Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
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AA - The key to efficiency booster in telecom contact centers!
What do you like best about the product?
the fact that the theory was backed up with real life scenarios helped in understanding of concepts. All the topics were well covered with real life scenarios. The quizzes at the the end were even more useful. They helped in embedding the concepts in the mind and helped me use them in my job.
the availability of user templates, the dashboards and recording features were helpful in the automation of a gambit of services we provide to our customers.
The customer is happy with the proceedings so far.
the availability of user templates, the dashboards and recording features were helpful in the automation of a gambit of services we provide to our customers.
The customer is happy with the proceedings so far.
What do you dislike about the product?
Nothing much. So much emphasis was given on theory but hardly few questions from theory. Also I will wan to see AA developed more in future so that it can cater the intricate business needs like image recognition ability, extracting inputs from images etc.
What problems is the product solving and how is that benefiting you?
The contact center where I work uses a lot of manual transactions. Also there are few intelligence level transactions. I am identifying automation scope and have automated some areas of billing, provision and Assurance.
AA is helping me in automate few intelligence level transactions as well.
We have a program running where we aim to automate 60% of our transactions in first year and 70% in second year.
Due to client confidential contract I cant give much details
AA is helping me in automate few intelligence level transactions as well.
We have a program running where we aim to automate 60% of our transactions in first year and 70% in second year.
Due to client confidential contract I cant give much details
Recommendations to others considering the product:
all the business working with contact centers with lots of manual transactions. AA will be a delight for efficiency boosters.
Apart from that my colleagues in BFSI sector have also endorsed the usage of this.
i am very confident that AA will solve most their issues.
Apart from that my colleagues in BFSI sector have also endorsed the usage of this.
i am very confident that AA will solve most their issues.
Make human more human with RPA
What do you like best about the product?
RPA helped us a lot to do our repeated task , especially on our HR and finance department. This helped us to make our 'human' become more human. The employee can be allocated to do something more things that need human intervention. For example, we use RPA to helps our HR team to create daily real-time report for our employee candidates. After the automation, all these task is helped with the RPA Automation Anywhere bots. So, our HR team can do any other task like do any interview with the selected candidates ( based on the report that had been sent by the bot.
What do you dislike about the product?
sometimes, it need to restart some Automation Anywhere services that make the bot did not work properly. which this may affects to the our daily RPA tasks
What problems is the product solving and how is that benefiting you?
The approval data (based on logic decision). After all the automated task, our daily manual basis job is run by scheduler. which we don't need to run the bots manually. Our employee doesn't need to do some manual process/job every hour and every day. This thing is automated with RPA Automation Anywhere. Our manual process (before RPA) might take 2 - 3 days SLA, and after the automated , we received all the report real time.
Recommendations to others considering the product:
There is some feature that Automation Anywhere had on Community Version that has not available on Automation Anywhere Enterprise. Some of them is like the Google Drive feature, which has a good thing if it available on Automation Anywhere Enterprise
Easy to use
What do you like best about the product?
We are using AA RPA for one of the client application and it is very simple to work
What do you dislike about the product?
Training for AA should be a bit in details
What problems is the product solving and how is that benefiting you?
Accessing client application from our organization network was a bit combusted process which made simpler using AA RPA
Recommendations to others considering the product:
I fully recomment Automation Anywhere. We Automated one of the Citrix application which was unable to identify with Automation tools like UFT
It is one of the best tool of automation
What do you like best about the product?
Less coding more automation, good to add in my team
What do you dislike about the product?
Need to be more user friendly and easily to attached with open sources tools
What problems is the product solving and how is that benefiting you?
Automating the our company urls and end to end process
AA - Automate your tasks effectively
What do you like best about the product?
Best aspect about Automation Anywhere is the capability and ease to interact with other applications which is lacking in other automation tools.
What do you dislike about the product?
I don't have any dislikes yet, at least to the use cases we are building till today.
What problems is the product solving and how is that benefiting you?
We are building an automated solution to differentiate signed and unsigned documents to classify them to different categories for a banking client. The Automation is highly promising and can process round the clock which reduced the turnaround time in application processing.
Automation Anywhere - Developers Complete RPA package
What do you like best about the product?
The User Interface and the wide variety of commands available at our disposal to work with. The ease with which the tool captures objects and its parameters is very useful and helps the user. Also, any newcomer can learn the tool on its own in a very short duration.
The scheduler and trigger are very useful in all kinds of scenario
The scheduler and trigger are very useful in all kinds of scenario
What do you dislike about the product?
1) No option the replace any command or words at once
2) There is less support for data types, and they should add more support to some generic and common data types
3) Can include more advanced OCR capability
2) There is less support for data types, and they should add more support to some generic and common data types
3) Can include more advanced OCR capability
What problems is the product solving and how is that benefiting you?
I have been solving problems related to Banking and telecommunication industry. These include huge reconciliation and validation process which takes a huge amount of efforts of the Business Team.
We have achieved faster execution times, efficiency, reduced errors and more importantly achieved FTE benefits in the range of 4-8 .
