We use Automation Anywhere to track the travel and locking of our devices.
We implemented Automation Anywhere because we needed a way to track our devices and ensure they were not going beyond their boundaries.
External reviews are not included in the AWS star rating for the product.
We use Automation Anywhere to track the travel and locking of our devices.
We implemented Automation Anywhere because we needed a way to track our devices and ensure they were not going beyond their boundaries.
Before Automation Anywhere we were manually tracking our devices and now it is done automatically.
Automation Anywhere helps to save a full day. Automation Anywhere helps save costs by allowing remote work and not requiring a person to be at the machine.
The efficiency we get with Automation Anywhere is valuable.
The Automation Anywhere calibrating needs to be more user-friendly to avoid human error.
Non-technical people can not use Automation Anywhere.
I have been using Automation Anywhere for one year.
The stability of Automation Anywhere depends on the environment it is used in. For example, in hot environments, there can be deviations.
The technical support is good.
Positive
The initial setup was a little complex until we became familiar with the process.
The deployment took one week and required two people.
Automation Anywhere is reasonably priced because it can sustain us for a long period.
I would rate Automation Anywhere eight out of ten. The technology is improving every day.
With the right tools, it is easy to upgrade Automation Anywhere.
Maintenance is required for Automation Anywhere to ensure proper functionality daily. Two people for 20 minutes each day is enough to oversee the maintenance.
I recommend completing some courses and shadowing experienced Automation Anywhere users to gain hands-on experience with the automation process.
We use Automation Anywhere to process data entry from our government website.
We implemented Automation Anywhere to reduce human effort and cut costs.
Automation Anywhere offers a complete solution, encompassing both development tools and a control room for managing automation.
Automation Anywhere's front end is designed to be user-friendly for non-technical individuals, while the back end remains under the management of IT.
Several of our projects incorporate generative AI, and while we are new to this field, it has proven beneficial thus far.
The integration of APIs in Automation Anywhere is easy and works well.
We integrated Automation Anywhere with some of the business applications which was straightforward.
Automation Anywhere has helped save time.
The license cost is high and needs improvement.
I have been using Automation Anywhere for over two years.
Automation Anywhere is stable.
Automation Anywhere is scalable.
The technical support is good. The few times I called them they were able to promptly address my issues.
Positive
We switched from Automation Anywhere to Power Automate because of the price and more functionality with other Microsoft products.
We were not able to migrate from Automation Anywhere to Power Automate. We had to recreate everything from scratch.
I prefer Automation Anywhere to Power Automate because it offers a more comprehensive set of features, performs reliably, and provides deeper insights.
The licensing cost for Automation Anywhere is high.
I rate Automation Anywhere nine out of ten.
While Automation Anywhere offers training and community versions for learning and experimentation, it is not user-friendly for non-technical users.
No maintenance is required.
I use Automation Anywhere for SAP, email, Excel, and web automation. We first try to understand the process and check whether it can be automated. Some processes require human intelligence and a human touch. If it's a completely goal-based process, you can consider it as a potential use case. After that, we conduct a complete analysis, based on which we set up the modules and proceed to development.
Automation Anywhere helps us save time by replicating manual processes so our users can focus on other areas and perform meaningful work. It helps us automate repetitive tasks. We started with version 11. After that, they upgraded to 2019, and now there is Automation 360. Clients were frustrated with version 11, but 360 has a lot of good features. When 360 came out, the clients needed to spend money on the migration because they had to do some testing.
It has saved the clients time. I would say reduces the time spent on these processes by about 30 percent. I can't say how much they save because I'm a developer and not involved in the business side of things. I don't even know what the license costs.
In one of our client's use cases, the user needed to log in at 6 a.m. because there is a trigger in Salesforce that happens around 9 a.m. Before 9, they have to do all the manipulations and place the files into a particular location. She had to start early in the morning to get all this work done. Now, with Automation Anywhere the bot handles all of this. Her job is so much easier.
I like Automation Anywhere's document automation. It can distill or scan documents and convert the information into a structured format. The solution doesn't require much of a technical background. I'm from a mechanical engineering background and don't have any prior experience with coding. I only know the basics of SQL. Even a business user who is willing to put in some hard work can learn and do some small things. The learning curve depends on the complexity of what you're trying to do. For me, one month was enough to understand the solution.
