Our customers use Fortinet FortiADC for load balancing multiple applications on databases, web servers, etc.
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Strong Security Measures
What do you like best about the product?
It offers value for money compared to traditional tools. The upgrade and renewal process take longer than expected but once set up it becomes easier to manage.
What do you dislike about the product?
There is need for improvement in terms of customer support and technical expertise. Upgrading the product is a problem at times.
What problems is the product solving and how is that benefiting you?
This has led to customer satisfaction levels and increased conversion rates. The security measures of FortiADC have shielded us from cyber threats.
Provides good scalability, but its stability for virtual machines needs improvement
What is our primary use case?
What is most valuable?
Fortinet FortiADC is the most affordable appliance you can purchase from any vendor. From a technical perspective, it is the most scalable device from Fortinet.
What needs improvement?
The product's stability for VMs could be better.
For how long have I used the solution?
We have been using Fortinet FortiADC for two years.
What do I think about the stability of the solution?
The product is stable in terms of hardware.
What do I think about the scalability of the solution?
The product has good scalability.
How are customer service and support?
I have logged many technical cases with the product's support team. They provide me with professional service.
How was the initial setup?
Fortinet FortiADC's initial setup is easy. The deployment process involves gathering customer information about routing and network design. The time taken for the implementation depends on the number of virtual servers or applications. In many cases, it takes three days to complete the setup. It is easy to maintain due to the powerful view of logs.
What's my experience with pricing, setup cost, and licensing?
The product has affordable pricing.
Which other solutions did I evaluate?
F5 Advanced WAF is more stable and granular and has the latest updates compared to Fortinet FortiADC. Although both the hardware has Layer 7 load balancing method.
What other advice do I have?
If you are running a small or medium-sized enterprise, I recommend Fortinet FortiADC. I rate it a five out of ten.
Best Application Delivery Controllers Tool...!!!
What do you like best about the product?
Very delighted with its performance and it provides more features like real-time detection, DDOS, WAF and Antivirus to protect our applications.
What do you dislike about the product?
Very poor customer support service, taking lots of time to provide the best technical solution.
What problems is the product solving and how is that benefiting you?
Day by day, they are improving support service and technical skills.
An easy to setup solution with good load balancing feature
What is our primary use case?
We use the product to manage load balancing and HTTP traffic.
What is most valuable?
I am impressed with the product's load-balancing feature.
What needs improvement?
The solution should improve finding false positives and false negatives. There are a lot of false positives.
How was the initial setup?
The product's setup is straightforward. The WAF took more time because we had to find a configuration that avoided a lot of false positives. We required only two people to handle the tool's deployment.
What other advice do I have?
I would rate the product a seven out of ten.
Great Forti Tool
What do you like best about the product?
What I like the most about FortiADC is how it is easy to build and manage. It gives better scalability to the application's security and performance. The overall performance is very satisfying in terms of DDoS and Antivirus features.
What do you dislike about the product?
The only downside of this tool is the price point compared to similar traditional tools. Also, customer service could be improved as well.
What problems is the product solving and how is that benefiting you?
FortiADC is a very easy-to-build load balancing tool by just following the documentation with solid security features. Productivity has improved and our organization is now in our safest place.
FortiADC review
What do you like best about the product?
FortiADC provides high visibility to applications as well as application security, with the help of its WAF, DDoS and Antivirus features
What do you dislike about the product?
The only challenge of FortiADC is the cost of the solution, as compared to traditional GSLB solutions
What problems is the product solving and how is that benefiting you?
Licensing - the features of application security, load balancing, and application availablity can all be utilised under a single license.
I like the intelligent global DNS feature
What is our primary use case?
We use FortiADC for link load balancing. FortiGate has this feature, but some customers aren't using Fortinet firewalls. In this case, the customer had three Internet links for downloading huge satellite images that are more than 70 GB.
This company collects the images so their software can analyze which crops are at risk. They download the images between the hours of noon and midnight, and their customers access the website early in the morning around 7 a.m. They need to have the images downloaded and analyzed by the time their customers wake up, but the download server only allows 10 connections per IP address. We set up three links to achieve 30 connections to that IP server, and FortiADC balances the load between those links.
What is most valuable?
Although FortiADC has multiple features that I like, the global DNS is the most helpful. It is primarily useful for customers with huge environments and at least two data centers. FortiADC can act as your DNS server. It can check which data center has the lowest latency, and route traffic to that one. It's an intelligent DNS.
It can also balance application loads between servers and reroute content. If a public IP address hosts multiple applications, ADC can steer the traffic to the specific server of that application based on the URL that you are calling. If you have servers that respond for one specific application, you can use the ADC to load-balance the sessions between those servers. Which server has the least number of sessions? Which server is responding the fastest?
