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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

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4-star reviews ( Show all reviews )

    Pharmaceuticals

Automation Anywhere can take manual processes out of daily routines

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere has simple to complex bots to meet your needs. From a non-IT background, I can create simple bots that will help eliminate unnecessary work and free up time for more important tasks or projects. A great tool for process improvements!
What do you dislike about the product?
More complex bots will need a IT team to handle which could slow down creation, testing and use. Also means a dedicated team has to be assembled to support business needs.
What problems is the product solving and how is that benefiting you?
We are taking many manual forms and converting them to Bots. Benefits are ease of use, standardization, removal of human error in keypunching information. Data integrity improvement.


    Akshath R.

Automation Anywhere - Amazing and Excellent RPA Tool in the market.

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
I have been using Automation Anywhere tool from past 2 years. I have also tested other tools in market but I can say automation anywhere is the best among them. The user interface is simple and easy to use, even though you don't have any past experience you can learn how to use this product and make full use of it's potential within a week. Automation Anywhere has it's own online University from where you can find hundreds of tutorials in multiple languages which provides details on how installation and how to use different commands in Automation Anywhere tool. If you have any roadblocks or questions during installation or while using the product you have AA peoples community, where you can raise your queries and other expert users of the product will answer your queries. It provides both Attended and Unattended mode of automation. It has more than 500+ commands using which you can automate almost every windows and desktop applications. You can complete the development of automating your process in short time since it is developer friendly tool, hence it will definitely increase the productivity.
What do you dislike about the product?
I don't have much dislikes in this product. In version 11.3 and previous version you can create limited types of variables like value, array and list. There should have been different data types like, Integer, String, Date, Boolean and data table etc. But we can see all these datatypes in the latest release A2019. Also, when you loop through a list variable, it automatically get reinitialized when it enters another loop inside the current loop, this is the only minor bug which I have noticed.
What problems is the product solving and how is that benefiting you?
Using Automation Anywhere you can automate basic tasks such as data entry and very complex tasks like invoice processing, automation on SAP, complex excel operations etc. The benefit is it will save lot of time and human efforts, reduces the human errors in the process, which will finally increase the productivity.
Recommendations to others considering the product:
I would recommend Automation Anywhere for automating your business processes. Even though it is a simple task like data entry or complex tasks which involves interaction with multiple softwares, this product will do the magic. Great Support and highly productive tool.


    Marcos A.

A very powerful tool for automation

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Clear interface, clever commands and a excellent tutorial page. The number of videos and materials are truly excellent. The web interface are very ease to use, and also the number of updates and support make AA a tool who explain itself.
I love the three views of the edit bosk section.
What do you dislike about the product?
Some delays and speed issues lanching bots.
I've some problems with the PDF to TXT conversor, after converting an adobe file of a bill to a text, I need to iterate over the txt and attaching every line of it (and the various items detailed) and AA don't have dynamic variables o something like that to solve my issue. In other hand, i've the IQ bots but the process seems too mechanic for this solution.
Also, i have some very slow lauching of some bots. Sometimes, the execution of one bot of 30+ lines takes a lot in the "processing" stage.
Please, keep in mind some tool for exporting the flow view in png or jpg format, is very clever but it's reaaly a nightmare when i need to show it to my coworkers.
What problems is the product solving and how is that benefiting you?
We automate the billing entry in SAP, accesing to the bills received in a mail account and later, make some signature validation and converting that bills in a csv file and entering it to SAP.
We also use AA to automate the process of entering the details of the taxes charged by tax agency of our country (AFIP, here in Argentina) in a massive way.
Recommendations to others considering the product:
In our country, Argentina, AA offers a fast support and tutorials and video in our languague. This make AA the best in the automation sector.


    Mohd K.

Automation Anywhere - The leader of Robotics Process Automation

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Scalability and resiliency of the Bots. I also enjoyed the training experience from AutomationUniversity. The lecturers were very well defined and structured.
If I have to write the best thing which I liked in AA then it's the logging part. It's really easy to make logs and also the analytics part.
What do you dislike about the product?
Licensing structure. I don't know why standalone licenses are not available. Why do I need to purchase AA control room license even if I am going for attended bot runner license. Team AA should try to work on structuring the licensing thing.
What problems is the product solving and how is that benefiting you?
Automated various business processes to help the organisations achieving better ROI year over year.
Recommendations to others considering the product:
you should go for it, they are the leaders in RPA industry


    Insurance

Intelligent Automation

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Ease of creating of Bots across multiple different applications like SAP, Oracle, Salesforce etc., both on On-premise and Cloud applications
What do you dislike about the product?
- RPA Application (BOT's) and IQBot offered as integrated tool set
_ RPA Cloud pricing needs to have distinct advantage over On-premise
- IQBot is expensive or comparable in price with other peers like OpenText
What problems is the product solving and how is that benefiting you?
- Automate mundane and repeatable tasks
- Error free data entry
Recommendations to others considering the product:
Good tool, low code and Business user friendly. Security and Bot Analytics are some of the key features


    Financial Services

General Experience

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Helps get started for legacy companies es. banks
What do you dislike about the product?
Basic, need to do a lot of tweaks. Initial cost and set up
What problems is the product solving and how is that benefiting you?
Getting started in long AI journey plus automation
Recommendations to others considering the product:
Overall experience and goal toward long term ML and AI


    Pravin P.

