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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dhanvantari J.

Awesomeness Tool

  • June 01, 2021
  • Review provided by G2

What do you like best about the product?
Automation anywhere's the capability to interact with multiple platforms and providing advanced and reliable services. Its interface is very user-friendly.
What do you dislike about the product?
sometimes its hangs when we do lots of processing and not good for extracting document information.
What problems is the product solving and how is that benefiting you?
Finance process automation.
The benefit is help in the processing of the general ledger and submits requests in oracle.


    Bharat V.

Quick Process Automation

  • June 01, 2021
  • Review provided by G2

What do you like best about the product?
It provides range of commands to automate. Platform is really user-friendly for developers and business users. Learning curv is short for new technical person.
What do you dislike about the product?
A2019 platform requires a high amount of bandwidth. Difficult to troubleshoot errors in A2019. Migrating bots to A2019 is also tricky and many times requires to rework.
What problems is the product solving and how is that benefiting you?
Problems : Supplier purchase order to sales order, Bank reconciliation and automation of charges, Intercompany reconciliation.
Benefits : lots of human errors elimnated. Overall turnaround time has reduced. Users are extremely happy as theri repitative work has reduced.
Recommendations to others considering the product:
Automation Anywhere is no doubt a quick solution to implement and rollout. Your companies existing IT team can quickly learn this solution without any specific technical knowledge. However, it is essential to define the processes you want to automate to get a high ROI. They are upgrading the product regularly to support more features.


    Computer Software

AA for big industries

  • June 01, 2021
  • Review provided by G2

What do you like best about the product?
Monitoring system: where we can see and find the current status of the bot.
User actions analytics system
What do you dislike about the product?
Collaborative working for a single Bot is still not available in AA, so we are getting impacted by time line.
log and troubleshooting process.
What problems is the product solving and how is that benefiting you?
AA bot can scan through any application and give you a final outcome/Output what Business need and save time for them.
Time is the money. we saved $ using this concept .
Recommendations to others considering the product:
Log and troubleshooting process should be more elaborative and simple.

2. 2 or 3 developer should able to work on the same Bot and you should implement a mechanism where they can merge their code and get it done quickly.


    Banking

Great experience to work with Automation Anywhere with high satisfaction of saving the cost

  • June 01, 2021
  • Review provided by G2

What do you like best about the product?
I like the intelligence of Automaton Commands such as all commands and conditions
What do you dislike about the product?
Some features of OCR part i dont like, should be more accurate
What problems is the product solving and how is that benefiting you?
Most of the application related automation i have been atchived through Automation Anywhere


    Financial Services

A BOT Next Door for customers

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Very user friendly for developers & for business users to manage BOTs . Also - AA provide wide range of functionalities which helps developer to achieve completion faster. Their recent version A360 gives more access to functionalities for various projects
What do you dislike about the product?
Machine learning and NLP should be associated along with the product
What problems is the product solving and how is that benefiting you?
UI Automation , Database validation
Recommendations to others considering the product:
I will strongly recommend Automation Anywhere as it helps to easily implement BOTs in any organization. Non technical expertise can also user AA to develop and deploy bots in short span of time. in terms of BOT management & execution is at ease. The distinctive feature AA has - they comply to all audit requirements and robust product implementation at customer place in short span of time. AA Support ensures to address queries with 24 hours of ticket been raised. CSM & Account managers are constantly in touch to know if there are any pain areaas to address by AA and help us to address them in their forthcoming enhancement. THis helped us to be more active with Automation anywhere in BOT development and scaling up of bots. BOT insight provides larger view on BOT utilization and ROI .AA as a product is reliable in terms of security aspect and project implememtation. They also ensure to support us running scripts using AA console. AA has been supportive to their customers and scale up BOTs to its customers.


    G J.

Need Automation...Automation Anywhere Everywhere !!

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
AA offers IQ Bot. Security features I.e. Locker is good
What do you dislike about the product?
Not a dislike.. Good to have frature - Test Auyomation for CI/CD
What problems is the product solving and how is that benefiting you?
Single Automation have saved 1M
Recommendations to others considering the product:
BOT Developmemt time is lesser. So one can consider AA.


    Shuvankar M.

A great platform to learn and gain insights on future disruptions towards Process Excellence

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
1. Content
2.Proctored Assessments
3.Relativity / Relevance
4.Security With A 256-Bit Encryption Credential Vault
What do you dislike about the product?
The lab activities could have been conducted in a more user friendly and intuitive platforms
What problems is the product solving and how is that benefiting you?
Extracting Unstructured Data Through IQ Bot
Data extraction, Mining,and management


    Guru P.

Automation for backend and frontend processes

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Processes often require contextual discussions, sharing meeting notes, and other communication that should happen in the same place where your work happens.

Collaboration keeps conversations tight and focused and lets your entire team give input on process improvements and optimization.
What do you dislike about the product?
Human decision is getting belittled in the entire end to end process of automation which affects the overall ROI and customer satisfaction ratings also.
What problems is the product solving and how is that benefiting you?
Streamlining the processes from lead capture to KYC and backend heavy lifting of processes. Also, getting up to date reporting analysis from robust dashboard and in depth understanding of each process
Recommendations to others considering the product:
For people who rely on Automation, this could be the best choice.


    Ganesh K.

RPA - simplifes our day to day tasks and must to learn .

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
We can manage many repetitive simpler tasks to save time
What do you dislike about the product?
Understanding RPA architecure is some how difficult,but after reading it seems to be okay
What problems is the product solving and how is that benefiting you?
My Day to day regular tasks are scheduled


    Sanket K.

One f the best, easiest tool to automate task, increase profitability , intelligence of the business

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Simple drag and drop options.
No need to have any programming language.
So many learning courses available on learning portal easy to understand.
Also having community edition to do hands on is very helpful for the person who is new to tool. For partner companines providing free advanced automation certification.
Flawless installation process, a good amount of documentaion is available on the website.
Tool has one of the largest community forum to discuss the difficluties faced during the work. Apt response from the AA support team for the queries raised or tickets raised on the website or AA portal.
There are so many pre-built bots on the bot store which one can download and start using it in our process. Documentation present for prebuilt bot to use in our process which we are automaing.
Having the feature of bot insights & analytics helped to understnad , increase the profitability of the processes .
One of the most interactive, self paced courses available on learning portal to understand the working and usage of the tool and its various features.
Constant mailers from AA with the customers for the progress which AA is making in the tool also letting us know the new work that is happening onthe tool.
With the introduction of IQ bot we have added advantage of intelligence with which we can match the expectation of our client & as we are client support providing company this feature not only helped us but also helped client this helped us to get more business from the client and we were able to win the trust of our client.
What do you dislike about the product?
Nothing much to dislike. Its greate that AA is evolving day by day & looking forward to add more fetures inthe tool.
What problems is the product solving and how is that benefiting you?
Now I have more time to learn new things as I have automated most of my daily mundane tasks and able to help my business by including intelligence in the automation, which is increasing profits for my clients
Recommendations to others considering the product:
A must-have tool to learn & suggest to a client who can invest in such a good tool so that in the time of the pandemic, a business will continue