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Reviews from AWS customer

6 AWS reviews

External reviews

62 reviews
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External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    reviewer2584542

Centralized management has improved visibility while pricing and setup remain challenging

  • September 18, 2025
  • Review from a verified AWS customer

What is our primary use case?

The typical use case for Druva Data Security Cloud is for backup protection, which prevents ransomware and multiple security threats. The architecture is not complex.

What is most valuable?

The best features of this solution depend on specific customer use cases and scenarios.

The centralized management console in this solution and AI-driven analytics are good features.

The automated backup and recovery workflows are quite effective.

What needs improvement?

They could integrate an EDR tool during backup. By integrating with that tool, they could easily rectify cyberattacks, miscellaneous attacks, and ransomware. It can prevent ransomware when data is in transit, not just at rest.

They can improve their product quality for Salesforce as they don't have the capability to run that business without Technobind.

They should consider supporting additional workloads in their tenant. They need multiple tenants where they can provide protection. For example, if a customer is using ESG cloud, they should plan for backup support and other data centers such as Control-S and many more.

For how long have I used the solution?

I have two years of experience with Druva Data Security Cloud.

What do I think about the stability of the solution?

The stability is quite good, but they still have to work on many aspects.

What do I think about the scalability of the solution?

Druva Data Security Cloud is a scalable solution.

How are customer service and support?

Technical support for Druva is excellent with a rating of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with Commvault, Veeam, and Veritas.

How was the initial setup?

The initial setup of Druva Data Security Cloud is complex.

What was our ROI?

The return on investment includes cost savings, time savings, and other measurable benefits.

What's my experience with pricing, setup cost, and licensing?

Prices for the solution are quite high.

What other advice do I have?

This review has a rating of 6 out of 10.

Which deployment model are you using for this solution?

Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Hospital & Health Care

Systems Administrator

  • June 01, 2017
  • Review provided by G2

What do you like best about the product?
there are many nice features, the main thing is that it works without much attention.
What do you dislike about the product?
I would like the process of adding new users be changed so that a user would have to explicitly add their Druva account.
What problems is the product solving and how is that benefiting you?
Basic backup.


    Michael K.

Great tool, comes in handy.

  • June 01, 2017
  • Review provided by G2

What do you like best about the product?
When our users receive new laptops they can easily restore their data from their previous laptop with ease.
What do you dislike about the product?
I don't really have any dislikes about Druva.
What problems is the product solving and how is that benefiting you?
File restoration, Druva helps with Laptop refreshes, Windows refreshes to transfer data.


    Lee S.

Druva will do everything, minus what Apple allows them to.

  • March 22, 2016
  • Review provided by G2

What do you like best about the product?
Beautiful GUI and easy to use system. Customer Support was extremely helpful!
What do you dislike about the product?
If a user lose a phone and has not opened Druva in the past few hours/days. The location report will be off. I made a video of my concern. https://youtu.be/m7HBbGiv5Tw
What problems is the product solving and how is that benefiting you?
Mobile Device Management and backup.
Recommendations to others considering the product:
I would make sure individuals know that this product does NOT backup the device, unless the app is running in the fourground. If a user has not opened the app in the past hour/etc it will not update the devices location.

https://youtu.be/m7HBbGiv5Tw


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