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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ashok Kumar S.

User friendly - Easy Support and Maintenance - Quick Setup

  • March 04, 2020
  • Review provided by G2

What do you like best about the product?
User friendly User Interface and Error handling
What do you dislike about the product?
Unknown errors throwing different exceptions instead of the exact error
What problems is the product solving and how is that benefiting you?
Process should be finished with in 24 hrs SLA, It was delayed before some reason,After automation our bot will be available for 24/7.


    Banking

Automation Anywhere - A gamechanger in RPA arena

  • March 04, 2020
  • Review provided by G2

What do you like best about the product?
1. Ease of Coding
2. Robust error handling
3. Metabot and IQ bot features
What do you dislike about the product?
1. Time to market is comparatively high
2. IQ Bot lacks capability to capture unstructured data accurately
What problems is the product solving and how is that benefiting you?
I have automated several complex business processes spanning across different verticals using Automation Anywhere. Benefits include significant less time taken by the bot to complete the processes, revenue generation, cost reduction.


    Akanksha C.

Automation anywhere

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Excel commands, loop commands , object cloning and error handling
What do you dislike about the product?
Unable to capture and less flexible for screen capture
What problems is the product solving and how is that benefiting you?
How to manage basically internal delays
Recommendations to others considering the product:
Well use of error handling and other commands


    Insurance

Complete Automation

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
This is a wonderful automation tool for beginners. I never used any automation tool, just started my automation journey with this, having list of commands to easily access the tool features for example window actions, mouse click and automate excel. It's a scalable, secure RPA tool. It's a summation of cognitive automation, robotic process automation and work force automation. It's free trial addition is also available for trail. It's a complete automation tool which is feel very useful for all the industry to fulfill their requirement. its feature like logging, scheduling task, using filters, debugging task and most important adding triggers are very useful. Adding triggers is very useful for all the industry now days to revert mails by reading automatically . Most of the industry still deploy a workforce for reading customer emails and revert them individually. Debugging task is also I found wonderful as it ease the issue analysis and resolution. I will definitely try to explore more to enhance my knowledge on automation, which is current a hot skill in the IT industry.
What do you dislike about the product?
As a techie I am always interested to understand a tool at code level, I feel developer option for more customization but not very easily understandable.
What problems is the product solving and how is that benefiting you?
Used Looing an right now exploring adding triggers for auto revert of mails for group insurance users.
Recommendations to others considering the product:
Yes definitely, I will share my review to my friend and ask to check at least.


    Atchaya P.

The great tool for RPA

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
The tool is very useful for robotic process automation and user friendly too
What do you dislike about the product?
The tool is user friendly but it is helpful if they improve the user interface further.
What problems is the product solving and how is that benefiting you?
Currently, I have been doing the training and it will try to utilize it in future
Recommendations to others considering the product:
It is the best tool for RPA and I recommendeveryone to use it.


    Sagnik K B.

Logic building at its best

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
The logic and the interactions with 3rd party applications provides the scalability and flexibility of the software.
What do you dislike about the product?
There should be detailed and descriptive materials available for a layman to learn AA from scratch and build his/her own bot. The quality of materials and references provided only provide an overview of basic operations and techniques.
What problems is the product solving and how is that benefiting you?
We are addressing Healthcare Processes with above average complexity and trying to automate the same using task bots. Benefits range from 20% to 55% improvement over cycle times and hence FTEs released is calculated.
Recommendations to others considering the product:
Always look at singular tasks in a certain process and then look at the opportunity for automation. Rest assured, AA will give you the results you want.


    Pravin J.

