We use Automation Anywhere to track the travel and locking of our devices.
We implemented Automation Anywhere because we needed a way to track our devices and ensure they were not going beyond their boundaries.
Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,687 reviews
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Automation Anywhere makes Automation easy
What do you like best about the product?
Due to Automation Anywhere's great scalability, businesses can automate procedures across several divisions and business functions as needed. The tool is more dependable because it is extremely user-friendly and has all the functions that are required.
What do you dislike about the product?
It can be difficult to automate operations with Automation Anywhere, particularly when there are several systems and applications involved. Because of its complexity, it may take longer to implement and calls for more experienced developers.
What problems is the product solving and how is that benefiting you?
Earlier it was very difficult to extract contents from invoces such as invoice number, date, vendor information, line items, and total amount.
With Automation Anywhere it is easy to extract Invoices which saves a lot of time and costs.
With Automation Anywhere it is easy to extract Invoices which saves a lot of time and costs.
Automation a boon to the society
What do you like best about the product?
I love how automation has reduced manual tasks and almost every tedious task can now be done with a click and now with the integration of AI and ML with automation we've come to a new age of automation
What do you dislike about the product?
It can be troublesome at times due to some tech limitations but with the innovations and industry shift to automation we all will overcome these limitations
What problems is the product solving and how is that benefiting you?
There's a lot it's helping out with, automated mails , web scrapping , document processing, and sap too
The next solution to all Operations activities
What do you like best about the product?
*Helpful in reducing workforce stress
*More quicker solution
*Eliminate the recurring cycle of work
*Helpful to establish no-code apps or procs for running a defined test
*More quicker solution
*Eliminate the recurring cycle of work
*Helpful to establish no-code apps or procs for running a defined test
What do you dislike about the product?
*Complex to build
* Hard to configure
* Too much time and testing required during building
* Hard to configure
* Too much time and testing required during building
What problems is the product solving and how is that benefiting you?
*Executing transactional commands in ledger with entering or write code
*Consoldating output files that are generated through external sources.
*Automating specific tasks through Power automate
*Consoldating output files that are generated through external sources.
*Automating specific tasks through Power automate
Automation Anywhere - RPA | Robotic Process Automation
What do you like best about the product?
This RPA makes tasks easier to process and proceed forward.
What do you dislike about the product?
There is nothing far more concerning in RPA but it takes skill and automation knowledge to develop a RPA
What problems is the product solving and how is that benefiting you?
This solves a automation problem to make tasks and processes easier.
Practical automation
What do you like best about the product?
The ease of being able to automate time-consuming and laborious process, without having to write code
What do you dislike about the product?
In some processes we need to create metabots to do the job because we are unable to do them using the tool
What problems is the product solving and how is that benefiting you?
a problem filling out data in a spreadsheet on a website, it was beneficial in giving me more time for other tasks
Easy for one with less coding knowledge
What do you like best about the product?
I like it because of it's drag and drop feature by using that easily automate anything name automation anywhere suits very much
What do you dislike about the product?
Ram consumption is too high and makes my laptop slow good to have a lighter version
What problems is the product solving and how is that benefiting you?
Solving a major problem of complete coding from scratch that's very helpful, able to design a bot just with basic coding skill
Zero touch Automation
What do you like best about the product?
I have been working as RPA for 5 years now and we have delivered numerous zero touch and error free automation to our customers.
What do you dislike about the product?
This reduces job opportunities to other employees
What problems is the product solving and how is that benefiting you?
L2 perspective all the restarts and user creation process, service desk related and all BAU activities
Helps save time, costs, and increases efficiency
What is our primary use case?
How has it helped my organization?
Before Automation Anywhere we were manually tracking our devices and now it is done automatically.
Automation Anywhere helps to save a full day. Automation Anywhere helps save costs by allowing remote work and not requiring a person to be at the machine.
What is most valuable?
The efficiency we get with Automation Anywhere is valuable.
What needs improvement?
The Automation Anywhere calibrating needs to be more user-friendly to avoid human error.
Non-technical people can not use Automation Anywhere.
For how long have I used the solution?
I have been using Automation Anywhere for one year.
What do I think about the stability of the solution?
The stability of Automation Anywhere depends on the environment it is used in. For example, in hot environments, there can be deviations.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was a little complex until we became familiar with the process.
The deployment took one week and required two people.
What's my experience with pricing, setup cost, and licensing?
Automation Anywhere is reasonably priced because it can sustain us for a long period.
What other advice do I have?
I would rate Automation Anywhere eight out of ten. The technology is improving every day.
With the right tools, it is easy to upgrade Automation Anywhere.
Maintenance is required for Automation Anywhere to ensure proper functionality daily. Two people for 20 minutes each day is enough to oversee the maintenance.
