Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,702 reviews
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State of the Art RPA Tool
What do you like best about the product?
The best thing, I like about Automation Anywhere is web based control room. Interactive web based control room makes quick and easy monitoring of the bots.
We can also have a insights in the control room. We can also create users on role based.
We can also have a insights in the control room. We can also create users on role based.
What do you dislike about the product?
AI integration I mean the IQ bots usage taking much time. Need to increase the efficiency of the same.
Support ticket is taking quite more time as we expected.
Support ticket is taking quite more time as we expected.
What problems is the product solving and how is that benefiting you?
We are working for an Large client where we are automating the business problems( which is taking much more time and also reducing the ROI.)
We automated those problems where 85% of the time saved. Which gradually increased our clients return on investment. Before automating we did the same work for 6000 items in 25+days, Now we are able to complete the load by 5 to 7days max.
We automated those problems where 85% of the time saved. Which gradually increased our clients return on investment. Before automating we did the same work for 6000 items in 25+days, Now we are able to complete the load by 5 to 7days max.
Recommendations to others considering the product:
I would like to recommend Automation Anywhere for all, for beginners it will be easy to understand as the automation anywhere architecture is easy to understand and implement. They are provide certifications which make us to deeply understand the product.
Automaiton Anywhere
What do you like best about the product?
it's difficult to choose there are multiple things like custom packages, AARI, interactive forms.
What do you dislike about the product?
I would like to mention bot Scheduling and bot prioritization need to be more flexible.
What problems is the product solving and how is that benefiting you?
We automated multiple SAP process and transactions
The best tool for Automation
What do you like best about the product?
Team collaboration is seamless and the ability to record the workflow is useful in automation. Also, the ability to schedule the deployment is useful while managing multiple executions.
What do you dislike about the product?
Nothing to dislike and the support team is helpful when you face any difficulty.
What problems is the product solving and how is that benefiting you?
We have used AA-RPA to automate the process where we deliver the responses to customers when they need answers for the requests they place.
Automation Anywhere- RPA-Review
What do you like best about the product?
The ability to perform custom automation and collaboration with everyone in team is what i like most. And we check the performance of the bots which we have created and analyze them with dashboards.
What do you dislike about the product?
The industry in general has to reduce the cost.
What problems is the product solving and how is that benefiting you?
We have used automation to make it easier to create compelling reports for our sales and marketing efforts and have automated the process to scan the pricing of our competitor.
My experience with Automation Anywhere RPA
What do you like best about the product?
The best thing about automation anywhere RPA is the ability that allows users to code custom automations, being an admin we can schedule the bot deployment for your feasibility and added security benefits with industry standards.
What do you dislike about the product?
The pricing need some changes rest the product is good.
What problems is the product solving and how is that benefiting you?
We have automated our process of invoice creation and delivery to our customers, the automation directly updates the accounting records and delivers the invoices from the email accounts specified. This has helped us to reduce costs and efficient utilization of human resources.
Great RPA tool to work with, easy to use drag and drop Functionality
What do you like best about the product?
Is of usage and available availability of documentations for support, AA is easy to use which can be used to develop automation by a non technical user as well
What do you dislike about the product?
Availability of Free training materials and courses like the ones provided by other automation tools.
Other RPA tools/vendors offer vast repository of free self paced online training materials and courses. for example Uipath. Anyone can register and learn the tool capability and usage for free.
Other RPA tools/vendors offer vast repository of free self paced online training materials and courses. for example Uipath. Anyone can register and learn the tool capability and usage for free.
What problems is the product solving and how is that benefiting you?
Automation in HR hiring process. The process involved automation of various steps involved in the HR hiring process for E2E - H2R. The documents received by a candidate are available on web portal which needs to be downloaded and uploaded in the internal Salesforce portal based on the candidate id. This also requires storing of documents in iManage application for further review. The process also involved sending of reminders to the HR POC to process the application based on SLAs and also to send a detailed report of which candidate documentation is complete, pending or delayed inorder to take further actions
Recommendations to others considering the product:
Ease of use and recording functionality which can be used for automation development even by a non technical user. These days organizations are moving into a structure where every person would be enabled to build their own micro bots or other bots for their day today operation.
So its very important that a non technical user also understands the tool and is able to develop bots with ease.
So its very important that a non technical user also understands the tool and is able to develop bots with ease.
Automation Anywhere product review and feedback
What do you like best about the product?
AA is an easy to understand and learn. Anybody can adapt effectively and start the automation and they do offer part of preparing materials from their page. The individuals who truly should be a piece of automation regardless of whether they have any programming information or with fundamental information in programming can play learn it easily. Additionally, all the interaction sets are addressed in a straightforward cycle streams. Also, at whatever point you need to have a somewhat extraordinary activity in a similar framework you can simply clone the set and alter it. You don't have to re-make the set from scratch.
What do you dislike about the product?
In our solution, we are using IQBOt feature and it is utilized to capture the information from OCR. Notwithstanding, this is extremely difficult and more often than not we need to refresh/train the BOT in any event, for some little changes. Likewise, In bot sending there ought to be a marker showing the status and version of the bots that are used previously and it would be extremely useful in the event that we could return back to previous versions.
What problems is the product solving and how is that benefiting you?
We had developed a bot to identify the ageing invoice based on ageing algorithm and send it across to collection team to expedite the payment collection. On a specific day of the week bot used to download ageing invoice data from our ERP and identify the once having prolonged delay (based on logic fed to bot). Bot then used to circulate those invoices to respective collection agents to expedite the collection. This has saved numerous efforts of collection agents and saved an efforts to the tune of 2 FTEs per region. Also, it has significantly affected the past due % metric by reducing it to 8-9 % from previous 14 % (before automation), resulting into freeing up the capital to the tune of $ 80 MN
AA use case and product review
What do you like best about the product?
love the component of having the option to record keystrokes to make the automation code and afterward go in and adjust the code to cause Automation Anywhere to do precisely what I need. What's more, I likewise adored the possibility of the cloud application presence. It has encouraged us a great deal in movement just as support
What do you dislike about the product?
More code altering tools for developers could be added. The troubleshooting abilities and highlights of the Automation arrangements could be upgraded to make it simpler for designers to distinguish, approve and fabricate code. Additionally, IQ bots don't have heaps of choices as far as usefulness and off the shelf features are concerned.
What problems is the product solving and how is that benefiting you?
for one of our FMCG client, we had created bots to download remittance advices and claims and deduction (Dispute cases) supporting documents from distributors' portal in Order to Cash E2E process . Bot used to download the documents, rename them as per the customer's naming convention and upload them on an SAP to crate dispute case. Average time to settle the dispute case before automation was 89 days and after automating a part of the process, the average settlement time came down to 61 days because unavailability of supporting document was the huge bottleneck in the process
Amazing product
What do you like best about the product?
It's extremely powerful and very simple to learn the product and getting your hands dirty.
What do you dislike about the product?
The installation process can get a little tricky. Sometimes you will have to redo everything again.
What problems is the product solving and how is that benefiting you?
We have a lot of documents to be scanned and extract data from them. We use AA to automate this process.
RPA - A New way of Automation
What do you like best about the product?
The prototype of the tool and insights and the detailed information it gives about the deployed bot makes the environment an user friendly to work.
What do you dislike about the product?
The vital part of RPA in AA is that its not being used quite a lot in majority of the known locations.
What problems is the product solving and how is that benefiting you?
The problems basically solved are business request queries and some basic troubleshooting work in AA environment.
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