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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Shrippad M.

Innovations and usability of the tool is an edge over other RPA tools.

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere has a robust architecture which allows a 3 Tier setup with a HA / DR till the BOT developed Level. The integration of 3 party API's is a cake walk and the integration of IQ BOT with RPA v 11.3.X and A 2019 gets our edge to deliver services to our existing and new customers.
IQ BOT component along with A 2019 version reinforces our ongoing faith in the RPA tool
What do you dislike about the product?
The releases are announced but the tools are made available with a delay which puts us in a soup when interacting with clients on the new features and the tools released.

Example : Discovery tool being launched and the release is not available yet for use.
What problems is the product solving and how is that benefiting you?
We have resolved Agreement validation issues faced by Audit's , procurement and banking team with a BOT developed which validates clauses of the executive document with master agreement and avoid tampered documents being accepted

HR recruitment has been eased out with a BOT built on Recruitment portal which searches the profile as per the requirement , identifies the right candidate, grabs key details of the recruit and sends an email to the recruit for the next round of interview

BOTH BOTS ARE DEVELOPED AND ARE MADE AVAILABLE IN BOT STORE.
Recommendations to others considering the product:
- Please follow Pre Requisites { hardware and software } when installing AA software
- IQ BOT should be used when extracting documents instead of using PDF extraction via AA tool
- Always contribute back to the community by adding BOTS in BOT Store.


    Kevin G.

Automation Anywhere is what it takes to level up

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
AA technology is like no other RPA solution. Automation Anywhere is the whole solution for getting rid of repetitive tasks of any kind.

What I like the most is the availability of information AA provides about their product. The RPA solution works as advertised and if not, their support is always there to figure it out whatever is happening.

There will be no regrets when using AA!
What do you dislike about the product?
I do not like the fact that AA has no offices in my country, Ecuador. I wish they had at least one.
What problems is the product solving and how is that benefiting you?
Repetitive tasks done by people using Excel.
Recommendations to others considering the product:
Think outside of the box.


    Accounting

Student training

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
The student training modules were easy to follow along and learn from in a concise and efficient mannee
What do you dislike about the product?
The modules were difficult to login to at first, but I think that was more an account issue and less a program issue
What problems is the product solving and how is that benefiting you?
Solving the issue of large data sets and repeatable processes taking up too much time


    Ajay P.

Automation Anywhere for Finance

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is a great tool to implement in any organization without much hassle. Its a lightweight in order to implement on the top of the any architecture. It helps automate most applications which are out there and being used by most corporate. In finance I am using Oracle, SAP BO, Excel, Excel Addins, SAP GUI, Java applications, other web applications. It is easier to understand and implement in short timeline. It gives maximum benefits in short time to show results.
What do you dislike about the product?
Although it has easier implementation tag attached to AA, it is highly cumbersome when it comes to troubleshoot or fix any issue. It has many unreliable things, bugs that are generally not seen in most corporate applications. Even though it is highly used, the responses to errors and issues raised are not resolved with optimum solution, either the answer is "wait for the next release" or "reinstall the applciation". The tool is sometimes too unfriendly when it comes to development. I feel it could have adaptable GUI, specially Metabots development in v11 onwards. It really has fixed layout which is so irritating at somepoint in the rush hour. Some bugs that are random which even AA is not able to identify. Some features are not customizable.
What problems is the product solving and how is that benefiting you?
Finance Plannings and analysis, and finance modelling.
Recommendations to others considering the product:
Automation anywhere is a great choice in order to start their RPA journey. It is easier to understand so it helps speed up automation. Large organization can get maximum benefit out of it. Sometimes consultancy may also help such EY who are giant in this field with RPA with AA


    Priyanka K.

AA for FP&A

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
AA is great tool for the quick automation. It is easy to use and easier to learn. They have integrations to almost all major corporate applications specially those which are being used in Finances.
Their best feature so far is Metabot and object cloning. It ease down the efforts to put into the automation.
What do you dislike about the product?
It is not developer friendly. The application while testing is slower. Debug mode is even more slower and with limitation that we can enable debugging task wise only. We can not debug subtask if values are passed from parent task as you have to run parent task and debuggin is enabled in subtask. This needs to be improved with other GUI related contents for the developer. Make it more developer friendly
What problems is the product solving and how is that benefiting you?
Finance Planning and Analytics. Used to create reports.
Recommendations to others considering the product:
It's a user friendly tool to develop bots effectively. It has various features to use. Automation can done quickly with ease in automation anywhere.


    Telecommunications

Easy to use and cheap

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
The activities are segmented correctly and many competitive things can be done as in many other platforms, for example, object cloning is the activity that I like the most, because in a simple way I can identify elements on the screen of my computer.
What do you dislike about the product?
Maybe for some companies in my country the price is a bit high, we are a country that is not so big and has capacity, but many companies not having a good transfer of information do not have much confidence in the software. It can be a disadvantage. One of the disadvantages is that having a process that has many nested decisions, the program does not have much growth facility, if I have many validations then making changes is a bit complex, if you had a flow chart to keep track of the activities It could be a more accessible product for such processes, we have had to use other tools to solve this problem, and we have not asked for Automation Anywhere licenses.
What problems is the product solving and how is that benefiting you?
Optimizing banking solutions in my country, attention to requests. Customers really like the security provided by the Control Room, it is quite robust in terms of security and access to online attributes and variables. Another very common use is to use triggers to initialize the processes, it is a very good added value that they have this on their platform, there are processes that by business rules it is necessary that you are listening to the requests of the users, for example placing a file in folders that are necessary for users, then the robot is aware of that trigger and downloads everything it needs to run correctly.
Recommendations to others considering the product:
I recommend using Automation Anywhere for its flexibility and ease of use


    Harsh Kumar S.