Automation Anywhere Personal Review

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
I have been using couple of Robotic process automation tools but I found Automation Anywhere is little bit ahead of other tools.
The Graphical User Interface of Automation Anywhere is very eye pleasant.
Technical aspects are also very good.
Basically automation anywhere is developed for the people who doesn't have much idea about programming.There is one feature known as "hotkey" which we can use to run a particular task frequently.Processing speed of Automation Anywhere is very fast compared to other Automation Tools.To perform any action on Unstructured Data or any Document then Automation Anywhere has Iq Bot functionality.
Automation Anywhere automate any process within very less time.The recording feature of Automation Anywhere is very unique.
To Automate any repeatative process by using Automation Anywhere is very easy as it needs very minimum amount of human intervention.
If we speak about the end result then Automation Anywhere gives far more stable results than any other Automation tools.Scheduling a task using Automation Anywhere is very easy.Automation Anywhere has unique functionality to develop a code.
What do you dislike about the product?
There are lots of Automation Tools around the market and there isn't any single tool which is perfect or rather with no areas of improvement.
This is same regarding Automation Anywhere tool. I can't same that I dislike it but rather I will call it as areas of improvement.
There are certain areas in which Automation Anywhere should look into it to improve them.Like it should include the feature GoTo line command which will identify whether the Database Connection is terminated ot not.
What problems is the product solving and how is that benefiting you?
There was one process which we need to automate, but the process which we need to automate was very complex one. After trying to automate using various other Automation tools we finally ended up using Automation Anywhere and the task seemed very easy one.

In terms of Problem Solving I can say Yes, Automation Anywhere has helped us in many ways.
Automation Anywhere allowed us to Automate the various processes which were repeatative.
Automation Anywhere works fantastic with MS-Excel
Automation of any Web Application is very easy using Automation Anywhere.
Use of Object Cloning options gives us to extract Various Object Properties.
Recommendations to others considering the product:
I have been using couple of Robotic Process Automation Tools from past one year and couple of my friends using them since last 4 to 5 years, After getting understanding of various Robotic Process Automation Tools I came to know that Automation Anywhere is best Automation tool among all.
The Graphical User Interface of Automation Anywhere is far more eye pleasing than other Automation Tools.
automation anywhere is most secure, easy and robust Automation Tool
While speaking about ease of use this tool beats all other Automation Tools in big margin.
One can learn and use Automation Anywhere very easily.
There are lots of learning material available regarding Automation Anywhere.


    Oil & Energy

Overall experience is good for automation anywhere enterprise tool.

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
1. Simple configurable commands to start with tool
2. Multiple activity can be configure in single command like "Begin Error"
3. Easy to manage task files.
4. Uploading the task file in control room and dependent files
5. Run & Schedule task from control room
6. See progress online.
7. Support external scripts like javascript, vb script.
8. Terminal service is also a appreciable commands for main frame application.
9. Credential vault feature
What do you dislike about the product?
1. We are unable to start or stop taking snapshot in "Begin Error" using a configuration file, this feature require for compliance purpose.
2. Unable to debug the code while calling new task file from a task file.
3. if multiple task file open and we scrolling down a task file in editor then on the scrolling will also move for other task file on same line (if no of lines available otherwise last line)
4. To run the task file form control room we need to put static path to call a task file, unable to make this path dynamic as per configuration.
What problems is the product solving and how is that benefiting you?
We are able to deliver good project to our customer by automation anywhere in terms of revenue.

We have changed our approach logically where automation anywhere command not support as per expectation
Recommendations to others considering the product:
I highly recommend automation anywhere product as its does not require much experience development, simple pseudo code or logical person can work on this tool.

It's quick start to automate any process.


    Financial Services

Democratization of automation

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
The most important factor is to save time, the most expensive resource that exists.
What do you dislike about the product?
Cost for small businesses. There is no package for small businesses.
What problems is the product solving and how is that benefiting you?
Repetitive tasks have been replaced by automated processes, favoring the use of the time generated with activities of greater added value.
Recommendations to others considering the product:
We recommend However, we need additional tools to fix the bugs that the tool presents. In addition, in Brazil the offer is not democratized. Small and medium-sized companies are unable to access it at cost and the logistical support provided by the representatives does not cover the entire territorial extension.


    ruino g.

Automation Anywhere RPA Ruler

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Automation anywhere is one of the leading tool in RPA industry and mostly used tool for RPA in small and large organisations. It is easy to use and vast features help teams to automate the task/business processes easily and save manual efforts. It has IQbots/metabots features which help us to use AI /DLLs methodology to even go more deeper with our automations. There are even options to integrate the scripts and run with automation anywhere.
What do you dislike about the product?
Couple of features which needs to fixed after the upgrade to V11 .
What problems is the product solving and how is that benefiting you?
We are using automation anywhere to automate tasks which ground level representatives perform to submit various requests to web portals either to increase the sales or return process. We are saving in terms of efforts and ROI is very good for the deployed bots.
Recommendations to others considering the product:
Yes I would recommend the this tool to other organisations.