Great Usability and Experience
What do you like best about the product?
I really enjoy the fact that I can see so much details about my organization from each component offered by DD. The ability to see so much in one place has allowed us to become more proactice, than reactive to situatiuons.
What do you dislike about the product?
I do have a hard time building things out that I want, but that could just be lack of knowledge still, overall my least favorite thing would just be some things are very complex, but i do think if i was better with the application those complexities would be beneficial
What problems is the product solving and how is that benefiting you?
its making observability easier and learning what is happening inside the application
So much insight
What do you like best about the product?
I like how customizable it is. It has been able to fulfil all of our company use cases
What do you dislike about the product?
Can sometimes feel like a steep learning curve. There's a lot to learn and sometimes we don't have the manpower to dedicate to it while also trying to develop new features
What problems is the product solving and how is that benefiting you?
Making sure that we hit company SLAs
Fresh and clean observability for everyone!
What do you like best about the product?
The UX of the platform and the ease of use.
What do you dislike about the product?
It's not a dislike but i'd prefer have more detailed documentation, maybe also more blog posts about some of the advanced capabilities.
What problems is the product solving and how is that benefiting you?
Use a single tool across al teams, and having a single point of view for all the analytics, logs and data we collect.
Powerful and cohesive monitoring and observability app
What do you like best about the product?
Full featured. Integrates with nearly all software. Rich and beautiful UX/UI. Great documentation.
What do you dislike about the product?
Primarily the cost. As a developer its not always clear what you're paying for and then you get a hefty bill.
What problems is the product solving and how is that benefiting you?
End to end visibility / observability. Ability to see quickly spot anamolies.
Good
What do you like best about the product?
Ability to create dashboard easily and customizing them
What do you dislike about the product?
Not a lot of feature. Available features are pretty basic.
What problems is the product solving and how is that benefiting you?
Improve observability of our platform
Monitoring at it's BEST
What do you like best about the product?
Datadog allows both Devs and Ops team to collaborate and make our work easier.
What do you dislike about the product?
Nothing so far, have not used Datadog much.
What problems is the product solving and how is that benefiting you?
I have implemented datadog for monitoring our Kuubernetes cluster which have helped to find the issues sooner.
good introductory material
What do you like best about the product?
integrates with different environments/applications, a lot of great integreations
What do you dislike about the product?
Hard to find material for each specific case. Would like to see more examples how to work with different types of OS, different types of logs. Would like to see a separate session on the best tagging approach, to be able to link traces, logs, issues, etc.
What problems is the product solving and how is that benefiting you?
helps to identify issues early, helps to find root-cause, helps to find slow spans.
DataDog is good
What do you like best about the product?
It's good it helps me solve problems quick so that means my boss is happy.
What do you dislike about the product?
It's very expensive and my boss doesn't like that
What problems is the product solving and how is that benefiting you?
It makes debugging easy
Great for SDETs andGreat quality teams
What do you like best about the product?
It is great to provide insight on how real users are interacting with the products, while also making it easy to tie error rates to sessions and giving us tons of information.
What do you dislike about the product?
I wish I could tie synthetic testings to deployments easier.
What problems is the product solving and how is that benefiting you?
It is much easier to access our logs with context that makes it more powerful
Consolidates all our logs into a single place, making it easier to find errors
What is our primary use case?
We have a tech stack including all backend services written in TS/Node (mostly) and as a full stack engineer, it is crucial to keep track of new and existing errors. Our logs have been consolidated in Datadog and are accessible for search and review, so the service has become a daily tool for my work.
More recently, session replay has been adopted at my company, but I do not like it so much because the UI elements are not in their place, so it is very hard to see what the users on the web app are actually clicking on.
How has it helped my organization?
The best way it has helped us is by consolidating all our logs into a single place and making it easier to find errors. Previously using AWS Cloudwatch was cumbersome and time-consuming. One issue I do have with logs is the length of time they are on the platform. Some issues happen sporadically, so it would be good to have logs for longer than one month by default or make it a configuration.
Another issue that I have is with the search syntax, it could be simpler and it feels like there are too many ways to do the same things.
What is most valuable?
Logs search is the most valuable feature because it has consolidated all of our backend services logs into one place. Now we can see the relationship between them as requests are going from one service to other dependencies.
What needs improvement?
One issue I do have with logs is the length of time they are on the platform. Some issues happen sporadically, so it would be good to have logs for longer than one month by default or make it a configuration. I have yet to try rehydrating logs, so this might be an option I need to try. Another issue I have is with the search syntax, it could be simpler. The syntax is a bit cumbersome and there is not an intuitive to save them to look for similar searches in the future.
Finally, while my company replaced a different tool for session replay with DataDog's version, I find it clunky and in need of further improvements. For example, when troubleshooting a web portal issue, it is super important to know what the user clicked, but the elements are not where they should be in the replay.
It is also hard to find details about the sessions, and metadata such as user email, account, etc. that exist on other services with replay features.
For how long have I used the solution?
I have been using Datadof for approximately five years.
What do I think about the stability of the solution?
So far we haven't had any issues with uptime and Datadog has been available when needed.
What do I think about the scalability of the solution?
It seems to scale well as we continue to add services that need monitoring.
How are customer service and support?
I haven't had to contact support.
Which solution did I use previously and why did I switch?
Cloudwatch was not a great tool for what we need to do to troubleshoot issues.
What about the implementation team?
We deployed it in-house with intermediate expertise.
What was our ROI?
I am not sure how much we are paying, but I use the app often enough to feel like we are getting a good ROI.
Which other solutions did I evaluate?
I was not involved in the choosing process as a software engineer
Which deployment model are you using for this solution?
Public Cloud