What needs improvement?
I believe FortiADC will be discontinued soon because many of its features are now available on other Fortinet devices. We don't use it much anymore except for specific use cases that require the global DNS feature. Link load balancing and SD-WAN are now built into FortiGate, but the web application firewall policies could be improved.
For how long have I used the solution?
I started working with FortiADC in 2015, so it has been around eight years.
What do I think about the stability of the solution?
I rate FortiADC seven out of 10 for stability.
What do I think about the scalability of the solution?
I rate FortiADC seven out of 10 for scalability.
How are customer service and support?
I had a terrible experience with Fortinet support. I only used support once when I bought the solution. I got no response for two days. However, I believe that it's no longer the case. Fortinet solutions have problems when they're launched. For example, we had issues with Fortinet's authenticator when it came out. We also had trouble with FortiNAC in the beginning.
What other advice do I have?
I rate Fortinet FortiADC nine out of 10. In every instance where we deployed FortiADC, our customers were only looking for a specific feature. My advice to those considering FortiADC is to understand all the features because customers are often unaware of what it can do. Our customers typically want either the server balancing or global DNS features, and they are not aware of the other things they can do with the solution.
Good for load balancing traffic and DNS traffic
What is our primary use case?
It's used for load-balancing traffic and DNS traffic as well. We use FortiADC as the global traffic manager and DNS solution and also as a classic load application delivery controller.
We use it to load balance between applications.
What is most valuable?
It's a good product because it supports all the features that ADC solutions in the market can support, like F5 solutions, for example, such as the LTM of F5.
What needs improvement?
Fortinet has some drawbacks, and it can be a bit challenging to scale. Maybe some new features could be added to address these issues.
Another area of improvement is support. So the only problems are with support, and scaling can be a bit difficult. I
For how long have I used the solution?
It's been five years now. Currently, it's version 6.4.
What do I think about the stability of the solution?
It is a stable solution. We haven't faced any problems with stability, so let's say it's an eight out of ten.
What do I think about the scalability of the solution?
It's scalable. We can add more ADCs to the cluster if needed.
I would rate the scalability a seven out of ten. Because if we miss the appliance's sizing in the beginning, it will be hard to scale.
Our clients are small to medium-sized businesses. We didn't deploy the big appliances.
How are customer service and support?
The support is bad. Unfortunately, they are very late in responding to our requests. It takes too much time.
How would you rate customer service and support?
Negative
How was the initial setup?
The initial setup is easy to install. The process is straightforward.
The deployment takes around two to three days, considering the installation and configuration of some applications. We can easily configure the profiles.
What about the implementation team?
Usually, two people from my team, two engineers, work on the product. Moreover, customers usually request maintenance. So, one person is involved in the maintenance process.
What's my experience with pricing, setup cost, and licensing?
I believe the price is good. It's fair. There are no extra costs. You just pay for the license and, if applicable, for the hardware appliance. If it's a VM, there is no additional cost for the license.
It's up to the customer to choose a licensing model. If you choose to buy yearly, it's usually on a yearly basis.
What other advice do I have?
You can go ahead and buy this product. It's very good, pretty stable, and the price is fair, as I mentioned. So, in terms of competition, it's a good product.
Overall, I would rate it as an eight.
FortiADC
What do you like best about the product?
I like very much how FortiADC improves the scalability of applications and the security and performance as well. It doesn't matter where they are allocated, local or cloud. The result is the same.
What do you dislike about the product?
Beyond that, it has its balance and load balancing, the acceleration of the applications, and impeccable security. It needs a slight improvement in the subject of signatures for IPS and controls for the WAF to have exceptional protection.
What problems is the product solving and how is that benefiting you?
It resolves me to be able to have this magnificent solution however I want it, be it an appliance, in the cloud or virtualized in one of my servers, therefore I think it has too good mobility and this allows me to have a hybrid scheme to handle them. , so I can protect and balance the loads of my applications in the best way.
Great tool for load/link balancer
What do you like best about the product?
Easy to configure and manage.
Documentation which helps in quick setup.
SSL offloading
Documentation which helps in quick setup.
SSL offloading
What do you dislike about the product?
Upgradation and renewal process.
Customer and technical support.
Customer and technical support.
What problems is the product solving and how is that benefiting you?
Server load balancing and security layer.
FortiADC provides easy configurable and manageable server load balancing and security features which can be setup easily by following documentation.
FortiADC provides easy configurable and manageable server load balancing and security features which can be setup easily by following documentation.
Recommendations to others considering the product:
Awesome product which meets almost all the requirement but you may face challenge with upgradation and customer support team.
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