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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Amit T.

The Most efficient and Secure RPA Platform

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
--> The best thing about Automation Anywhere platform is that any Organization can automate its processes in no time with less human efforts.

--> The platform UI is user friendly and it doesn't require any programming language understanding. Also any non-technical person can start learn and build their first bot in just a couple of days of training from AA portal.

--> It offers a lot of products under one roof- Taskbots, Bot Insights, Metabots, IQBots, etc. Multiple departments like HR, FINANCE, SALES, OPERATIONS etc can use that tool.

--> It is a low maintenance platform as most of things are automatic. It saves a lot of human effort and time.

--> You can design your own bots for your business which can reduce your human efforts in connecting with your potential customers.

--> Most importantly with AA you don't have to worry about safety of our information as it has a top notch security.
What do you dislike about the product?
There are very few things like the expensive licence, and slow support. Also sometimes it doesn't supports the Google Chrome browser. Rest is good.
What problems is the product solving and how is that benefiting you?
--> I can easily automate my various tasks. With less human efforts.

--> I can integrate AI and ML with my bots.

--> I can use the single software for multiple use cases.

--> It is easy to use and doesn't require any other additional training.
Recommendations to others considering the product:
It is easy to use and it has a simple UI. Once you get started with it you will be a master of it in no time.


    dhirendra r.

AAW is an interesting field altogether and is a need of future.

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
I've not yet deployed it in practice, however being a technology service manager for my clients, I can use this knowledge to identify automation opportunities, propose AAW and bring value to my customers.
What do you dislike about the product?
Still getting into it, so as of now I do not see anything for dislike,
What problems is the product solving and how is that benefiting you?
Still getting into it, so as of now trying to look for opportunities.


    Darshan C.

Automate Business Operations with High Accuracy, Reliability and with Good ROI

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
1. Reliability
2. Quality
3. Quick Development
4. Easy Deployment Process
5. Scalability
6. Post Deployment Support
7. BOT Insight Tool
8. Discovery Analysis Part - It's like a GEM
What do you dislike about the product?
1. Feeling hard to automate DOS functionality
2. Missing Support of Open Source Languages like Ruby, Java
What problems is the product solving and how is that benefiting you?
Problem Solved with AA
1. Automated Business Solutions with Desktop-based and Web-based Automation
2. Redundant Operational Work
3. Governance and In-sight

Benefits Realized
1. Optimized Human-Resource Cost
2. Generating ROI
Recommendations to others considering the product:
I recommend definitely go with Automation Anywhere especially in a scenario where you want to automate any Business Process. It supports almost all kind of Automation area.


    Suraj S.

Currently the best tool in RPA Technology which also provides cloud feasibility

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Below are the things I liked the most in AA v11-

Easy Error handling & Varibale operations,
The Drag & Drop coding,
The add DLL feature in metabot is one of my favorite feature as its make automation more reliable,
The IQ BOT instance designer,
Huge Command library,
Control room APIs for scheduling and authentication


Below are the things I liked the most in A360-
Additional variable types and type casting,
No Client installation,
Cloud-based coding,
Python, Java inline scripting,
Adding DLL directly in bot,
What do you dislike about the product?
Error handling, runtime execution and variable operations was much user friendly in AA v11
There is no session creation command in excel operations, every time we have to create a session we have to open the excel file first.
Also the Control room features can be improved as it contains too many roles which results a bit of confusion to the end user.
In the A2019 too many variable types, Cant show number variable in message box.
What problems is the product solving and how is that benefiting you?
Developed bots for PO verifications and payments, Invoice checks, Telecommunication, Finance reconciliation process, Reporting process, Human resource processes and process related to Insurance and Finance.


    Kamal Kishor S.

Works great

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
AA RPA is a great product. We are using it in a banking environment to automate credit risk reporting to our BPM. The system works flawlessly.
What do you dislike about the product?
AA is not available for AIX / Linux platforms.
What problems is the product solving and how is that benefiting you?
Caution list for bank loans
Credit risk ratings


    Devendar P.

