In the dealership group, we were running about 60,000 emails a month and we were finding that Perception Point Advanced Email Security was kicking back approximately 30 to 35% of those emails as either being spam, outright malicious, or POAs.
Advanced Threat Protection for Email and Collaboration
Perception PointExternal reviews
External reviews are not included in the AWS star rating for the product.
Provides strong email protection and accurate threat detection with effective multi-layer defense mechanisms
What is our primary use case?
What is most valuable?
They run us through about seven layers of protection, and the reporting is excellent. I found it to be very effective.
It has a very high level of protection with Perception Point Advanced Email Security. They continually modernize their surveillance. They use a lot of AI. They run it through several layers of detection, deep packet inspection, which takes a lot of horsepower. I just think it is a good system.
Perception Point Advanced Email Security has helped address specific email threats within my organization. I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving. With the combination of KnowBe4 PhishER, I think it is a good security process that we have in place.
What needs improvement?
Maybe a couple of improvements on their portal would be good, but other than that, I think it is good.
What other advice do I have?
That is part of their service with Perception Point Advanced Email Security or what we pay for.
I use the detailed reporting feature with Perception Point Advanced Email Security every week. That's what I use to inform people because with a lot of this reporting, you'll find they tailor certain people within a company, upper managers, finance people, etcetera. Therefore, you keep them informed as to where their attacks are coming from. You'll see the attacks hitting numerous people within the dealership, and so you make them aware that email from here is malicious. Half the time they never see it because KnowBe4 filters it out or Perception Point Advanced Email Security does.
It is essential that Perception Point Advanced Email Security integrates with our existing infrastructure for me because it's part of our cybersecurity requirements for our cybersecurity insurance coverage. There are certain companies that are highly recognized within insurance companies that you should use, so Perception Point Advanced Email Security is one.
I think it's a good product as is, and I know they're continually improving their AI detection. I think as it is, Perception Point Advanced Email Security is a really good product. I'd recommend it to everybody.
For what it does, I think pricing for Perception Point Advanced Email Security is fair. You pay on a per-user basis, so I think the pricing is fair for what you get. You log into the portal, and you can do filtering, you can see who got hit with what, where the threats are coming from.
On a scale of 1-10, I rate this solution a 10.
Has good detection and response capabilities
What is our primary use case?
We're using Perception Point Advanced Email Security for several purposes. In one customer, we use it for disclaimers, VIP users, SharePoint, Teams, and OneDrive personnel.
What is most valuable?
After integration, the tool is very easy to use. I had a problem with scripts for one customer, but my team did the integration for other customers without issues. So, I think I made a mistake in my integration. Both inline and API work fine.
The features that help detect threats in emails are easy to use. For example, finding out if emails are spam or malicious is simple in security operations. If they're not spam, it's easy to refresh the customer database. The detection and response capabilities are very good, especially for zero-day threats.
What needs improvement?
To improve the solution, maybe a portal for end users to consult their emails would be helpful. The end user could access the portal and see their emails or events. They could also refresh the names.
What do I think about the scalability of the solution?
We've scaled from 10 to 100 users without any problems. Four customers currently use the solution, and they're all satisfied with the results.
How was the initial setup?
The deployment process is very easy. The documentation is helpful and clear for deployment and configuration. We don't need a lot of resources or people for maintenance. All our clients are in the public cloud.
What was our ROI?
The return on investment is good because the cost isn't expensive, and it works well with Microsoft.
What's my experience with pricing, setup cost, and licensing?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What other advice do I have?
The solution is very easy to use. We don't have any difficulty with transactions. Finding information, customizing configurations, and getting support or documentation is simple. I don't have any negative points to mention. I would recommend this solution to others. On a scale of one to ten, I'd give it a ten.
It's amazing for us—the protection, the analysis time compared to Microsoft 365, and the pricing are all good. We're using both solutions—spam and protection channels. Recently, we presented two-week results to a customer, and they liked them and wanted to buy the solution. Our feedback is positive.
We're developing a strategy to increase sales of the solution. When we deliver executive summaries to customers, we present good news about our company and discuss how Perception Point Advanced Email Security can help improve their security.
A stable and scalable solution with an easy initial setup phase that offers protection to the email inbox of its user
What is our primary use case?
