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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Automation Anywhere - Its all about Automation

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Below are some of the key highlights that I like the most in AA:
- Metabots, Dlls
- AA, used as integration
- Excel automation
- Connecting Databases
- Easy connectivity using WebServices
- Bot Insight
- Bot Store
- Error Handling
- latest features in AA 2019
- Easy monitoring and performing deployment, security using Control Room
- Requires less or No coding
- Easy to learn
- Nice courses on AA university
What do you dislike about the product?
Sometimes it is difficult to find the solution, if you are stuck in using Automation Anywhere to automate different applications.
Sometimes, AA client crashes, while cloning the screens.
What problems is the product solving and how is that benefiting you?
I have developed various Bots to resolve customer problems. Below is the brief description of some of the use Cases:
- Used AA as an integration between Salesforce and SAP. This included interacting Salesforce using Get/Post API, deletion of existing Purchase data, creation of new purchase records and data extraction from SAP.
- Used AA to interact with ServiceNow based on the real time data provided by the users
- Used AA to extract data from the Website and email the customers based on the business scenarios
- Analysed data using Bot Insight
Recommendations to others considering the product:
Its a great Automation tool. It can be used for Integration and Automation of tasks. Its University offers good training courses as well.
Overall, it is a great experience for me !!


    Financial Services

Automation Anywhere is Fast & Easy

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
The Learn & developping is Fast and easy
What do you dislike about the product?
the interface is not friendly and the code must become hard to understand
What problems is the product solving and how is that benefiting you?
i developed POCs for data migrations, data extraction, transformation and load, business process
Recommendations to others considering the product:
the learning curve is low, its so easy


    Computer Software

Automation Anywhere A2019 Reviews

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
1. Automation Anywhere is capable to automate the process of all the domains like- HR, Marketing, Medical, Finance etc.
2. It is giving benefits to organization by saving time and money.
3. IQ Bot is able to automate the semi-structure/unstructured data. By this RPA proceed towards Cognitive Automation.
4. This tool is easy to learn and a person with less coding knowledge is also able to develop automated task.
5. New updates are cloud base.
What do you dislike about the product?
There are some bugs in A2019. But Vendor is giving great support to solve all of them and new versions are coming with less issues.
What problems is the product solving and how is that benefiting you?
I have automated 2 use cases using Automation Anywhere latest version A2019. In these use cases I have used below functionality -IQ Bot full life cycle
-Excel operations
-Database operations
-File/Folder commands
-Loops
-image recognition commands
Recommendations to others considering the product:
Keep learning new updates via AA University.


    Sreeram M.

Easy to use platform that keeps adding features!

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
We are treated with new and friendly features almost every few months! AA is the first in the industry to launch an integrated document AI layer like IQ Bot. AA launched Microsoft Bots last month. And already this month AA has come up with Discovery Bot. The sheer pace at which path-breaking features are added is impressive. Another aspect is the Bot Store, which is quite evolved, and has a much wider industry coverage than the competition. The 'starter pack' is also a quite easy-on-the-pocket attraction to new customers.
What do you dislike about the product?
There is a dependency on the control room to execute just about anything. In other words, almost nothing can be run without authenticating with the control room. This becomes a limitation in secured environments with no internet access. Further, as a developer, one misses output variables as a standard feature; one has to necessarily log the output to a file and pick from there. Also, the training modules could be better designed.
What problems is the product solving and how is that benefiting you?
The power of the AA platform is best harnessed by applying it on not-so-structured applications. Functions like document reading, writing to legacy applications, and complex testing scenarios, have been our use cases.
Recommendations to others considering the product:
Do not look for ROI or cost saving through replacement of humans as the only benefit accruing from RPA implementation. Accuracy and mistake-proofing is a much more powerful use case as compared to merely eking out efficiencies. Also, be prepared for a slightly more involved support engagement (read higher cost) as compared to traditional software projects.


    NUNNA V.

Very Good

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Gaining the knowledge for the beginner is very good
What do you dislike about the product?
Slow Videos
Repeating some basic concepts
What problems is the product solving and how is that benefiting you?
I am a beginner, but i learned the topics for AA, tried on my project applications and seems to good.
Recommendations to others considering the product:
RPA Tool
well supported for all applications
Fast and Quality


    Banking

Operations Costs

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
If you want to reduce your operations costs and reduce the manual errors and dependencies, the AA is the best RPA tool, it has all the features that will allow you to fulfill your business needs.

Highly recommended and very user friendly to use.
What do you dislike about the product?
Nothing that I could list down, the tool has nothing
What problems is the product solving and how is that benefiting you?
We are trying to reduce the operations costs on the credit card department and we are automating some manual tasks like printing the Welcome Kit and other checks automatically.

The cost of operations have reduced
The manual dependencies have reduced as well
Recommendations to others considering the product:
if you want RPA to increase your business and the efficiency of your workforce, go for AA


    Automotive

Automation is so user friendly with Automation Anywhere.

