3CX Phone System
3CXExternal reviews
493 reviews
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Grass roots product that works
What do you like best about the product?
Reporting features were highly customizable
What do you dislike about the product?
Supply Chain attack that caused us to abandon the product
What problems is the product solving and how is that benefiting you?
Reporting was 2nd to none
Great for the price but lacks important features for bigger buisnesses.
What do you like best about the product?
The price is 2nd to none for sure and it does work well on call quality.
What do you dislike about the product?
Misses alot of key features especially for call centers and reporting is very bland
What problems is the product solving and how is that benefiting you?
It helped us save money on phones and you get more features than the traditional phone lines we had. They are continuing to upgrade which is good means they are investing in themselves.
Our Overall experience is rather possitive
What do you like best about the product?
Friendly web interface.
Rich features with just a few clicks.
Phone connections using default and custom templates made easy.
Rich features with just a few clicks.
Phone connections using default and custom templates made easy.
What do you dislike about the product?
Playback my sound files live through web interface
Short dial code for listening every music assigned on the call center.
Customized security options for allowing / disallowing extensions to be called within the same call center.
Develop a way to allow IVRs to to tranfer / route through bridged call centers for incoming calls from either call center A or call center B, using ques from one call center to another.
Short dial code for listening every music assigned on the call center.
Customized security options for allowing / disallowing extensions to be called within the same call center.
Develop a way to allow IVRs to to tranfer / route through bridged call centers for incoming calls from either call center A or call center B, using ques from one call center to another.
What problems is the product solving and how is that benefiting you?
Remote Calling using reliable 3CX Application for both Android and iPhone.
Coplex configurations with least possible clicks
Coplex configurations with least possible clicks
Fantastic and well priced communication system
What do you like best about the product?
Regular interesting updates and a good community
What do you dislike about the product?
Sometimes we are forced to move to new versions too quickly
What problems is the product solving and how is that benefiting you?
Call centre
Good
What do you like best about the product?
Easy to maneuver and has a lot of features.
What do you dislike about the product?
Feels a little outdated, maybe allow more customization.
What problems is the product solving and how is that benefiting you?
Reduces the amount of missed calls by creating ring groups.
3CX Review: A Powerful & Flexible VoIP Phone System for Businesses
What do you like best about the product?
I appreciate that 3CX provides a unified communication platform with intuitive call management, video conferencing, and live chat all accessible via desktop, mobile, and browser. Its straightforward setup, CRM integrations, and cost-effective pricing make it an ideal solution for businesses of all sizes.
What do you dislike about the product?
Some advanced features in 3CX require technical expertise to configure and maintain properly.
What problems is the product solving and how is that benefiting you?
3CX simplifies call management, remote communication, and reduces phone bills by using VoIP. It also improves customer service with features like call routing, voicemail, and chat integration.
An easy to configure hybrid phone system
What do you like best about the product?
3CX is reliable, fairly priced, and flexible. The setup was simple, and there are quite a few features to increase productivity. For the price point, 3CX provides outstanding value.
What do you dislike about the product?
Importing users and extensions is sometimes difficult.
What problems is the product solving and how is that benefiting you?
We require an on-premise phone system with modern features at a reasonable price.
3CX is very user friendly and has amazing reports
What do you like best about the product?
I love that I can custom reports for what I need to review.
What do you dislike about the product?
I hate that it is hard to talk to a representative when I need to ask a question.
What problems is the product solving and how is that benefiting you?
We currently do not have any problems that are being solved
Hosting 3CX PBX On My Company's Server/Network
What do you like best about the product?
3CX is straightforward to configure and easy to use. Customer support is very good as there is always a knowledgeable person available to help with any questions or problems.
What do you dislike about the product?
Hosting and managing a VOIP phone system like 3CX does require additional time for updates and maintenance.
What problems is the product solving and how is that benefiting you?
I was able to create a bridge to connect our 3CX PBX with our factory's PBX in Italy. We can now reach our partners by simply dialing their extension.
be computer software
What do you like best about the product?
It is very nice to do all the operations via computer software. Desktop software and mobile application are very successful.
The number of features is very high.
The ease of integration is very nice
The number of features is very high.
The ease of integration is very nice
What do you dislike about the product?
License fee is a bit expensive
Discounts on license fees for the license holder according to the year of use
Discounts on license fees for the license holder according to the year of use
What problems is the product solving and how is that benefiting you?
It meets all my communication requests.
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