I recommend completing some courses and shadowing experienced Automation Anywhere users to gain hands-on experience with the automation process.
Which deployment model are you using for this solution?
Public Cloud
Is a complete solution, a user-friendly front end, and easy-to-integrate APIs
What is our primary use case?
We use Automation Anywhere to process data entry from our government website.
We implemented Automation Anywhere to reduce human effort and cut costs.
How has it helped my organization?
Automation Anywhere offers a complete solution, encompassing both development tools and a control room for managing automation.
Automation Anywhere's front end is designed to be user-friendly for non-technical individuals, while the back end remains under the management of IT.
Several of our projects incorporate generative AI, and while we are new to this field, it has proven beneficial thus far.
The integration of APIs in Automation Anywhere is easy and works well.
We integrated Automation Anywhere with some of the business applications which was straightforward.
Automation Anywhere has helped save time.
What needs improvement?
The license cost is high and needs improvement.
For how long have I used the solution?
I have been using Automation Anywhere for over two years.
What do I think about the stability of the solution?
Automation Anywhere is stable.
What do I think about the scalability of the solution?
Automation Anywhere is scalable.
How are customer service and support?
The technical support is good. The few times I called them they were able to promptly address my issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched from Automation Anywhere to Power Automate because of the price and more functionality with other Microsoft products.
We were not able to migrate from Automation Anywhere to Power Automate. We had to recreate everything from scratch.
I prefer Automation Anywhere to Power Automate because it offers a more comprehensive set of features, performs reliably, and provides deeper insights.
What's my experience with pricing, setup cost, and licensing?
The licensing cost for Automation Anywhere is high.
What other advice do I have?
I rate Automation Anywhere nine out of ten.
While Automation Anywhere offers training and community versions for learning and experimentation, it is not user-friendly for non-technical users.
No maintenance is required.
Which deployment model are you using for this solution?
Public Cloud
It saves us time by replicating manual processes so our users can focus on other areas and perform meaningful work
What is our primary use case?
I use Automation Anywhere for SAP, email, Excel, and web automation. We first try to understand the process and check whether it can be automated. Some processes require human intelligence and a human touch. If it's a completely goal-based process, you can consider it as a potential use case. After that, we conduct a complete analysis, based on which we set up the modules and proceed to development.
How has it helped my organization?
Automation Anywhere helps us save time by replicating manual processes so our users can focus on other areas and perform meaningful work. It helps us automate repetitive tasks. We started with version 11. After that, they upgraded to 2019, and now there is Automation 360. Clients were frustrated with version 11, but 360 has a lot of good features. When 360 came out, the clients needed to spend money on the migration because they had to do some testing.
It has saved the clients time. I would say reduces the time spent on these processes by about 30 percent. I can't say how much they save because I'm a developer and not involved in the business side of things. I don't even know what the license costs.
In one of our client's use cases, the user needed to log in at 6 a.m. because there is a trigger in Salesforce that happens around 9 a.m. Before 9, they have to do all the manipulations and place the files into a particular location. She had to start early in the morning to get all this work done. Now, with Automation Anywhere the bot handles all of this. Her job is so much easier.
What is most valuable?
I like Automation Anywhere's document automation. It can distill or scan documents and convert the information into a structured format. The solution doesn't require much of a technical background. I'm from a mechanical engineering background and don't have any prior experience with coding. I only know the basics of SQL. Even a business user who is willing to put in some hard work can learn and do some small things. The learning curve depends on the complexity of what you're trying to do. For me, one month was enough to understand the solution.
We have begun exploring Automation Anywhere's AI features, but we have some limitations. We need to adopt rule-based automation, and there are still some use cases we cannot do. With AI, we can do some more use cases. We have done some POCs, but haven't done any projects where we integrated ChatGPT because we cannot put some of the things as a rule.
It's easy to integrate automation into workflows and APIs. We just need to know where to pass the parameters or the details. If you have that knowledge, it will be easy.
What needs improvement?
Automation Anywhere's stability could improve. It isn't completely stable, but it's getting better daily.
For how long have I used the solution?
I have used Automation Anywhere for four years.
What do I think about the stability of the solution?
I rate Automation Anywhere seven out of 10 for stability.
How are customer service and support?
I rate Automation Anywhere support nine out of 10. I have raised multiple tickets with Automation Anywhere, and they usually respond within hours.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously worked with AutoIQ and Blue Prism, but it was a while ago.
How was the initial setup?
The deployment time depends on the process. If the processes don't have any dependencies, we just need to move the code to public and schedule it with the necessary configuration. The configuration is related to the process, not to automation anywhere. The processes require some maintenance after deployment. The number necessary to maintain them depends on the client.
What other advice do I have?
I rate Automation Anywhere nine out of 10. It only requires scripting for complicated jobs, but non-technical users can handle simple processes or those that are moderately difficult.
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