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Reviews from AWS customer

14 AWS reviews

External reviews

5,685 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Oleksandr L.

Excellent platform for automation

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
1. Easy in learning and use
2. Broad functionality
3. Support
4. All in one platform
What do you dislike about the product?
The functionalities of debugger could be better. Also APIs with 3rd party data analytics tools such tableau could be added
What problems is the product solving and how is that benefiting you?
A lot of manual processes were automated. It saved about 3 business units
Recommendations to others considering the product:
yes


    Shree Krishna A.

Very Well Balanced RPA tool

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
Easy interface, Good cluster of commands
What do you dislike about the product?
Control room is confusing from 11.0 onwards
What problems is the product solving and how is that benefiting you?
Ticketing applications, SAP, Successfactors Hiring, Modification etc.
We have saved around 20000 Man hours by automating around 30 use cases which is very huge. we still have plenty in pipeline
Recommendations to others considering the product:
Its a very well balanced RPA tool. I have worked on other RPA tools . some have good coding support and some has good UI. AA is one of a Kind which offers both.


    Education Management

RPA is a game changer

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
Robotics Process Automation seems to be something that will really change how our company operates and will help us find efficiencies that were not possible before.
What do you dislike about the product?
So far nothing. I haven't been working with them long enough to find any issues so far.
What problems is the product solving and how is that benefiting you?
We are trying to automate tasks across every major corporate function.


    Information Technology and Services

You didn’t know you needed it until you tried it

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
The ability to quickly automate repetitive tasks.
What do you dislike about the product?
The training can feel pretty slow at times.
What problems is the product solving and how is that benefiting you?
Any relative office tasks


    Suraj Kumar V.

Very Good

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
1. I like the software. It is easy to code a process to automate.
2. The best part is the support that one can get from Automation Anywhere experts when needed.
3. with this, we are also able to automate few processes where some part of logical thinking is needed.
4. control room is very simple to use with the ease of scheduling and workflows.
5. the build in email feature in both control room and client. It sends email automatically when a scheduled bot completes withthe status.
What do you dislike about the product?
Credential Vault is not 100% secure. There's a possibility of misusing passwords. To make it more robust, a filed in credential vault which is masked to store password should not be able to enter in any other filed (like username or other text fields on a website) other than password.
What problems is the product solving and how is that benefiting you?
We are using the AA to automate Inventory management related processes and sourcing processes where PO's are automatically cut to the vendors, revisions are made automatically when needed, lot of data related reports are automated. We have managed to save a lot of man hours in a year with the implementation of AA.
Recommendations to others considering the product:
if you are looking for saving man hours with improved efficiency and quality, I would recommend switching to AA. We have implemented this at Sears holdings India PVT LTD and was able to automate not only simple processes, but also few complicated processes which requires few logical thinking.


    Ajay S.

new baby in house. Trying to automate things.

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
The UI is fantastic, the screen scraping feature is wonderful to have. This should help to deal complex use cases and imitate humans
What do you dislike about the product?
yet to explore most of it. The dislikes would evolve once we explore more of the projects.
What problems is the product solving and how is that benefiting you?
trying to automate most of the processes that are repetitive.


    Financial Services

AA is very simple to implement and achieves great results

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
I liked how simple it was to learn and implement AA, and also loved the performance and stability of the bots.
What do you dislike about the product?
Would like to see more excel feature functionality included such as data tables.
What problems is the product solving and how is that benefiting you?
It solves many of the repetitive tasks in the business freeing up time to focus on other areas.


    Human Resources

Very useful product depending on your needs

  • February 20, 2019
  • Review provided by G2

What do you like best about the product?
Easy and straightforward to use. Training should be required as it was very helpful to better understand the product.
What do you dislike about the product?
Having to change the specifics of my screen size was a bit annoying.
What problems is the product solving and how is that benefiting you?
This product is useful for very repetitive and mindless functions that need to be automated. So far I have not personally addressed any business problems but I will begin working on projects and use cases soon. The benefits are time saving and accuracy improving.
Recommendations to others considering the product:
If you have large processes that are very simple but take a long time, you should definitely look in to this product. It can help you tremendously.


    Insurance

Quick to 80%, long road to 100%

  • February 20, 2019
  • Review provided by G2

What do you like best about the product?
You can get new automation stood up in a QA/best case solution (80% of the way) quickly and easily. The UI makes it easy to create and trouble shoot automation. Analytics and reporting are built in.
What do you dislike about the product?
The layout of the commands can be confusing. Some mathematical functions can be difficult, especially when involving dates and often leads to the utilization of Excel spreadsheets within the automation to write numbers and formulas to get the output instead of completing the formula in variables. Scheduling capabilities are lacking as a lot of our needs focus on completing processes on a given workday of the month (i.e. the 5th workday of the month or the last workday of the month).
What problems is the product solving and how is that benefiting you?
We are automating a lot of data manipulation and entry in ERP systems for out finance department. A lot of data is exported from the system, manipulated, and then imported back into the system. Automation allows for us to complete these tasks more efficiently and more accurately, allowing our employees to focus on critical and cerebral tasks.
Recommendations to others considering the product:
Business process automation is a long road for any company to undertake. Automation Anywhere helps make the implementation easy and is a great tool for providing fast ROI, but long term success depends on dedication and buy-in beyond the desire for quick wins.


    Insurance

Automation Anywhere RPA Review

  • February 20, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use workbench. Security and Central Management of bots through Control Room. Overall stability of bots exceeded expectations, and in addition to expected efficiency gains error reduction has been added benefit.
What do you dislike about the product?
Frequent patch releases, sense that company is growing too quickly and releases are rushed without adequate regression testing. This is getting worse.
What problems is the product solving and how is that benefiting you?
Looking for expense reduction either by reduction in head count, or re-training associates to do more rewarding work. We have achieved ROI the equivalent of 5 FTEs in just a year and a half with a staff of 3. While the only replacements we've done is offshore staff, others in the organization have been re-trained and our doing more rewarding work as bots have taken hold of structured input data entry tasks.