I use Perception Point Advanced Email Security for the protection of my emails.
What is most valuable?
I like the fact that Perception Point Advanced Email Security possesses the knowledge and the visibility to figure out what exactly my problems are or what kind of attacks or threats I face. It is a super easy tool that offers me a very easy console to use since it helps me to have a better clarity and understanding of the product.
What needs improvement?
Dashboard is an area of concern in the solution where improvements are required. The solution also needs to consider adding DMARC to the tool and providing phishing awareness training since such initiatives can be helpful for users. Usually, I need to opt for a solution to get DMARC and receive phishing awareness training since the aforementioned aspects are not available in Perception Point Advanced Email Security.
For how long have I used the solution?
I have been using Perception Point Advanced Email Security for three years. I use the solution's latest version since it is an area where the product makes continuous improvements. My company basically functions as a solution provider.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
My company deals with around 40 to 45 users of the solution, and we offer protection to around 7,000 to 8,000 email inboxes with the help of Perception Point Advanced Email Security.
How are customer service and support?
I have contacted the solution's technical support.
Which solution did I use previously and why did I switch?
My company's clients were using some other solutions like Mimecast, IRONSCALES, and Proofpoint in the past, but my company later managed to replace them all with Perception Point Advanced Email Security.
How was the initial setup?
The product's initial setup was straightforward and can be done in 30 to 45 minutes.
Currently, my company helps others to deploy the product and their environments.
The solution is deployed on the cloud and on an on-premises model.
What about the implementation team?
My company did seek the help of an integrator during the deployment process of the product.
What's my experience with pricing, setup cost, and licensing?
Perception Point Advanced Email Security offers an option to its users to make either monthly or yearly payments. The exact amount a user has to pay to Perception Point Advanced Email Security depends on the number of email inboxes protected by the product. If a user only wants protection for email, then the price of the product is okay, but if they opt for the collaboration options offered by the product, then it becomes a little expensive.
What other advice do I have?
To those who plan to use Perception Point Advanced Email Security in the future, I would like to say that it is all about selecting an appropriate partner with the right side of knowledge to help you deal with your issues and help you with the support part whenever required.
I rate the overall product a ten out of ten.
Provides valuable insights into threat scenarios, enhancing the understanding of potential risks and highly stable solution
What is our primary use case?
There are multiple use cases. There are those who are facing big-time, sophisticated attacks through emails. Those who are looking for not only email security but also security for other cloud collaboration channels. Both scenarios. We sold the Perception Point.
What is most valuable?
One is the hardware-assisted platform that provides more insight into the threat scenarios. And the other is their instant response team's availability, 24/7, for identifying and responding to incidents. These are the two main things that everyone likes.
What needs improvement?
There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into.
In future releases, additional features that our clients would like to see included in the next release of Perception Point are Phishing Link Protection (PLP) and security awareness training. Security awareness training used to come along with email security solutions.
For how long have I used the solution?
I have been selling this solution for two and a half years. We currently offer the latest version with web security.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. There have been no restrictions till now. We didn't face any issues.
We have around 50 clients. They are a mix of small, medium, and enterprise businesses.
How are customer service and support?
The customer service and support are okay. We didn't face any problems.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is super easy because, from the last year's end, I didn't even miss any renewals. All the clients renewed. So, ten out of ten. I would rate it a ten on ten, where one being difficult and ten being easy.
What about the implementation team?
The solution is deployed both on the cloud and on-premises.
However, most of our clients have deployed the solution on the public cloud and either use G-Suite or Microsoft 365 as the cloud provider.
If it's a straightforward deployment, around 15 to 20 minutes, or a maximum of 40 minutes with all configurations and training. There are multiple ways. If we do it within 15 minutes, that's for basic configurations. If there are extra configurations required for the client, it could reach 30 to 45 minutes.
ur deployment process is API-based and in-line mode. The basic 90% is in-line mode.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing model a five out of ten, where one being cheap and ten being expensive.
The solution is neither cheap nor expensive. There are no additional costs to the standard license.
What other advice do I have?
I would suggest believing in the solution's technology and believing in the right partners who are supporting the implementation of the solution.
Overall, I would rate the solution a ten out of ten.