Automate anything you want with AA

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
We implemented in our organization and we mostly like -
1. A Developer and User-friendly product.
2. Automation Anywhere has its own university where you can learn the complete tool and can for Advance and master certifications.
3. Easy setup and Installation. Support is very fast.
4. Seamless transition from Excel, VBA, HTML, DB to Automation Anywhere for powerful automation
5. Introduce the Automation Anywhere with AI which is added advantage.
6. The best part is the Low Code and requires Low skill needs. You don't have to experts.
What do you dislike about the product?
Below are a couple of things which observe and faced during the Automation anywhere implementation with our Projects.
1. The price is something which can be worked on as well because I feel the licence cost is a little high.
2. Error handing- there we are facing a little bit glitch while creating multiple tasks for the same project.
3. Need to improve on Mainframe Applications & MS office Features. Efficacy against Visual Basic Application Codes (MS Excel), web scrapping in Visual basic macros is near to or exceed efficiency against RPA (bots), Terminal Emulator IBM I Series.
4. The java forms interaction is a bit painful and slower if compared with API/ web automation.
5. I didn't found integration with office O365. Might they release is in next addition.
6. They need can improve UI in terms of developer standpoint, for example, variable manager section is the major pain area in the tool as it doesn't allow multiple variables to either be deleted or copied and pasted in the different bot at the same. The developers have to copy-paste one variable at a time or delete it one by one.
What problems is the product solving and how is that benefiting you?
The processes that can be mapped and improved for time and cost savings.
Automated the daily reports through AA.
Used in testing the applications.
Recommendations to others considering the product:
Automation Anywhere is capable of integrating multiple kinds of application in a single window, Automation Anywhere is very easy to create a step by step approach for any kind of business automation.


    Information Technology and Services

Top 2 RPA tool

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use is undoubtedly the best feature of Automation Anywhere. Despite not having an interface as friendly as its UiPath competitor, Automation Anywhere still has a very low learning curve for beginners and intermediaries on the platform. It is possible to do almost any type of automation just using the tool's features, from sending an email to reading multiple PDF files. The tool also has an active community in the forums, where it is possible to find metabots to perform a little more elaborate actions where it would be more complicated to do just with the available features. The courses offered by the platform itself solidify the learning base of those who are starting to use the platform or in the RPA itself.
What do you dislike about the product?
Speaking for me, the biggest negative point I find in the tool is the automation in the office package, specifically Excel. In the rival, Excel automation is extremely efficient and can be done with the program in the background, in Automation Anywhere, I find automation a little slower and cannot be done in the background.
What problems is the product solving and how is that benefiting you?
When I worked with Automation Anywhere, I was able to develop a solution for a large Brazilian telecommunications company. The developed solution made the automated control of the peripheral equipment stock, sending an e-mail to the management whenever a collaborator needed equipment.
Recommendations to others considering the product:
Automation Anywhere, as a market leader, is great for anyone looking to get started in RPA. Most companies look for professionals trained in Automation Anywhere. If your company has a partnership with the platform, it is possible to take the certification tests for free up to a certain period.


    Paul M.

Excellent adaptability with technological environments.

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
I am fascinated by object cloning, as it attaches to any website, making it easier for me to work with data.
What do you dislike about the product?
Confusing steps must be taken to obtain rows or columns from an Excel file.
What problems is the product solving and how is that benefiting you?
Interact with applications like SAP to perform process automation in the accounting area
Recommendations to others considering the product:
It is a powerful tool


    Ricardo R. R.

Using RPA since 2018 and this is an exciting journey

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
The tool offer practical funcions for the developer. The pre loaded comands cover most portion of the actions needed.
What do you dislike about the product?
The default OCR feature does not recognize the texts as desired.
The inability of running alone. Once it depends on interaction of other system screens if you leave the BOT running there are many chances to see the automation stopped in the begining of the next working day. It could have some AI feature to solve this.
You need a least 3 people as staff to keep it running with some tranquility.
You need high level sponsorship to deploy business processes to be automatized.
We miss native commands with the popular Google Chrome browser and it forces us to work with the Internet Explorer!
What problems is the product solving and how is that benefiting you?
We got 2 BOTs running in production at our mid size company. There are 2 people working on it: the developer and the operator.
Considering the small size of the tech team we produced good RPA automation to reduce about 3 employees and some manual and repetitive tasks.
We got automation in the following processes: Billing; HR; Procurement; Logistics and 4.0 Industry.
There are many other processes to be automated in the pipeline. You need to consider good time to map processes as a consultant and development labor.
Recommendations to others considering the product:
When you got high availability of your systems and also high control of change management this is the time to get in. Otherwise you automation will stop due unpredictable events and you will need your developer debugging every day.