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is so user-friendly. I have used other RPA tools but none could match with Automation Anywhere.
It is developer-oriented.
In A2019 we can connect to the same account using different credentials which is a very good feature according to me.
Before-after functionality in string operation command is very helpful.
OCR engines supported by Automation Anywhere are very accurate and helpful when it comes to extracting data from scanned invoices and images.
What do you dislike about the product?
A2019 is slightly disappointing because it cannot match to the user-friendliness of version 11.x. I understand that its a new version and Automation Anywhere are working hard to improve it.
Automation Anywhere needs to upgrade its Excel commands especially in areas like adding a new column in excel and deletion of Excel Sheets.
Setup for the Automation Anywhere control room is a little bit complex
In a2019 there is not pattern-based web recording yet.
Preprocessing and downloading dependencies takes a lot of time.
The bot agent used to get frequently disconnected from my device.
What problems is the product solving and how is that benefiting you?
Invoice processing is so easy with automation anywhere. I have solved many cases related to Ui automation, Data entry, etc. However, I have used Excel automation the most I feel like I am getting better at it every day.
Recommendations to others considering the product:
The best RPA tool to start your career with I have had a great learning experience and i have learnt a lot and will continue learning. Happy automation. GO BE GREAT.


    Aldo V.

Automation Anywhere: one of the best solution for RPA

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
The suite provided by Automation Anywhere: they provide a tool for RPA, a tool for tracking activities and an OCR tool. It's a 360 degrees Process Digital Transformation solution.
Compared to other solution it seems to be the most enterprise oriented solution.
Also Gartner and Forrester say that automation anywhere is one of the best solution on the market
What do you dislike about the product?
Sometimes new features are not tested very well before the release and there are several bugs. However, Automation Anywhere releases several bug fixing versions during a year.
What problems is the product solving and how is that benefiting you?
We are able to automate serveral processes very quickly without the need of the IT department. The cost of automate a single process is much more cheaper than create a custom software. Furthermore, it allow us to integrate old software (like ibm3270 terminal emulator) wirh web application (this is very common in Banking environment).
Recommendations to others considering the product:
I think that currently Automation Anywhere is the best solution for RPA. There are some weakness but I think that in the future versions they'll be fixed.
The best thing is the Bank-grade security and the control room that allow to control anything from a single portal.
A couple of moths ago they released the new A2019 version that is full web so no more client need to be installed.
IQ Bot (the OCR tool of Automation Anywhere) is very useful because it can be used by people with low it skills since there is no code necessity to train the ocr.


    Nikhil K.

Automation on the Cloud

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Best feature would be the vision of Automation Anywhere to move the development and deployment over the cloud. Automation Anywhere planned with A2019 as a product, keeping in mind that automation on the cloud is the next step for the ease of implementation of automation in the various organizations and various departments. AARI is the new feature which is definitely taking automation to next level.
What do you dislike about the product?
THe product release with few missing features
What problems is the product solving and how is that benefiting you?
We are solving problems for our customers who have their most of ERP and CRM activities over the cloud and which are highly repetitive in nature with the mundane nature . They have realized tons of benefits along with the quicker ROI when we speak about the bot insight.
Recommendations to others considering the product:
With the given product A2019, Automation Anywhere is moving in the right direction. Ease of implmenetation, development, hosting capabilities over the cloud and on-premise along with the flavour of IQ bot to process the dark data is a way ahead in procurement, finance, sales, accounting, data entry, digital document processing and any other area for the scope of automation with A2019 Automation Anywhere.

The feature of Automation Anywhere are highly likely and compliant in terms of data security and IT autdits perspective.

The enterprise level security along with high avaialability and disaster receovery is quite an important add on. HADR

In terms of attended automation, Automation Anywhere is highly likely unlike the competitors llike UiPath, BluePrism.

The IQ bot which combines AI and ML in RPA is the perfect automation for the documents processign and dark and unstructured data.


    Information Technology and Services

Review Automation Anywhere

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
easy to learn and easy to develop .any one who has basic knowledge of programming can develop .The latest control room update is very interesting after queues which can pick next available machine to run next record which will help you for time efficiency .There is automatic feature which can give error description and take error screen shot when we enable which is very interesting and helpful to develop the code.
What do you dislike about the product?
Cost of the license is little more when compared to other tools.and the trail version is just for 30 days but also not included all the features which are available in full edition.It would be great if there is a chance of creating and accessing metabot and IQBOT as well for trail version for better understanding and learning for beginners.the usage of METABOT is unknown for the beginners as we are not having access
What problems is the product solving and how is that benefiting you?
we have automated excel operation to do filters and extracting or copying data from one excel to another excel .Automating PDF's to highlight keywords or extract words from PDF.exporting different kinds of files from web portals and automating those files accordingly.automating Web portal by using object cloning and webrecorder.SAP automation has done by DLL in METABOT
Recommendations to others considering the product:
As automation anywhere is easy to learn and easy to automate or develop.any one who has basic knowledge of programming language or flow diagrams can easily develop the code to automate according to their need.