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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

More improvements needed to make the new A2019 version stable

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
- Cloud version and the ability to access it anywhere on any system with the browser and bot agent.
- Super easy to understand for a newbie.
- Continuous improvements and new features.
- Easy installations
- Good documentations for all commands and features
- Community forum for users to help each other.
- good support from the AA team
What do you dislike about the product?
-Frequent bot agent disconnections and bot runtime issues with bot agents.
- Inability to describe detailed error of the issue caused because of the system or bot agent issue(not the code)
- Inability to wait dynamically to download IQbot output file. (needs to use API or create logic for dynamic wait)
- Standalone application of A2019 would have been better instead of using it in browser
- bot agent consumes lot of internet data
- bit irritating when it starts downloading dependencies before running the bot
- need more improvements towards stability
What problems is the product solving and how is that benefiting you?
Client used UI based portal to perform their daily tasks such as order processing, quotes and contracts generations, however the UI was getting frequently updated in couple of months as per client's requirement resulting jn failure where object capturing were used.
Hence the team implemented solution with AA Rest API command and decided to go with API instead of UI based automation. This resulted in lot of time saving during the execution and less errors.
Recommendations to others considering the product:
The easiest tool to implement the RPA solutions for the business processes


    Gaurav B.

Tool that just does wonders for your manual processes, nothing more!!

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Its platform independence, as it can automate right from web browser activities to Mainframe to citrix activities. I have used to automate use cases like user access automation, financial close task automations and smoke test automations.
What do you dislike about the product?
OCR can be developed to support extensive image based PDFs.
What problems is the product solving and how is that benefiting you?
Mainly involved with Citrix automations and web browser based automations. These are able to solve my 60% of my manual and redundant work.
Recommendations to others considering the product:
Look at your manual processes and especially the ones which do not require much decision making and follows a strict path of steps, those use cases are actually implementable using Automation Anywhere tool.


    Computer Software

Very Likely for RPA through AA

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
RPA is a continuous process & AA is for automating processes as a strategy for an organization.
What do you dislike about the product?
Market perceives the platform less robust for industrial automation in comparison to BluePrism
What problems is the product solving and how is that benefiting you?
Deployed for various processes in companies from Finance, Industry specific and HR processes


    Abdus s.

Save the time and resource

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
I have developed number of BOT for my Teams, It's helpful for us to save the time and resource.
What do you dislike about the product?
A2019 is cloud based Its is difficult to access BOT file from one system to another.
What problems is the product solving and how is that benefiting you?
I have worked in Telecom, HR and finance project. I have developed a BOT which is benefit for us to save time and resource.


    Broadcast Media

Very supportive team who helped meet a strict timeline driven POC

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Supportive Team. Collaborative and understands customer's expectations. Also suggested the customer regarding the different types of use cases which should be picked to show the tool's capabilities.
What do you dislike about the product?
The demo was a recorded session which the team somehow managed to show well. But a live use case demo would have impressed the customer and draw more attention.
What problems is the product solving and how is that benefiting you?
1. Multiple reports from different sources merged into a single concise report for Business users
2. Bulk Upload of records which drastically saves time if done manually
Recommendations to others considering the product:
very easy to code the workflow making implementation very simple.


    Indu V.

Explicable revolution

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
AA has the most user friendly interface to work with. Also th IQ bots feature is the best that I can find in AA
What do you dislike about the product?
Debugging is little difficult and in case of excel data one cannot see the data directly. This makes little difficult for the user while debugging
What problems is the product solving and how is that benefiting you?
Using AA, I am able to solve many business problems for many clients.
Recommendations to others considering the product:
Its an easy tool to build and manage.


    Ankur J.

Future of RPA

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use, engagement in terms of new upcoming features usage and depth of addressing problems is amazing.
What do you dislike about the product?
I don't think any at this point of time.
What problems is the product solving and how is that benefiting you?
Many business use cases related to operations, technology to help client speed up their processes which they would have never thought of earlier.


    Subhajit B.

Automation Anywhere is one of the first go-to destinations when it comes to RPA

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
A complete and detailed learning structure.
What do you dislike about the product?
Improvement is always welcome. More content and market relevant topics will be appreciated.
What problems is the product solving and how is that benefiting you?
There are so many process inn AMS projects which can be automated. I am working on Incident resolution analysis and report creation with help of RPA.


    Prince J.

Create bots hassle-free

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
It's very easy to automate tasks by creating bots. We don't need to hardcode the actions.
What do you dislike about the product?
Being a coder, GUI doing all the work doesn't feel good.
What problems is the product solving and how is that benefiting you?
A variety of porblems
Recommendations to others considering the product:
Try it


    Anshay J.

User Friendly and Process Oriented

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
I love the fact how user friendly the product is. The product is easy to understand and helps users with no technical knowledge to easily utilize it too.
What do you dislike about the product?
The product does not have good reach and trust with clients and it becomes difficult to convince clients to allow licensing of the same
What problems is the product solving and how is that benefiting you?
I have automated some daily email tasks that help to reduce manual efforts and redudancy on repetitive tasks