
- Time saving
- Cost cutting
- Reduce human pain of doing repeated task


    Information Services

Automation Anywhere stands up to its name

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
We have been using Automation Anywhere for most of our automation journey. When it comes to a product, how do you feel about the product is much important aspect, Automation Anywhere would outperform any of the RPA exists today in the market.
What do you dislike about the product?
Integration with the top 50 application that are widely used in the enterprises - eg: SharePoint, SAP, Azure Active Directory, Service Now, Shell Integration...
What problems is the product solving and how is that benefiting you?
We are using Automation Anywhere to automate most of the IT Operations.
Recommendations to others considering the product:
BOT is a great tool for automation however you must define your strategy to on-board a process into automation. example - ROI based.

When starting out, keep an open mind. RPA is not meant to replace your labor force. So, keep your backup plan in case of RPA down for some reason.

Any automation takes more than 3 weeks, needs further review as maintenance would be an issue in a later point in time.


    Nandan N.

AA-Much More than RPA

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
The Best thing I like about AA is the way its continuously evolving considering the current business needs and understanding the Customer Pulse.Scanning of Invoices in the Finance area is a huge potential across all industries and AA has understood this need and come up with the Concept of IQBOTs to help customer to address this usecase.Additionally , it is also upscaling its IA quotient to address much complex needs and think beyond only RPA.
What do you dislike about the product?
One Area where I would see bit more improvement is to reduce the manual coding part further.It has to be as easy to use as some of its peers so that potential users don't shy away from this tool.
What problems is the product solving and how is that benefiting you?
Most of the Processes in HR,Finance and logistics domain has been automated using AA tool which has given us Audit compliance as well as considerable FTE savings and with the Invent of IQBOTs we are hoping manifold benefits in coming months


    Shiwani D.

Experience of Automation Anywhere

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere automates the processes which are performed by humans. So it is great platform to learn the skills in easy manner.
What do you dislike about the product?
I do not think of any thing when comes to disliking about automation anywhere platform
What problems is the product solving and how is that benefiting you?
Automating processes reduces human works which a itself is a benefit of learning it


    Facilities Services

Automation Anywhere creating innovations

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Versatility and features of the product . The ease of using the product and showcase the business
What do you dislike about the product?
Automation Anywhere is not able to use OCR effectively and has limited usability. Maybe they should try implementing Tesseract. Handwritten documents are still giving a nightmare. Also, it is difficult to handle control room management.
What problems is the product solving and how is that benefiting you?
Control Room Management
Recommendations to others considering the product:
Automation Anywhere is not able to use OCR effectively and has limited usability. Maybe they should try implementing Tesseract. Handwritten documents are still giving a nightmare. Also, it is difficult to handle control room management.