The risk management capabilities have GRC (Governance, Risk, and Compliance).

Saviynt has an alerting system and integrates with SIEM solutions. Those things are very helpful in terms of managing risk. 

It is easy to integrate it with third-party solutions. There were some troubleshooting issues, but we were able to resolve them successfully. It's not easy, but we were able to do it.

The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management.

The features are more extensive than those available in Entra ID.

It is very easy to use. It addresses most of the trends in identity governance and risk management.

There is room for improvement in customer service and support. The response time could be faster. 

I have been working with Saviynt for a year. 

The customer service and support are okay. We got good support so far. 

The response time could be faster. 

Positive

The initial setup is straightforward. It usually takes around three months. 

The ROI is impressive. It has definitely increased. The rate of ROI is good.

The pricing is comparable to Azure Entra ID. Kind of the same.

So, the pricing is okay.  

I recommend it for smaller and medium-sized businesses. It is very well-known in the region and visible in the market.

For larger organizations, I haven't had the chance to recommend it because they are already using other IT tools. Mostly, they use SailPoint or a mix of tools like SailPoint and Saviynt.

Overall, I would rate the solution a seven out of ten. 

Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management.

Saviynt has been upgraded to EIC (Enterprise Identity Cloud). Currently, I manage more than 200 Saviynt customers who are migrating from their legacy applications on-premises to EIC. I help them upgrade from legacy applications to newer ones. Most customers are into access management, and I help them with application onboarding, giving access to their users, SSO, and MFA.

The technical support team's response time could be improved. After the implementation, Saviynt should provide good support to their customers.

While migrating from legacy applications to the cloud, Saviynt has many bugs. The lift and shift are not very seamless. There are a lot of customizations to be done and some development is required. From the migration point of view, the solution is a little buggy.

I have been using Saviynt for five years.

I rate the solution an eight out of ten for stability.

As a system integrator, I am handling around more than 200 customers.

The solution’s initial setup is very straightforward.

Saviynt offers different plans, including platinum, gold, and silver license models. The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly.

For a simple greenfield implementation, around six people are needed, including project managers, architects, software engineers, and testers. The number depends on the environment where you want to deploy the solution. For 1,000 users with 100 applications, you would need a six-member team for three months.

The solution provides a good return on investment. It saves a lot of time and money, thereby affecting our CapEx and OpEx.

Overall, I rate the solution an eight to nine out of ten.

Saviynt is an identity management tool.

Some of the self-service capabilities are quite powerful.

The UI doesn’t enhance the user experience. I do not know if the issue is with the product or how it was implemented.

We have had the solution in our organization for a couple of years.

It's always available when I'm using it. It has 100% availability. All the employees in my organization have been onboarded onto the tool. The tool has self-service capabilities. We use the tool multiple times a day.

We haven't encountered issues where we have had to scale to solve problems. I’m sure the SoD check will be very intensive. It will be extremely difficult and a challenge to scalability.

The support team is always available when needed.

I rate the ease of setup a six out of ten. It depends on our technical maturity. If someone hasn’t been exposed to technically challenging solutions and scenarios, Saviynt will be difficult. The product is deployed on the cloud.

We have used Microsoft’s products.

It's a major integration scenario between SAP and the non-SAP identity management engine. The solution has a functionality called SoD check. The ease of integration of the solution with the existing IT infrastructure of an organization depends on the implementer’s familiarity and comfort with the process.

My organization has a turnover of 25 billion. We have a complex and feature-rich IT landscape. Some of the ideas behind the product’s capabilities are attractive, but some of the implementation parts are not transparent. I do not recommend it to anyone. Overall, I rate the product a six out of ten.

We use the product in our company from an internal perspective. 

One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use. 

Its valuable features include workflows, data management, and cloud integration capabilities. 

According to feedback I've received, some users prefer SailPoint over Saviynt in real complex environments. SailPoint has its provisioning platform. Complex integrations may pose challenges in scenarios like a large bank with thousands of users, making SailPoint a preferred choice for some.

I have been using the product for three years. 

The product is stable. 

The tool is scalable. You will just have to add clusters to scale up. 

I haven't contacted technical support yet. 

Saviynt's pricing is reasonable. 

Regarding integration capabilities with other IT systems, I believe Saviynt is effective, as they offer integration with several prebuilt solutions. However, I haven't handled the integration aspect personally, as our experienced technical team takes care of those tasks.

We collaborate with leaders in the market and have extensive experience working with a variety of prominent companies. Our clientele includes government institutions, private sector entities, mining companies, airlines, and companies in the banking and financial sectors.

I rate the overall product an eight out of ten. 

It is for Identity Governance and Administration (IGA). We primarily use it for authentication, governance audits, and access campaigns within our enterprise application.

Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company. 

The intelligence aspect is still in its early stages and needs improvement. But for the risk-based access request, I would rate it an eight out of ten.  

It's easy to use, but complex integrations require additional support. Standard applications integrate smoothly, but custom ones require time-consuming workarounds.

It's currently working well, but we're exploring other options due to user-friendliness concerns. 

We want a simplified tool that's more user-friendly for everyday tasks.

UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully. 

Additionally, documentation needs improvement, and a dedicated technical support team would be beneficial for resolving issues with the vendor.

I have been using it for nine years. It's been quite a long time. 

I would rate the stability a six out of ten. Stability isn't perfect across versions, but the integration with IBM Versa's emerging features is good. However, we prefer Saviynt to proactively identify internal data issues before customers encounter them.

