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Druva Provides Amazing Support for an Amazing Product
What do you like best about the product?
The ease-of-use coupled with their outstanding customer support regarding the product and how to use it make this tool a powerful asset for my organization. We have cross-functional teams able to collaborate easily by using this tool to monitor any backups and failures we have regarding our internal services.
The support team is also very resilient in that if there is something they need to follow-up on regarding Druva, they do so as fast and as best as they can and follow-up with almost no delay. They're also very accomodating in terms of meeting times and communication methods.
The support team is also very resilient in that if there is something they need to follow-up on regarding Druva, they do so as fast and as best as they can and follow-up with almost no delay. They're also very accomodating in terms of meeting times and communication methods.
What do you dislike about the product?
In all honestly, I can't really think of anything I dislike about Druva.
What problems is the product solving and how is that benefiting you?
Druva is clearly able to identify our backup failures and provide us sufficient details for how to resolve these through their console, customer support, and their documentation.
Excellent Back Up Solution
What do you like best about the product?
Druva's easy to use portal makes for a pleasant experience when looking for specific files we need to recover. Druva's option to download or send to email is a feature that our help desk team enjoys using when it comes to locating data. Furthermore, it was easy to implement and deploy with our new systems, we set it up once and did not have to worry about it. I also appreciate how it integrates with Exchange, and Azure making the transistion to Druva easy. We cureently meet with our team once a week and touch base with customer support weekly, making it easy to get our questions answered.
What do you dislike about the product?
Druva is an overall great product, I don't have anything I dislike about it.
What problems is the product solving and how is that benefiting you?
Druva helps us backup comapny wide data which includes millions of dollars worth of research, endpoint protection and server backup.
Cloud Backups
What do you like best about the product?
The backup solution is lightweight and users did not notice any changes with their computer performance while backups were running.
What do you dislike about the product?
Originaly, they did not support Azure VM but they have updated their products and it is a big cost saving compared to Microsoft Azure.
What problems is the product solving and how is that benefiting you?
Backup for Endpoint devices, as long as a device has internet connection it would run in the backend seamelessly. With the backups you can easily restore/download the data you need at a single file level. This saves a lot of time without having to restore a whole system/folder.
Druva Data Resiliency Cloud is perfect solution for our Organization
What do you like best about the product?
1. Druva Data Resiliency Cloud can stored data and restore them very effortlessly.
2. We restored user's mailbox to other user's exchange online and they can use it without any issue.
3. Configuring user's profile and mapping them with Azure Security Groups make things very easy.
2. We restored user's mailbox to other user's exchange online and they can use it without any issue.
3. Configuring user's profile and mapping them with Azure Security Groups make things very easy.
What do you dislike about the product?
1. User interface can be improved.
2. Sync time can be improved.
3. Restored options can be better with reversable option.
2. Sync time can be improved.
3. Restored options can be better with reversable option.
What problems is the product solving and how is that benefiting you?
Druva Data Resiliency Cloud provide us data backup of our Office 365 applications like Exchange Online, OneDrive, SharePoint Online, Teams etc. It's backup up daily snapshots and we can restore any snapshot we want and restore it to any destination we want.
Data protection makes Easy
What do you like best about the product?
the lightweight Agent on system which makes it easy to take your all data back and protected it. it has inbuilt data protection plan formats to choose what need to be protected/ backups. in my 2 years of product use we only contacted support 1 time because it has a smooth setup
What do you dislike about the product?
The backup console can be more optimized and direct backup on Azure storage for end customer
What problems is the product solving and how is that benefiting you?
we wanted a lightwaight backup agent system that can take backups of our VIP users and we choose druva and it works well on roaming users
Extemely Reliable Backup Solution
What do you like best about the product?
Very easy to restore backups and easy to manage backups. Process runs reliably across the entire enterprise with very little oversight required. Alerts come when something has not worked properly and the console makes it easy to mitigate.
What do you dislike about the product?
There are no downsides to speak of but we are moving most of our workloads to Azure. So we are waiting for the Azure VM backup feature to be rolled out which I am told is happening soon.
What problems is the product solving and how is that benefiting you?
Druva makes it easy to restore backups in a timely manner either to the same machine or to a different machine. We have used this when one of our hypervisors was not functioning correctly to great success.
It just works. Whenever and wherever.
What do you like best about the product?
The only limitation is your locations bandwidth. If you can get to the internet, you can get your backup.
What do you dislike about the product?
I haven't found a downside. There is a small learning curve for the service, but any questions I had, support was able to answer quickly.
What problems is the product solving and how is that benefiting you?
Safe and secure off-site backups.
Best Cloud Solution for Backup and Restoration
What do you like best about the product?
Everything in one place for the all the backup for the on-prem devices as well as cloud resources.We are currently using Druva for multiple applications and it has been working well
What do you dislike about the product?
There is nothing as such but only one thing of the credits on the portal take sometime to replicate. The cost of all the products when taken as a bundle could be lowered.
What problems is the product solving and how is that benefiting you?
Druva has provided us a simple and easy to use backup and recovery solution. With the single pane of glass we are able to view our M365, Server, workloads and air gapped copies of backup
great product over all
What do you like best about the product?
The feature of this product provide a simple, easy and quick to get restore data. For data retention, it's by far one of the best in the business.
What do you dislike about the product?
I have not find any issue or dislike about Druva today. As alway, there is room for improvement.
What problems is the product solving and how is that benefiting you?
We use Druva to resolve our issue with physical tapes, storage partner and quick respond in data restoration.
Druva Backup Solutions - PowerSchool Review
What do you like best about the product?
We like that Druva offers a multitude of backup solutions in a single package for Virtualization and SaaS platforms.
What do you dislike about the product?
We have not encountered any issues so far.
What problems is the product solving and how is that benefiting you?
We use Druva to provide an air gapped,immutable, and online backups for virtualization and infrastructure.
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