Ease your work and save time with AA RPA tool

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Mainly the features of A2019 are so good compared to the prior versions. It has all the components to build a robust automation solution to any manual task which is feasible for automation. Especially when processing the invoices via IQBot, the results are accurate.
What do you dislike about the product?
Not much drawbacks I observed except OCR and NLP APIs. IQ Bot also have some drawbacks in misclassifying the documents
What problems is the product solving and how is that benefiting you?
The main benefits are the ROI and the FTE saving. The problems are mainly the SAP tasks, Invoice processing. Along with those, some of the web based applications also I automated
Recommendations to others considering the product:
Its the best tool available in the market


    nishant m.

Increase power of smartness within you

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
let us to understand the process for which its meant for
What do you dislike about the product?
Enhance GUI more interactive & user friendly.
What problems is the product solving and how is that benefiting you?
Transactional data enhancement. Reduction & Reconciliation of the accounting entries.
Recommendations to others considering the product:
Enhance the GUI make more interactive process for accounting and reporting.


    Veera Satya Krishna U.

I would say scope of automation is high because of wide availability of packages

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Architecture of the application is very clean and easily understandable. It makes easy to start RPA journey without hassle
What do you dislike about the product?
A2019 has lot of issues which requires more attention to bring the stable version like 11.x
What problems is the product solving and how is that benefiting you?
IT Services, Visa Process (New, Cancellation, Renew), Payroll, Admin Process


    Raghu K.

Robotic Automation Solutions

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Being the Leader in the Robotics automation industry, it is well accepted by the large global customers. Automation anywhere's ability to come with upgraded products and innovative solutions at regular intervals makes the real difference to the customer experience. At the end of the day, it is no surprise that, the company being a leader in both offfice and industrial automation side.
What do you dislike about the product?
Reducing the set up costs and scalable reduction in pricing. Reducing the license fees based on Number of licenses or enterprise lilcensing solution will enable mass deployment of the RPA. If there are self help features by which deployment would be easier is most welcome. This would reduce the consulting costs which is the sizeable chunk as of now.
What problems is the product solving and how is that benefiting you?
Better customer experience and ability to resolve sensitive customer requirements timely and to their satisfaction. Customer expects quick deployment of the solutions so that, their hard pressing process challenges are addressed in a timely manner and they move ahead. Therefore, innovative solutions with flexibility for adoption are the key. Therefore, an application's ability to do plug and play features and it's ability to operate in multiple ERP environment is the need of the day. In addtion, data security features, working in secured environment and personal data security, reliability of the application to provide consistent results in an attended or non attended environment are all essential ingredients for a successful deployment and for better customer experience.
Recommendations to others considering the product:
Reliable application with Scalability and Global support


    Deepak N.

Automation Anywhere is a great company with good benefits and a secure, efficient quality platform.

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Automation Anywhere tool can automate ends to end business operations for companies and it ensures real-time analytics and reports. Since it automates complex business operations, human errors are reduced to a large extent and It ensures bank-grade security. Processes that have a high frequency of occurrence, as well as high-transaction volumes, are ideal candidates for RPA as the technology will greatly reduce (or, in most cases, eliminate) human error involved with manually processing the sheer volume. Reducing error also reduces risk.
What do you dislike about the product?
RPA does not do this. RPA cannot think or act for itself in the same way as AI. It does not replace these traditionally “human” capabilities.
What problems is the product solving and how is that benefiting you?
I'm working on web automation and excel ,OCR operations and the benefits I realized are as follows.
1.Increase Productivity. Most of the robots made from the RPA system are fully focused on specific tasks
2.Increase Efficiency.
3.Enhance Accuracy.
4.More efficient use of materials, better product quality, improved safety, shorter workweeks for labor, and reduced factory lead times.
5. It enables companies to better manage automation processes which, as a result, will help them manage overall work processes.
6.Allow machine learning modules to focus on the repetitive, time consuming tasks that are stealing focus from high value work.
7.RPA service providers help you develop these modules allow repetitive tasks to become reliable, automated functions that drastically increase overall productivity but also *decrease* the overall operational cost.
8. The adoption of RPA process is on the upswing due to its capability to deliver rapid ROI and increased control over operations
9.The RPA bots can mimic human interaction on the UI of an IT system like entering information into fields; make cursor jumps, push buttons, etc. The script of the robot includes conditions and rules to pretend actual user behavior. Businesses can develop the scripts with robot developers or record directly on the system with RPA technology.
10.Advanced RPA robots can integrate with AI by employing machine learning algorithms. Machine learning permits the robots to automatically absorb and enhance from experience. Therefore, the robot developers don’t need to do any scripts