I would rate the scalability around six out of ten. 

We have over 30k to 40k users using this solution.

The customer service and support are weak. It could be faster and knowledgeable. 

We're exploring Microsoft Entra ID while still using Saviynt. Overall, Saviynt is decent, but the UI and support aren't meeting our expectations. That's why we're exploring other tools.

The initial setup is easy. We use a SaaS-based model. 

The entire system, being cloud-based, is maintained by Saviynt itself. Only the portal is directly accessible to customers.

The deployment was straightforward and fairly quick, taking about half the expected time.

Four to five people are required for the maintenance. 

Overall, I would rate the solution a seven out of ten. 

If cost is a concern and you have a small user base without a dedicated IT team, proceed with  Saviynt. Because it manages everything, only the console is accessible to the customer.

It serves for identity management in the government sector.

Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access to recommendations and various business operations.         

Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet.

I have been using Saviynt for the past 1 year. 

Saviynt is widely used in the market with a large customer base. However, we often observe a relatively higher ratio of bugs. Despite this, both Saviynt and IdentityNow regularly release patches or upgrades, usually around four to five times a month. Clients can choose the appropriate version based on their applications and integrations, and it is generally recommended to go for the latest release. However, clients may stick to their current version if it already suits their needs. Upgrades are requested when identifying bugs or if a later patch addresses specific issues. Both Saviynt and IdentityNow are stable products, and any observed bugs are reported and managed through tickets and future releases.

I haven't directly interacted with them, but we do communicate if any functionalities are not working as expected or if there are gaps in understanding the functionality. We maintain contact with them throughout the project lifecycle, interacting with them as needed, whether it's for settling minor issues or addressing more critical ones.

Saviynt handles all aspects of installation and deployment for us. As a SaaS product, we have no control over product upgrades or installations.It's a SaaS product, not deployed as SaaS. A tenant is essentially an instance created for each of our customers, provided by Saviynt itself.

If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. 

In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's lifecycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, and alerts, and identifying potential risks.

The choice of software depends on your infrastructure. If your current setup is entirely on-premise, I would recommend opting for IGA. It offers more flexibility and compatibility in such a context, although it also supports cloud integrations. Conversely, if your infrastructure is purely cloud-based, such as being a recently established company fully operating on the cloud, a SaaS product like IdentityNow or Saviynt would be more suitable. Additionally, the decision may be influenced by the size of your employee or user base.

In terms of solutions and features, it's definitely a ten. However, when considering flexibility, feasibility of integrations, and from a developer standpoint, I would lean towards Saviynt. So, for an overall rating, I would prefer to assess each category individually rather than generalizing. If I were to rate Savient as a total product, it would be around eight or nine. From the employer's perspective, considering that it helps mitigate and identify various challenges, I would give it a decent rating of eight or nine.

The product is flexible to use. We can write connectors, and it is more inexpensive than SailPoint.

The product is complicated to scale compared to SailPoint. It runs on a native cloud platform and is not multi-tenant. This particular area needs improvement.

We have been using Saviynt for five years.

The product's stability is not easy to maintain.

Saviynt doesn't scale beyond 5,000 user accounts.

The technical support services are satisfactory.

Neutral

Saviynt has a complex design. I rate the initial setup process a seven out of ten.

Saviynt has a competitive price.

I rate Saviynt a six out of ten.

The product's certification includes valuable features like consulting and verification. The workflows are straightforward to use and configure in the access requests feature. Additionally, the repository has many features where you can define primary and secondary owners. You can customize it the way you want.

It is time-consuming to troubleshoot issues. Fetching data and transforming it to another system could be easier. There could be more customization options as customers have different environments and requirements. We need to go through other channels every time. It would save us a lot of time if more options were included. Apart from that, the documentation needs improvement as well.

We have been using Saviynt for two years. We are using the 23.4 version.

It is a stable product.

We have 7000 to 8000 users for Saviynt.

The technical support services are average. Their team asks us to refer to the forum whenever we raise tickets. Instead, they should provide the solution or divert customers to a specific forum, as customers cannot fetch essential information from a database or repository.

Neutral

I have used Oracle and SailPoint.

The initial is very straightforward. It takes a day to complete. The deployment process involves requesting Saviynt to fetch a tenant and download the component we need to install for the on-premise version. We can also deploy it on the cloud and integrate it as per requirements. We can use it once the connectivity is done and firewall ports are open.

We require one manager, one senior consultant or senior architect, and two to three developers to execute the process. However, the number of technical staff members depends on the use cases and time frame.

The product is less expensive than SailPoint.

I rate Saviynt a seven out of ten. It is not fully customizable. I advise others to work as a customer consultant apart from being an integrator.

We use the product to manage the identity life cycle in our organization. It also helps with identity governance. When our company has a new joiner, we use Saviynt to provision new account. 

Saviynt is easy to configure and manage. 

The tool is difficult to migrate. 

We have been using the solution for two and a half years. 

Saviynt is stable. 

The tool is pretty scalable. My company has 60,000 users for Saviynt. 

The tool's premium support is good. 

Positive

Saviynt's setup was easy and took two months to complete. Setup is fast but took time for us because we are not a small organization. 

Saviynt's pricing is acceptable and licensing costs are yearly. 

I would rate Saviynt an eight out of ten. You need to understand your business requirement and pay for the features that you require.