Experience

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
Less coding , Time consuming , Essay Implementation
What do you dislike about the product?
When complete the coding and run bot then some time run and same bot (without changes) run show error .
What problems is the product solving and how is that benefiting you?
Save my time


    Chandra Sekhar S.

RPA Automate Made Easy with Automation Anywhere

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
AA is single best application for all our current and future RPA needs. Automation anywhere studio is very effective and user friendly. The object cloning command is powerful enough to be compatible with any kind of applications easily. Meta bots are really an added advantage while dealing with applications whose DLLs are available. New updated futures like OCR, ML and AI are very helpful for cognitive and Hyper automatons. The option to store our credentials for various application in the credential vault is best , In a way, we do not need to remember and enter the credentials again and again for authentication purpose and more secured. The new course contents were very interesting, All the classes are well planned and presented in a pleasant visual way and also provides an easy understanding. Free AA certification is best is class.
What do you dislike about the product?
Even for simple BOT reporting features need to be paid for automation anywhere analytics.
What problems is the product solving and how is that benefiting you?
We use AA on daily bases to develop and monitor lot of business process automation. This tool easy to use and does not require complicated coding experience. It has better scalability of bots and enhanced performance, also reliable and faster development of process.
Recommendations to others considering the product:
Use the AA cloud for easy implementation of RPA COE in your company with in less time. Current AA Bot library and training modules will help administrations and development team to fasten the deployment process. With existing add-ons, decreasing development time will increasing the ROI.


    Mauricio C.

My personal review about automation AnyWhere

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
What I like most are the bot dashboards, since it allows you to see in a simple and complete way the result of the executions.
The creation of roles and profiles are better compared to previous versions.

The agility in the execution of the processes is very good, the assistants can work 7x24 without stopping supporting in a very important way the areas that have implemented this technology.

IQ Bot is a very powerful and intelligent tool capable of extracting the information from a PDF, this greatly facilitates the processes of the operational areas saving a lot of manual work and preventing people from making mistakes,

IQ Bot is a very powerful and intelligent tool capable of extracting the information from a PDF, this greatly facilitates the processes of the operative areas, saving a lot of manual work and preventing people from making mistakes. In this way the investment of the tool will be reflected in productivity, the intelligence with which he works is something really amazing, few tools offer them as Automation AnyWhere
What do you dislike about the product?
We currently have a Database mirroring from production to Cpntingencia, when a change from production environment to contingency is made there is no option or application that makes the changes to the Ignite_Cluster table record so that it takes the information from the node of contingency application, it is necessary to make the change manually
What problems is the product solving and how is that benefiting you?
Work is currently being done on the installation of the contingency environment.

My application server has 2 network cards, one is the lan network and the second is a Backup network, The application is trying to use the Backup network and this should not happen
Recommendations to others considering the product:
Autoamtion AnyWhere can make the life of the employee easier, since it is capable of performing those repetitive tasks that take a lot of time, giving the opportunity to learn new things.


Support all the operational areas of the companies by improving their response time to their customers.


The application is easy to administer, the execution of the Bots is simple and the installation of the application does not require to be an expert in the product.


    Automotive

Make life simpler and automated

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
There are various things I like about AA are as follows:
1.It is easy to use and understand, hence easy to code.No technical knowledge required to code basic logic reasoning is enough to code in AA.Hence easy for end users in long run.
2.Always top in market in bringing new updates and meeting all the challenging requirements with changing time.
3.Its support is excellent in terms of all the tool currently available in the market , no other tool has such excellency in managing support issues for the tool.
4.Community portal and training portal is another advantage which keeps us connected worldwide and let us grow and expand our knowledge.
5.New features of A2019 , getting everything on cloud and bringing options like to insert python etc is great.Also providing developer the flexibility of coding or using flow chart to code is also key benefits , that makes easy to understand the process.
6.Bot Store is also beneficial in saving our time and money and using reusable assets.
What do you dislike about the product?
The things I don;t like about AA are:

1.They do not have latest documents uploaded on portal like , if one requires uploaded for best practices of coding , you need to contact their support team .Its not readily available
2.If you are not partner customer of AA, reaching out to support people is really difficult in order to understand community edition issues etc.
3.AA should focus more on testing before releasing new product as generally new product released in market is not very stable and it takes some small deployment and bug fixes before ready to be used by customer
What problems is the product solving and how is that benefiting you?
I have used AA in various industries aviation , insurance, banking, sap applications etc.
There are various benefits like
1. Its easy integration with other applications like excel, word, pdfs ,web portals, window application, outlook etc.
2.Easy to maintain and upgradation as per the change in application,takes less time and effort .Hence cost saving.
3.It has 3 modes to manage speed , is very efficient in terms of managing and meeting SLA's like using Queues.
4.Readable and provides look and feel by various dashboard to understand issues , efficiency and bots performance.
Recommendations to others considering the product:
Its a good tool and easy to use.Everyone must give it a try!