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1,007 reviews
from and

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    Pavan-Reddy

A cloud solution to centralize and analyze all processes with technical support

  • October 23, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to centralize all processes.

How has it helped my organization?

Before Sisense, we didn't have a single platform to monitor our performance data. As a performance advertisement organization, we needed a place to monitor all performances. Sisense helped us achieve this by pushing our data into one place. Now, anyone in the organization can analyze any data point they need without looking at multiple locations.

What is most valuable?

It is easier to get on board with Sisense because of their custom support team. You have a dedicated team to help.

What needs improvement?

Sisense is good in terms of visualization, but it has some drawbacks. For example, it doesn't have any way to sort or filter tables directly on the server side. Also, you can't have multiple tabs; it has a single dashboard.

Sisense has multiple levels of filtering, including similarities. Sisense has a huge customer base and is constantly adding plugins, so it is possible to create tables the way you want.

For how long have I used the solution?

I have been using Sisense for one to two months.

What do I think about the stability of the solution?

The product’s stability has no issue.

I rate the solution’s stability an eight or nine out of ten.

What do I think about the scalability of the solution?

30 users are using the solution, and we are planning to touch 100users mark.

I rate the solution’s scalability a seven or eight out of ten.

Which solution did I use previously and why did I switch?

We used multiple other solutions, including Google Looker Studio, Quicksight, Superset, and Google Sheets dashboards. We wanted to consolidate all data, so we switched to Sisense.

How was the initial setup?

Migrating our data to Sisense was not easy since we were in a very busy period, and there were some issues during the first few months. This prompted us to look for a super site and other solutions. We were able to figure things out with the support of the Sisense team. It was a painful process, but we are happy with the results.
The deployment took around two months and four or five people to complete.

I rate the initial setup a three out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The solution is not affordable for small businesses. It is cheaper for at least mid-stage startups to large scale. To get additional add-ons and plug-ins built by Sisense, we would need to purchase them as an extra package. There are also some extra costs associated with adding new profiles to Sisense.

I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What other advice do I have?

There are multiple stages of the availability. The first primary thing is cost. The second one is how large your data is and whether you want to research data in real-time or if it's frequency-based. There are much better solutions like Superset or Looker. If you look at consolidated data that refreshes regularly, like once daily, Sisense is definitely on the good side. It doesn't offer anything extra except for the good visualizations. Sisense is on top of the market. There is an associated brand value. If you want to share reports with the clients, that would also be easier.

We were evaluating Sisense, but the pricing was too high for us. We decided to try it and purchased an initial membership plan for 10 or 13 people. We worked directly with the Sisense team, but for a long time, we could not onboard our dataset. We explored multiple solutions, including onboarding a sample dataset first or directly catching the data through queries inside items. This is their primary KPI and USP - you can write questions in site settings and people. We tried to host this somehow, but all of our attempts failed. After multiple discussions, I could onboard the queries directly with the help of the support team.

We have dashboards all over the place. It was getting tough for us to track down where the information was. We needed a central location where all the dashboards are present. We were also hopeful that the AI features in Sisense could help us point to deeper insights that we cannot find ourselves all the time.

We were evaluating between Sisense, Superset, and Looker Studio. And I think Sisense is relatively fast compared to Looker Studio, for sure. Looker Studio also has some build problems, such as the inability to support custom queries. So, it's not a scalable solution for us.


One person currently does maintenance, but we are considering two or three for this job.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud


    Sumit S.

Great working with sisense

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
AI feature of Sisense is very cool for forecasting. Dashboard widget are very good to create business value.
Ease of use and integrating with cornerstone is very amazing.
What do you dislike about the product?
Its hard to say that what I dislike but we can have more videos on how we can bring more insights to usecases on sisense.
What problems is the product solving and how is that benefiting you?
Sisense is helping us to create a dashboard for our reports for cornerstone job and helped in alerting when jobs are taking longer and other widgets to show usage to our leaders.


