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Reviews from AWS customer

7 AWS reviews

External reviews

680 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Experienced Datadog Adminstrator - Love it

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Metrics, logging and APM support - very effective dashboarding.
What do you dislike about the product?
Documentation isn't aways clear - and can take some time to engage support effectively.
What problems is the product solving and how is that benefiting you?
At a view glance of the overall health of our platforms with the ability to drill down and diagnose issues when they inevitably occur.


    Tom V.

A tool for everything!

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
APM <3

It allows insight and helps us deliver faster!
What do you dislike about the product?
UI glitches at times, support can sometimes just throw links at you
What problems is the product solving and how is that benefiting you?
Allows us to view and alert when customers have challenges


    Information Technology and Services

best moinitoring and RUM metrics along with Funneling with beautiful dashboards

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
RUM with funneling and depnecy graph
Metrics opipelines and network operformace
What do you dislike about the product?
dependecy fgraph upside and down side dependencies not able merge
What problems is the product solving and how is that benefiting you?
through funneling coollecting application metrics to identify where customers are dropping out.
Through profiler perfomrance monitoring


    Wholesale

DataDog is good

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
It's good it helps me solve problems quick so that means my boss is happy.
What do you dislike about the product?
It's very expensive and my boss doesn't like that
What problems is the product solving and how is that benefiting you?
It makes debugging easy


    Lauren M.

Great for SDETs andGreat quality teams

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
It is great to provide insight on how real users are interacting with the products, while also making it easy to tie error rates to sessions and giving us tons of information.
What do you dislike about the product?
I wish I could tie synthetic testings to deployments easier.
What problems is the product solving and how is that benefiting you?
It is much easier to access our logs with context that makes it more powerful


    Hospital & Health Care

Datadog offers good insight but a slightly difficult interface and searching

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Robust integration and tooling. The search is rather powerful but a bit convoluted.
What do you dislike about the product?
I find the search and the interface to be slightly difficult to use and
What problems is the product solving and how is that benefiting you?
Datadog offers a single location for all of our logging. This makes it easy as a product security engineer to find and diagnose issues alerted by in our other tooling.


    Tejaswini A

Consolidates all our logs into a single place, making it easier to find errors

  • June 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

We have a tech stack including all backend services written in TS/Node (mostly) and as a full stack engineer, it is crucial to keep track of new and existing errors. Our logs have been consolidated in Datadog and are accessible for search and review, so the service has become a daily tool for my work. 

More recently, session replay has been adopted at my company, but I do not like it so much because the UI elements are not in their place, so it is very hard to see what the users on the web app are actually clicking on.

How has it helped my organization?

The best way it has helped us is by consolidating all our logs into a single place and making it easier to find errors. Previously using AWS Cloudwatch was cumbersome and time-consuming. One issue I do have with logs is the length of time they are on the platform. Some issues happen sporadically, so it would be good to have logs for longer than one month by default or make it a configuration. 

Another issue that I have is with the search syntax, it could be simpler and it feels like there are too many ways to do the same things.

What is most valuable?

Logs search is the most valuable feature because it has consolidated all of our backend services logs into one place. Now we can see the relationship between them as requests are going from one service to other dependencies. 

What needs improvement?

One issue I do have with logs is the length of time they are on the platform. Some issues happen sporadically, so it would be good to have logs for longer than one month by default or make it a configuration. I have yet to try rehydrating logs, so this might be an option I need to try. Another issue I have is with the search syntax, it could be simpler. The syntax is a bit cumbersome and there is not an intuitive to save them to look for similar searches in the future. 

Finally, while my company replaced a different tool for session replay with DataDog's version, I find it clunky and in need of further improvements. For example, when troubleshooting a web portal issue, it is super important to know what the user clicked, but the elements are not where they should be in the replay.

It is also hard to find details about the sessions, and metadata such as user email, account, etc. that exist on other services with replay features.

For how long have I used the solution?

I have been using Datadof for approximately five years.

What do I think about the stability of the solution?

So far we haven't had any issues with uptime and Datadog has been available when needed.

What do I think about the scalability of the solution?

It seems to scale well as we continue to add services that need monitoring.

How are customer service and support?

I haven't had to contact support.

Which solution did I use previously and why did I switch?

Cloudwatch was not a great tool for what we need to do to troubleshoot issues.

What about the implementation team?

We deployed it in-house with intermediate expertise.

What was our ROI?

I am not sure how much we are paying, but I use the app often enough to feel like we are getting a good ROI.

Which other solutions did I evaluate?

I was not involved in the choosing process as a software engineer

Which deployment model are you using for this solution?

Public Cloud


    Rony M.

The most powerful monitoring tool

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
The workflow feature is amazing, including important steps where is manageble
What do you dislike about the product?
The workflow feature only accept 100 steps.
What problems is the product solving and how is that benefiting you?
It enables Tecsys Inc to proactive monitoring the whole environment and take actions acordingly.


    노기 .

Positive overall.

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Great features, customer success manager is the best (Julian Freund)! We are overall very happy customers!

Log management, APM, security features, etc!
What do you dislike about the product?
Pricing ;)

Requires a little bit of tunning to not become too expensive...
What problems is the product solving and how is that benefiting you?
Easy debugging and overall perf monitoring!


    Computer Software

Great UI/usage

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Intuitive UI/easy to use, fast, don't need much training
What do you dislike about the product?
Discoverability of existing monitors isn't always easy
What problems is the product solving and how is that benefiting you?
Trigger monitors based on metrics + notify