Saviynt is useful in the area of IGA. Saviynt is also useful SOC to do analysis, compliances, and everything.
External reviews
External reviews are not included in the AWS star rating for the product.
A short sentence
NA
Great Product
An IDaaS solution with low foot print on enterprise network.
Documentation is easily accessible.
Currently we are looking for a flexible way to enable MFA erollment for users when they are on-boarded on to IGA. Would like to know if Saviynt is planning to enhance the features to support MFA enrollments with Ping ID (not just user creation in Ping ID).
It would be great if users dashboard can be customised to have additional tile to view their MFA enrolments on Ping ID.
It would be highly useful if we can add custom jar files without having to hardcode secrets. One way of acheving this is to enable the jar file to access connection objects configured in saviynt which is not possible at the moment.
IGA tool implementation
Saviynt_LF
2. All features configuration, limitations and troubleshooting steps are documented under Saviynt Documentation portal, which is great help.
3. Easy to track the access and generate reports using analytics.
4. Thanks Saviynt support team, always reachable and get the issue addressed.
2. Access is automated and is provided intime; manual intervention is stopped.
3. Stronger security
4. Better customer and user experience.
5. Better control over users and data.
6. Easy to review access
Best IGA solution in the market in 2024
Saviynt as a savior for IGA
Needs to improve the customer support but is easy to learn
What is our primary use case?
What is most valuable?
With Saviynt, I can say that sometimes it gets complicated. At times, it is flexible, especially when compared to SailPoint. Intense of flexibility, most probably, I can say that it is a straightforward tool, and there is not that much confusion. We can use it as a straightforward tool for technical reviews, workflows, and everything else, like segregation of duties.
What needs improvement?
The product can improve the customer support offered to users since it is an area with shortcomings. The product also used to consider providing a free trial app for a month, especially if you are a normal user or if your organization likes the tool. For learning purposes, Saviynt also needs to provide users with some free trials. If I have a company, I can give the tool to my users for a free trial. If I don't have a company, but I want to learn about Saviynt and do some certifications or want some video of the tool, then at least for one month or fifteen days, a trial version should be provided to us to understand the tool, and how the front-end will be in the long run.
For how long have I used the solution?
I have been using Saviynt for a year. My company has a partnership with Saviynt.
What do I think about the scalability of the solution?
In our company, most people use Saviynt. In the outside world and organizations, only three or four people work on Saviynt. The remaining people work with SailPoint.
How are customer service and support?
Suppose you raise any instance with Saviynt's technical support team; you will not get any response immediately from them. It will take two or three days. Secondly, if we have any issues with the tool, then they cannot give a call back directly. They would initially share the links and ask us to go here and there. For example, if there is some Saviynt Ping-related issue, the tool's team will share some links. If the links don't work, then you have to share some logs. They will, on a high priority, join the call to help us. If you check with and want to get a call from Saviynt, it is not possible for us to get them.
How was the initial setup?
The product's initial setup phase is easy.
Most probably, the implementation, deployments and everything else is managed by Saviynt. With the implementation and everything, sometimes you can face issues, like communication issues or firewall issues. You know that the tool is in the cloud because we always need to connect third-party tools and everything else for users. Sometimes, we face issues with the implementation and deployment areas.
The solution is deployed on the cloud. Honestly, I don't know what type of cloud is used in the back end.
What other advice do I have?
To those who plan to use the product, I would say that if I don't want to show their data and want it to be kept secure, then I would suggest they use SailPoint. If someone wants a product that is mostly a cloud-based tool, then they need to select Saviynt. Everything depends upon the application flow, and managing the users and organizations can help with the cost-cutting.
If you get the videos and a trial version, the tool is easy to learn. You can see the videos and learn to use it.
If I want to learn about Saviynt Ping, we get videos and documents, but no one will offer any support for production or support to you for learning purpose. If you have an account, specifically a company account, you will get a license key for a one-month trial version and you can work on that one. If you get a trial version of Saviynt, it can be easy to manage the learning part.
I rate the tool a five out of ten.
Easy to use, developer-friendly, and simple to integrate with other applications
What is our primary use case?
I use the solution in my company for identity governance in my projects.
What is most valuable?
The most valuable feature of the solution is the ease that it provides for the approvals and also for the end users, especially for the way they can submit self-service requests through the tool. The product also has some features like certifications, which are generally very helpful for projects where you kind of perform the access reviews for people.
What needs improvement?
Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more professional with respect to the slowness that we generally experience with Saviynt, that the total at times slow. Saviynt needs to work on the slowness of the product and try to streamline it so that there are no further hiccups in the solution from the slowness part that users face generally.
I don't find anything that needs to be addressed in the tool presently because I know that there might be more functionalities in the tool that I haven't explored yet. As of now, the tool looks good to me.
It would be better if Saviynt's support team takes less amount of time to fix any issues for the tickets submitted by the users.
For how long have I used the solution?
I have been using Saviynt for a little over four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
As the tool is on the cloud, the tool will always offer scalability and availability.
I think the tool is good for medium and large companies.
How are customer service and support?
I have not contacted the technical support of the product, but from what I heard from my peers, I can say that there are quite a few requests that are open with Saviynt's support team, and it is something that I have been hearing for every project.
How was the initial setup?
The product's initial setup phase is simple.
I haven't come across the deployment, as it is something that happens at the initial phase of any project.
The solution is deployed on the cloud.
Which other solutions did I evaluate?
I can compare Saviynt with SailPoint. Saviynt is better than SailPoint as it is a more developer-friendly product. It does not require you to do too much coding. For people who are not completely into the core development side, where they have to code everything, I would say Saviynt is something that gives many out-of-the-box functionalities. The tool is very developer-friendly and easy to use. I heard that in SailPoint, more customizations are available for business analyst kind of roles. It is really difficult to manage the stakeholders when you have too many customizations available. From a developer-friendly point of view, I would rate Saviynt as having better grades than SailPoint.
What other advice do I have?
I do not frequently work with risk analytics capabilities. I have rarely come across the functionality.
The tool is very easy to use since it is developer-friendly. Integrating applications using Saviynt is easy.
In our company, we generally integrate in-house tools and applications that are built for my projects. I haven't integrated any related applications with Saviynt yet. Integration of the tool is something that varies from project to project. It completely depends on the clients' requirements. In the couple of projects I have worked on till now, I haven't seen a requirement where we have integrated the tool with AI.
I can recommend the product to others.
I rate the tool an eight out of ten.