We have begun exploring Automation Anywhere's AI features, but we have some limitations. We need to adopt rule-based automation, and there are still some use cases we cannot do. With AI, we can do some more use cases. We have done some POCs, but haven't done any projects where we integrated ChatGPT because we cannot put some of the things as a rule.
It's easy to integrate automation into workflows and APIs. We just need to know where to pass the parameters or the details. If you have that knowledge, it will be easy.
Automation Anywhere's stability could improve. It isn't completely stable, but it's getting better daily.
I have used Automation Anywhere for four years.
I rate Automation Anywhere seven out of 10 for stability.
I rate Automation Anywhere support nine out of 10. I have raised multiple tickets with Automation Anywhere, and they usually respond within hours.
Positive
I previously worked with AutoIQ and Blue Prism, but it was a while ago.
The deployment time depends on the process. If the processes don't have any dependencies, we just need to move the code to public and schedule it with the necessary configuration. The configuration is related to the process, not to automation anywhere. The processes require some maintenance after deployment. The number necessary to maintain them depends on the client.
I rate Automation Anywhere nine out of 10. It only requires scripting for complicated jobs, but non-technical users can handle simple processes or those that are moderately difficult.
I primarily used Automation Anywhere to streamline and automate standardized business processes. This included tasks such as claims handling, policy registration, and document processing from customers. Our focus was on creating efficient and consistent workflows for handling routine documentation flows.
We aimed to solve the challenges of a hands-off, lights-out approach by implementing Automation Anywhere. The goal was to automate processes like claims handling and document registration, minimizing manual intervention and ensuring a more efficient workflow.
Anywhere contributed to increased efficiency, reduced manual efforts, and notable time savings across various processes.
There is room for improvement in terms of costs and procurement considerations. Additionally, aspects like procurement conditions, technical connectivity, and global reach with Automation Anywhere could be enhanced as well. As part of procurement, these factors become crucial, especially in a global operating context where using the platform in various countries is a key consideration.
We started using Automation Anywhere in 2018.
I wasn't entirely satisfied with Automation Anywhere's support. Cultural differences between them and UiPath or DDI were noticeable, and understanding their company perspective was crucial. Despite this, I handled it professionally, and it was generally okay with no major issues. I would rate the support as an eight out of ten.
Positive
Before using Automation Anywhere, we initially explored three different automation solutions. One was widely mandated across the company and had better pricing. The second was used regionally, but the local teams struggled to adapt to robotics process automation.
When comparing Automation Anywhere specifically, the solutions were acceptable and useful, but pricing conditions and procurement leverage were areas that could be improved. Overall, the transition to Automation Anywhere enhanced our processes. The choice depended on factors like regulations and conditions. Automation Anywhere didn't have the ease of a global solution we experienced with another tool. We also used DDI locally, which was good in quality but needed transformation into a full RPA solution. Comparing Automation Anywhere with UiPath, UiPath was more global, scalable, and had better contract and pricing conditions.
Automation Anywhere requires limited maintenance, and at the time, three individuals were involved in maintenance and implementation. As the applications expanded, there was a need for a gradual increase in the team for ongoing support and enhancements.
Introducing Automation Anywhere to non-tech-savvy business users had its challenges. Some needed training to understand and develop their use cases with technical support, while others already grasped the requirements and could effectively communicate with developers. Managing this diverse group required a centralized approach. Training typically took one to three months, depending on individual skill sets, to bring non-technical employees up to speed on using Automation Anywhere.
We currently use standard RPA with Automation Anywhere, not incorporating Automation Co-Pilot. The challenge is identifying repetitive tasks suitable for RPA. We are exploring whether these functionalities are embedded in existing software or if direct engagement with RPA providers is necessary. The ongoing discussion revolves around the potential future integration of robotic solutions into software. For artificial intelligence, we distinguish between IoT, machine learning, and similar aspects, with development ongoing from both smaller players and major companies like Microsoft. The goal is to combine both robotic and AI solutions for comprehensive automation eventually.
Integration with other tools and applications with Automation Anywhere was smooth, especially for cloud-based applications. We did not encounter any significant difficulties, and the process was straightforward, meeting relevant requirements.
Automation Anywhere provided us with good automation at scale, and we did not encounter any problems with its ability to handle large-scale automation tasks.
Overall, I would rate Automation Anywhere as an eight out of ten.