We have achieved faster execution times, efficiency, reduced errors and more importantly achieved FTE benefits in the range of 4-8 .
Be smart lets tune to Automation, unique way to make complex things in to simple.
What do you like best about the product?
The way convert unstructured data in to structure data using IQ Bots and working with metabots.
capturing the objects, extracting data from excel using excel commands, playing with variables, string operation to convert date formats and convert strings to lower cases and upper cases.
If/Else conditions most useful commands, by using metabots we automated SAP applications very efficiently.
IQ bots made our pdf process very easier by using IQ bots converted unstructured data in to structure data.
Object cloning is the one of the best command to capture the objects in web and window applications its helps a lot to find the object and automate our process.
commands which are available in the automation anywhere are very easy to understand and implement.
We can integrate scripts in Automation Anywhere.
Clients are happy with automation anywhere.
Automation Anywhere is the grate innovation tool to reduce the human errors and make sure the efficiency results.
capturing the objects, extracting data from excel using excel commands, playing with variables, string operation to convert date formats and convert strings to lower cases and upper cases.
If/Else conditions most useful commands, by using metabots we automated SAP applications very efficiently.
IQ bots made our pdf process very easier by using IQ bots converted unstructured data in to structure data.
Object cloning is the one of the best command to capture the objects in web and window applications its helps a lot to find the object and automate our process.
commands which are available in the automation anywhere are very easy to understand and implement.
We can integrate scripts in Automation Anywhere.
Clients are happy with automation anywhere.
Automation Anywhere is the grate innovation tool to reduce the human errors and make sure the efficiency results.
What do you dislike about the product?
I didn't find any issues in this tool, hade a great experience with this tool.
Automation Anywhere company keep updating improving this tool to become efficiency.
expecting more improvements and updates to get good results.
Automation Anywhere company keep updating improving this tool to become efficiency.
expecting more improvements and updates to get good results.
What problems is the product solving and how is that benefiting you?
Automated lot of manual processes to save human working hours. By using Automation Anywhere we solutions for financial department, logistic department, customer service and mobility department requirements.
For our client side they are spending more hours in manual process after automated their process we saved their manual hours and clients are very happy with this automation.
For our client side they are spending more hours in manual process after automated their process we saved their manual hours and clients are very happy with this automation.
Recommendations to others considering the product:
Grate app go and build your own bots...
RPA tool with Best Analytics Feature for Business
What do you like best about the product?
The tool was always great and tried their best so that our all work is completed within their activities but as the demand increases they also upgraded themselves with the time and come up with the new version which has almost all possible activities and keeps on updating. It also coming up with the AI capabilities like IQ bot in which you can train your model for complete set of documents.
Also they have best analytics features present in their dashboard like ROI Calculator in COE Dashboard and much more. Apart from all this, it also one of the best tool for web automation, its fast and very much stable. One of the new features Discovery BOT which helps you find your process for automation.
Also they have best analytics features present in their dashboard like ROI Calculator in COE Dashboard and much more. Apart from all this, it also one of the best tool for web automation, its fast and very much stable. One of the new features Discovery BOT which helps you find your process for automation.
What do you dislike about the product?
Yes, first of all V11 is good but i find it little bit messy to understand the code but now in v2019, its become easy to understand the code.
Yes they still need to improve their IQ bot more because even after trained 100+ documents, IQBOT is still finding difficulty in extracting the information for some fields.
One more thing i would like to add, why web based for 2019, it should be studio also. I mean both features should be there.
Yes they still need to improve their IQ bot more because even after trained 100+ documents, IQBOT is still finding difficulty in extracting the information for some fields.
One more thing i would like to add, why web based for 2019, it should be studio also. I mean both features should be there.
What problems is the product solving and how is that benefiting you?
Web Automation, Excel Automation, Terminal Automation, Citrix Automation, so you can guess that we are solving every other business scenario which is quite repetitive then we are solving it with this tool.
Talking about benefits yes we can run them unattended manner even after working hours of human, and easily monitor them using control room by their logs.
Talking about benefits yes we can run them unattended manner even after working hours of human, and easily monitor them using control room by their logs.
Recommendations to others considering the product:
Yes if you can go for it and even train your users on their academy portal which has already some good foundation courses. Even train your business users to analyze on their dashboard that how the bot is working , how's the progress of the bot and much more. It also very good tool for web automation and for the document processing like scanned documents invoices n all.
Accelirate Solution
What do you like best about the product?
UI, Commands and Integration of Dll, Python script etc.
What do you dislike about the product?
Automation Anywhere should come up with more to work on AI
What problems is the product solving and how is that benefiting you?
Being an developer created bots for Payroll process, BFSI process
Recommendations to others considering the product:
Its easy, reliable and solution centric product
Experience with task bot is really good but need to improve recognising hand written data in IQbot.
What do you like best about the product?
Helpful to automate data in PDF. Upside is to split pages.
What do you dislike about the product?
Least helpful is triggers. Downsides are NLP.
What problems is the product solving and how is that benefiting you?
Hand written data extraction.
Recommendations to others considering the product:
for process automation i will advice
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