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Reviews from AWS customer

7 AWS reviews

External reviews

679 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Pablo A.

Great Platform

  • March 12, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and integrated with my services in AWS
What do you dislike about the product?
The agent to monitor AWS Lambda doesnt work properly
What problems is the product solving and how is that benefiting you?
To monitor in a easy way our APIs and apps


    Gil P.

A very robust monitoring platform

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Very robust and has tons of options. You can fully view tons of data and set effective dashboards.
What do you dislike about the product?
The learning curve of some aspects is long.
What problems is the product solving and how is that benefiting you?
Monitoring our application and response to upcoming issues in real-time.


    Computer Software

Expensive but good

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, easy integration, have all integration with other providers.
What do you dislike about the product?
The product is very expensive considering other alternatives in the market.
What problems is the product solving and how is that benefiting you?
Solving monitoring, logs, and SIEM, with easy integration.


    Rohan P.

One of the best monitoring tool for infrastructure/services and lot more

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
One of the best monitoring tool for infrastructure/services.
Easy to identify the error with synthetic tests.
Excellent support when we are stuck or need more details.
What do you dislike about the product?
Somewhat complex when it comes to integrate with K8s.
What problems is the product solving and how is that benefiting you?
Easy to monitor the API and URLs with easy tracking of errors.
It quickly fetch the result and alert the team to act.


    Ayush P.

Comprehensive monitoring and observability

  • November 23, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Datadog is application performane monitoring and inteliigent alerting.
What do you dislike about the product?
The least helpful thing maybe its slightly complex for new user and can easily overwhelm initially due to abundance of features.
What problems is the product solving and how is that benefiting you?
Its solving problems of detecting anomalies proactively and identifying any potential threat which allows teams to address those issues before they escalate into larger problem.


    Sagar S.

Monitor your infra and services easily with Datadog

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
Data Dog have very user friendly user interface and it's very easy to navigate too. You can see your service health in realtime and make sure that everything is working fine. You can also add threshhold and alerts over these metrics and send these to slack and pagerduty. Reports that datadog creates are very extensive and detailed. Using it daily help us to stay on track and know your services better.
What do you dislike about the product?
Data Dog is a really good tool but sometimes it lack detailed metrics and you can't drill down to the right granularity and there might some delays in the data refreshes too. Data Dog mobile support is not there and you are not always carryng your computer and this is something that I don't really like.
What problems is the product solving and how is that benefiting you?
Datadog helps us to track our service and infra performance and also helps us to analyze what actually go wrong in case of service downtime. It also help us to understand our services better and datadog alterts help us to quickly recover from any failure by sending us immidiate alerts on several metrics.


    Consumer Goods

Datadog: the most powerful single pane of glass for observability

  • September 22, 2023
  • Review provided by G2

What do you like best about the product?
Single pane of glass for all observability subjects, really powerful and everyone correctly tag their services.
You can integrate your runbook also and you get a great support in case of advanced use cases.
What do you dislike about the product?
The cost can be high if you are careless about your log ingestion and other things
What problems is the product solving and how is that benefiting you?
Analyze is made easy in case of outage, to have a quick glance of the status of a service. With nice metrics and kpi you can get the most of your infrastructure and be really reactive about incidents or abnormal behaviours.


    Antonio G.

Una de las mejores herramienta de monitoreo centralizado, facil de implementar.

  • September 18, 2023
  • Review provided by G2

What do you like best about the product?
Me gusta la interfaz y el hecho de que DataDog continúa agregando nuevas integraciones, soportan todas las plataformas principales, es una gran herramienta para DevOps/SRE, así como para equipos de ingeniería de productos. Nuestro equipo utiliza una serie de funciones de DD, hemos invertido mucho en los paneles y monitores, tenemos DD integrado con Slack y Pager Duty y es una fuente principal de notificaciones que impulsa acciones dentro de nuestro equipo de Operaciones. Datadog tiene muchas integraciones para casi todo, es fácil de usar si desea configurar la integración, especialmente para AWS y Kubernetes, le permite comenzar a monitorear su infraestructura en la nube.
What do you dislike about the product?
Me gustaría que DataDog tenga mejores métricas de Kubernetes, las herramientas de alerta no manejan las terminaciones de pods ni los eventos de escalamiento de manera efectiva. También me gustaría tener más métricas avanzadas de Kubernetes, opciones de iac mejoradas para configurar DataDog. Un poco más bloqueado últimamente, dd-trace está obteniendo un gran monopolio para recopilar de manera confiable todo (rastros, perfiles y ahora, Seguridad (ASM)), desearía que hubiera un estándar abierto para eso, o que ustedes lanzaran un estándar abierto.
What problems is the product solving and how is that benefiting you?
Tenemos visibilidad total del servicio en ejecución y de la infraestructura, usamos los registros/rastreo para el seguimiento histórico para identificar nuevos problemas y la salud en general. Nuestra implementación actual de DD se centra principalmente en el monitoreo y alerta del software de producción y los sistemas críticos en nuestra infraestructura. Con DataDog, tenemos una herramienta de seguimiento todo en uno, especialmente el registro centralizado que utilizamos para analizar los fallos y errores de nuestra aplicación. Nos facilita el filtrado de registros específicos, por otro lado, el monitoreo de la infraestructura facilita la vida del ingeniero de la nube.


    John L.

Powerful tool for monitoring servers and applications.

  • September 15, 2023
  • Review provided by G2

What do you like best about the product?
It is an amazing central resource for administering and monitoring all of our servers and apps. The nicest thing about DataDog is that it is simple to use and offers excellent value for money. It also includes excellent support and learning tools that everyone can utilize. We monitor logs across various microservices in our architecture, and I cannot overstate the importance of debugging unhandled exceptions in production. Datadog, unlike others I've used before, has a simple-to-understand user interface. Log management is the best tool for troubleshooting because the logs are thorough and easy to read.
What do you dislike about the product?
Some of the integration and connection papers for setup are out of current and difficult to grasp for newcomers. You will need to contact the support team multiple times during the setting procedure. They are, nevertheless, fairly quick and eager to assist when required, It only supports apps written in Java, Python, .Net, and PHP; in the future, they should extend support for other languages to allow for greater industry adoption.
What problems is the product solving and how is that benefiting you?
The main advantage we have is real-time alerting on any type of issue, which helps us control downtime and mistakes. You get total insight into apps and amazing visuals to utilize within the platform to verify everything functions as it should. We can monitor production and downstream environment logs for all of our microservices using real-time log streaming. We've also connected DataDog with Slack, so if there's an unusual rise in traffic, we'll receive an alert on our channel. The tool's documentation is great, and the ability to utilize tags to identify source and destination traffic is a big benefit for data monitoring.


    reviewer2275260

Comes with good documentation and clear dashboards

  • September 12, 2023
  • Review provided by PeerSpot

What is most valuable?

Datadog has clear dashboards and good documentation. 

What needs improvement?

The solution needs to integrate AI tools. 

How are customer service and support?

I avail support from our internal team. 

What other advice do I have?

I rate Datadog a nine out of ten.