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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jaime José H.

Automation Anywhere has improved the way My company works

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
Creating bots and Optimize workflows By using Automation Anywhere. I'm an Automation Anywhere Administrator and form my position I've been the oportunity to know more about the architecture of AAE, I think is a strong tool that allows to the customers to deploy very interesting solitions by using really smart bots Creating bots and Optimize workflows By using Automation Anywhere. I'm an Automation Anywhere Administrator and form my position I've been the oportunity to know more about the architecture of AAE, I think is a strong tool that allows to the customers to deploy very interesting solutions by using really smart bots.
What do you dislike about the product?
In Version 11.3.3.1 we have found several bugs and we had to stop the installation of our test enviroment for a couple of days, this due to a bug related to Automation Anywhere Services and the use o more than one node. Actually we work with two nodes and it has been hard to manage, Fortunately, Automation Anywhere has an amazing Supporting team, they allways ask our requirement kindly
What problems is the product solving and how is that benefiting you?
We have solved problems related to the many mistakes that one person make in front of a repetitive procces. Automation Anywhere has adecuated tools to ensure a non-mistake work and that is awesome for my company. We are really motivated with this solution and we expect to migrate into a new version as soon as possible
Recommendations to others considering the product:
You must give a chance to Automation Anywhere. It is an amazing solution and I'm completely sure that it will find something that you're doing cycling (By using Automation Discovery for example) and it will remove that pain


    Financial Services

Easy to use... I love this product!!!

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
Drag and drop option and predefined templates makes using automation anywhere a piece of cake. Automation Anywhere client software makes it really easy to select and order commands making it very user friendly and reduces cycle time to create a script.
What do you dislike about the product?
1. I was disappointed with Automation Anywher's limited capabilities when working with Excel. They seriously need to upgrade their Excel commands such as; Add Column in excel, Delete Excel Sheets.
2. Automation Anywhere A11.x client does not have remote access capability. 3. Setup for the Automation Anywhere tool is little bit complex.
What problems is the product solving and how is that benefiting you?
We were able to create fully automated processes for our client reducing the need for human interaction
Recommendations to others considering the product:
Can be a little complicated to setup but very easy to use. the templates were very useful as well. I was disappointed with the limitations and lack of compatibility with our ORC tool but the templates and drag and drop make using the software easy to use.


    Pharmaceuticals

Very impressed with IQBot

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
IQBot that detects and extracts the fields as the OcE part the most challenging part.
What do you dislike about the product?
Prices are a bit highly so it needs to be reviewed
What problems is the product solving and how is that benefiting you?
Reading vendors invoices with different formats.
Recommendations to others considering the product:
I do recommend it since it’s a web-based tool plus that OCR is better than any other tool.


    Information Services

Amazing experience

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
The educational videos are well done and focused on our fast learning.
What do you dislike about the product?
Nothing at all really, maybe some test are a little difficult.
What problems is the product solving and how is that benefiting you?
I have resolved doubts regarding the type of commands I should use in each situation which has helped me to be more efficient in my work team.


    Guillermo B.

speed

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
The AA tool is very useful for reducing repetitive processes as well as improving work in a workplace environment.
What do you dislike about the product?
There is a specific command that needs to be improved, that command is object cloning. The way to trigger the robot is a bit complex, it should be easier for the end user.
What problems is the product solving and how is that benefiting you?
The way it has impacted is reflected in a significant increase in work.
Recommendations to others considering the product:
Automation Anywhere is a tool capable of covering different areas of a company, from small to medium-sized businesses. You can take different approaches for the various areas. It is very compatible for integration with other technologies. The developed robots can achieve great stability, depending on the type of development you implement. The integration it handles with Excel is excellent, as you can manipulate any type of operation within Excel. The Windows operating system responds very well to each command managed by the tool. Nowadays, we find ourselves in a very demanding work environment with many repetitive processes, which can be simplified with this tool to be more efficient in each of the processes. This will be reflected in gains, not so much monetary but in time for the user. The final product is very effective as it is not necessary for the user to have extensive knowledge in development or software technology. To trigger a BOT is very easy to do thanks to its CR system, and finally, it has the great advantage of analyzing information for different purposes.


    Praveen C.