    Insurance

simple, fast, careful with data model

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
simple easy to use, quickly get clients started creating dashboards
What do you dislike about the product?
difficulty with a complicated data model
What problems is the product solving and how is that benefiting you?
provide reporting to clients


    Computer Software

Sisense is a great tool, but it has issues and needs constant maintenance and support

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
Sisense is best for early-stage startups as it allows the flexibility and autonomy to move quickly and get insights. Also, the support team is very helpful and helps fix all issues.
What do you dislike about the product?
The software has bugs and needs constant maintenance. Also, unfortunately, the support deteriorated over time and not as good and fast to respond as it used to be in the past.
What problems is the product solving and how is that benefiting you?
We're using Sisense to visualize and surface business insights for our users and executives. On top of that, we use it to push metrics into our business systems.


    Financial Services

Next BI Booster in the industry.

  • September 04, 2023
  • Review provided by G2

What do you like best about the product?
It is at par with other visualization softwares such as Tableau and Power BI. It acts as a more user friendly option for those who want to work in the field of BI.
What do you dislike about the product?
Sisense can do better with more user discriptive tips withi the software. The icons are places trategically and well however looking at the icons alone and trying to understand what it does as a glance can be tough for a beginner.
What problems is the product solving and how is that benefiting you?
It is helpful to save time on dashboard creation and make things easier than an excel dashboard. It doesnt get stuck like other BI tools (Excel, Power BI) and has a very presentable UI which doesnt take much time to get accustomed with.


    Computer Software

Maybe not the best fit

  • August 30, 2023
  • Review provided by G2

What do you like best about the product?
Their Support team is very responsive and generally helpful if help can be provided. Reports look nice.
What do you dislike about the product?
Since we have our own custom implementation tied to specific Sisense versions, there are some fundamental issues that we cannot overcome without completely overhauling our integration. The version upgrade pace on the Sisense side is much faster than our own development cycle and the widening gap between versions makes it more and more difficult to get solutions to technical through support.

Additionally, during out early discussions with Sisense, our initial plan was to develop our integration on Linux, at which point we were told that Sisense is only being developed on Windows, flash forward a few years and Windows development has been completely discontinued, with Linux being the only platform for newer versions of Sisense. I understand that companies pivot, but I can't help but feel like we've been lied to from the inception of our collaboration.
What problems is the product solving and how is that benefiting you?
Allows our clients to view their data through an embedded Sisense portal within our application so they do not need to log into multiple portals in order to run analytics on their system.


    Logistics and Supply Chain

Overall a positive user experience.

  • August 25, 2023
  • Review provided by G2

What do you like best about the product?
The overall polish and look of the tool is a major benifit of using it.
What do you dislike about the product?
The price is definately high. Additionally, they seem to be investing more resources and development into their linux deployment over their windows deployment.
What problems is the product solving and how is that benefiting you?
Sisense allows us to embed our dashboards an provide them to our clients quickly and easily. The security options within sisense make it easy to have universal dashboards that all of our clients can view securly, instead of having to make individual dashboards for each client.


    Medical Devices

Good tool for BI

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Cube creation and daily updates are easy and straighforward.
Creating report are easy.
Support team is diligent and helpful.
Easier to use than other tools.
Good is you don't have access to a database (my case)
What do you dislike about the product?
Formatting is cumbersome.
PDF is not easy to format and reports don't look to the users the way I formatted them.
Needs coding for some things that should be more available (for example, combo boxes for viewers).
What problems is the product solving and how is that benefiting you?
Sales information for the sales reps and some for finance and accounting.
Reports can be mantained and created faily quickly.
Business has not increased as expected (mainly COVID related issues), so it's difficult to tell.


    John Epok P.

Your data in 1 visual space!

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
Highy integratable with common databases in which you can turn into nice looking dashboards useful for monitoring and internal and external performance visibility tracking
What do you dislike about the product?
Set-up in terms if dashboard design can be tedious - would require someone to be well adept on designs to create a dashboard. The technical side can be intimidating as well as need fair knowledge on integrations.
What problems is the product solving and how is that benefiting you?
Data are in silos and they don't communicate with each other. What's even more painful on the daily basis is that for someone, say an Analyst would need to open a lot of tools just to create a report.


    Juan Pablo M.

Best tool for analyze data

  • July 19, 2023
  • Review provided by G2

What do you like best about the product?
The ability to connect multiple sources and correlate each.
What do you dislike about the product?
Not been able to make it more userfriendly or to add more types of charts.
What problems is the product solving and how is that benefiting you?
Correlate multiple sources from different departments super fast, making directives take desitions faster.