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Very flexible and feature-rich BI tool
What do you like best about the product?
The tool is very flexible and feature-rich, has connectors for pretty much any digital data source one could imagine, so very easy to integrate to any of your existing data source tools. Their customer support is also outstanding, and even though the tool is pretty straightforward and easy to use, they really do want to make sure that their customers get the most that they can from the tool. Our users here have quickly come to rely upon the reporting capabilities multiple times per day.
What do you dislike about the product?
There could be some improvments in "picture-perfect" reporting capabilities. All the basic charts and graph types exist, and there is a rich java-script capability that allows a lot of individual control to those charts and graphs (line weights, colors, hiding certain columns of data, etc); but, the java-scripting does require a lot more skill to use than the standard UI controls.
What problems is the product solving and how is that benefiting you?
Easy access to data, integration of data from multiple sources, faster and more accurate business decisions.
Business Analyst
What do you like best about the product?
Ease of end user use, ability to drill for more details, customability, dashboard updates eaily distributed
What do you dislike about the product?
Nothing that comes to my mind readily at this time
What problems is the product solving and how is that benefiting you?
Create a standard interface/dashboard for endusers, based on deparmental needs, and give them the ability to get as detailed as required, without having to create endless reports with slight variations
An Objective Review of Sisense: Exploring the Pros and Cons
What do you like best about the product?
Comprehensive Data Integration: Sisense excels in aggregating data from various sources, enabling robust data analysis.
User-Friendly Interface: The platform's intuitive design facilitates easy navigation and use, even for those with limited technical expertise.
Advanced Analytical Capabilities: Sisense offers powerful tools for deep data analysis, supporting informed decision-making.
User-Friendly Interface: The platform's intuitive design facilitates easy navigation and use, even for those with limited technical expertise.
Advanced Analytical Capabilities: Sisense offers powerful tools for deep data analysis, supporting informed decision-making.
What do you dislike about the product?
Cost Considerations: The pricing structure of Sisense can be a barrier for small to medium-sized businesses or individual users.
Steep Learning Curve for Advanced Features: While the interface is user-friendly, mastering the more sophisticated functions of Sisense can be challenging.
Limited Customization in Standard Plans: Some users may find the customization options in the standard plans to be somewhat restricted.
Steep Learning Curve for Advanced Features: While the interface is user-friendly, mastering the more sophisticated functions of Sisense can be challenging.
Limited Customization in Standard Plans: Some users may find the customization options in the standard plans to be somewhat restricted.
What problems is the product solving and how is that benefiting you?
Sisense is a tool that's designed to manage and analyze data. It offers solutions that can be tailored to a wide range of industries and business sizes, addressing various data-related needs. By utilizing Sisense, businesses can expect to gain insights from their data, which could potentially influence decision-making processes. The specific benefits of Sisense can vary depending on the unique requirements and objectives of each business.
Enterprise Embedding Leader
What do you like best about the product?
Still believe Sisense remains one of the leaders in the embedding space given their array of hosting options.
What do you dislike about the product?
It is a very expensive product, with multi-year agreements. This is challenge for the S&B / Mid-Market, thus I feel it is far more tailored for Enterprise use-cases.
What problems is the product solving and how is that benefiting you?
Sisense enables embedding capabilities with ease, and is specifically tailored for Enterprise software requirements. Their use-based licensing models are also, at least from a unit economics standpoint, more scalable then alternative offerings.
Highly configurable analytics frontend
What do you like best about the product?
Highly configurable analytics platform. Capable of adapting to a variety of our use cases and needs, even as our product has scaled.
What do you dislike about the product?
We have had issues with Sisense, where the amount of data began to be limited (high memory usage, loading errors) which impacted our native platform reporting - analytics becoming slow or unresponsive.
What problems is the product solving and how is that benefiting you?
We use Sisense to provide our analytics frontend native within our platform. Sisense enabled us to launch fast with analytics capabilities, without having to build and maintain a plethora of frontend components every time we wanted to visualise something anew.
Lots of promises, lack of results
What do you like best about the product?
It's got an intuitive interface that's very user-friendly, and building dashboards is a breeze. They've done a great job on the UI/UX.
What do you dislike about the product?
The product is buggy, the updates cause chaos, and the promises of fixing things go largely unsolved. We spent ~$345,000 in three years and had to pull the plug. Initially, they recommended we host Sisense on our server, which we did, and after many issues, we moved to their cloud service as they told us this would solve all of the issues. This ended up not happening, and we had many issues that were simply unresolved. This caused major problems for our customers (we're a SaaS company, and we used Sisense to provide analytics to our customers), who constantly complained about things that suddenly stopped working (e.g., scheduled reports, exports to Excel and other features that stopped working out of the blue). The performance was lackluster, and all we received were excuses.
What problems is the product solving and how is that benefiting you?
Our primary goal was to provide embedded analytics for our customers within our application, but the dashboards took 10+ seconds to load the first time, so our customers simply stopped using it due to the low performance.
Great support, great partner !
What do you like best about the product?
You support team and your reactivity. Got a great release roll out cadence.
What do you dislike about the product?
That when embedded its loading imes are longer than in the sisense app
What problems is the product solving and how is that benefiting you?
Providing dashboard to our clients. We are a multinant B2B SaaS
User Friendly Application
What do you like best about the product?
Sisense allows users to quickly and easily get information in a very user-friendly format. We use this daily in our operations to pull and update numbers to stay on top of productivity. If you are familiar with SQL, it is very easy to create and set up queries that display information in many different formats. The output of data has numerous choices such as numbers, charts, and graphs that make the visual appearance that much more interactive. If we encounter any issues, Sisnece customer support is very responsive.
What do you dislike about the product?
I wish there was an option for totals for Cohort Grids.
What problems is the product solving and how is that benefiting you?
It allows us to take data and put it in a visual format that helps us run our business.
Very easy to use, but it brings so much insight to our data
What do you like best about the product?
It is so easy to create reports. We work with multiple customers configuring reports and Sisense allows us to leverage the same cube, but create different widgets that really allow them to spot trends. The improved AI capabilities offer great insights into the vast amounts of data that we share. We are able to integrate not only our data but outside data and create reports off of the combined data sets.
What do you dislike about the product?
While the support team is helpful, I have found that our items often take a long time to get resolved, if they get resolved at all. Fortunately, the quality of the product is much better than it was many years ago, so we have very few open bugs.
What problems is the product solving and how is that benefiting you?
Our solutions deal with hundreds of thousands of transaction lines to millions of transaction lines. We need to be able to not only share the information with our outsourced customers but provide them insight into what is going on with their data.
An 'okay' alternative to Microsoft BI.
What do you like best about the product?
It is flexible allowing you to customize your specific implementation of the service. When get assigned an account representative customer support is quick. They have built-in version control that seems like it would be nice if you needed it.
What do you dislike about the product?
There is a steep learning curve, even when you use it every day you will find something that you didn't know you needed to consider. It seems that they like to focus on their cloud solution and those that house the solution in their servers and environments are left to fend for themselves or pay for one of the Sisense partners for assistance with any issues related to managing and setting up the resources. System updates are not well-documented and are often prone to other issues.
What problems is the product solving and how is that benefiting you?
Sisense allows us to take a very large amount of information and consolidate into nice dashboards for our users.
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