Limitless and Simplified RPA

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
Easy to develop bots and very easy to run bots manually or scheduled.
Administrator Console is easy to use and easy to understand.
Security and Roles based features are well crafted considering multiple scenarios.
Bots assignments and scheduling is something i really liked.
What do you dislike about the product?
A2019 compatibility and migration is a pain as of today. hope to see an easy transition and upgrade process.
Bots Status visibility and user connectivity would have added more value.
Citizen Bot Developer concept is amazing in A2019 but many features from 11.3 are missing and development scope in A2019 is limited compared to 11.3 version.
Bot runner wizard or status bar at the right bottom of the screen is troubling sometime by blocking the Browser or Application vision to user and also shows the object and action status in screenshots sometime when we want to present to our own customers. So, if there is an option to disable this popup status window that will help our process.
We were not able to safeguard the downloaded BOTS from Runner machine. This is a concern for my company and we own the BOT Framework and design which is a proprietary property of my company. Need to find a way to safeguard and secure my bot files developed (*.atmx files)
More 3rd party intefrations will help to improve security of the solutions. (Example: 2FA for Admin Console)
What problems is the product solving and how is that benefiting you?
Developed Automation Bots for Application Deployments and Configurations.
Reduced Human tasks and Time to market for enterprise applications from Days to Hours.
Recommendations to others considering the product:
Automation Anywhere is the most simple RPA tool where users require least skill sets of Bots development.


    Juan L.

AA is the best manner of automatized process right now. The experience is great.

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
The bots, and the analysis of information, this help to take decisions. The Log is a part that gives a lot of value to the client. Reusable Bots is very good.
What do you dislike about the product?
I don't think there are any parts that are useless, I think everything can be used depending on the needs of the client and the operation
What problems is the product solving and how is that benefiting you?
I am still in the process of integrating AA into customer processes
Recommendations to others considering the product:
It´s the future !!


    NITHISH M.

Motivation in Digitalizing

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
The tool and it's commands workflow concept attracted me to most and I like and love to work on this tool compare to others 24/7.
What do you dislike about the product?
I expect more excel commands and more combinations in IF / Loop commands.
What problems is the product solving and how is that benefiting you?
I worked for all the HR, Financial and Health domains. It's helpful to them in saving time and money. And also in getting results ready sooner than manual works.


    Mohan A.

Magical Tool to Automate your business processes and your day to day online and offline works.

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is the first tool of my RPA journey. I love it a lot. It is user friendly and innovative. You can almost automate all the processes easily. The interface is very easy to understand and to work on it. The commands are very much useful for all types of Automation like Web Automation, Excel Automation, Email Automation, PDF etc. The recorders are very helpful. The Meta Bot is a great option and always help you to build logic for the complex processes. It is easy to create logic in it as per your requirement. With AA, I am working for my project and has automated many processes. Also I use it for my personal day to day work. It is fun to use it and play with the different scenarios.
The IQ bot concept is exceptional. A cognitive platform with machine learning helps you a lot. Recently I have worked on it and became a fan of it. It gives you output like a pro for almost all types of document (PDFs and Images).
The Control Room is very simple and easy to understand and work on it. The functionalities are very much helpful.
What do you dislike about the product?
1. The data scrapping from the web can be improved for structured and unstructured data.
2. Excel Automation, SAP Automation need more functionality.
3. Need more scope for using Excel as a DB.
4. Hopefully they are coming with A2019 with all new features which will overcome all issues.
What problems is the product solving and how is that benefiting you?
1. The daily repetitive processes are solved easily.
2. Data entry processes are being automated easily.
3. The web automation is very helpful to automate many processes.
4. We have automated many internal processes for our organization and it is working very well.

It has given great benefits in terms of man power, time consuming, maintaining processes, maintenance of daily activities, resolving daily tickets and reducing effort in all the organizational processes. Overall it give a great ROI.


    Arun R.

Automation at ease

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
Anyone can do automation. Though working in the Telecom industry for the past 12+ years without any coding background, but still was able to learn and develop BOTs quickly. It is like a free flow algorithm in English asking BOT to action on our directions.
What do you dislike about the product?
Improve OCR capability, where to automate handwritten or non-editable windows like using a thin client. Collaborate more on AI & ML capability within AA, which will help to enhance intelligent automation.
What problems is the product solving and how is that benefiting you?
It helped to automate the process, which can run 24/7 as Telecom process is 24/7, BOT is helping people not to stay out of business hours
Recommendations to others considering the product:
It is very easy to use, doesn't require prior programming skills