3CX Phone System
3CXExternal reviews
493 reviews
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An upgrade for us
What do you like best about the product?
Has flexible features that can be managed from the desktop app and/or website login. Can receive/make calls from the app on my mobile device allowing for users to have one phone while maintaining privacy.
What do you dislike about the product?
The mobile app has less functionality than the desktop/online.
What problems is the product solving and how is that benefiting you?
it allows us to work remotely easily.
3CX
What do you like best about the product?
Easy to dial, to chat or to meet persons, can see all the history about one contact
What do you dislike about the product?
Difficult to find my missed calls, can't rename my contacts, can see different stats of my team
What problems is the product solving and how is that benefiting you?
All my team can easily use 3CX and interact or transfer the call
Does not work as expected
I was excited to start playing around with AWS and my first project was to build a call center. 3CX took away its support for Amazon Chime. I was able to inbound calling to work, but not outbound calling.
used to use 3cx
What do you like best about the product?
easy to use. a user friendly tool. just one click away
What do you dislike about the product?
got problems in calling, sometime call won't go through
What problems is the product solving and how is that benefiting you?
when we used to use 3xc it was smooth until time that calls won't go through
Same Performance, Better Price
What do you like best about the product?
We have previously used other VOIP providers at nearly triple the cost. 3CX offers the same services, with no drop in performance, for much cheaper. The User management is easy and intuitive, and the desktop companion app is great.
What do you dislike about the product?
The only major downside of 3CX is that each caller on a conference call counts against your cal limit. While 3CX offers a web-based conference option, it duplicates the services we already utilize.
What problems is the product solving and how is that benefiting you?
We have multiple employees who are working in remote offices. Switching to 3CX has allowed us to set them up in their new locations with a dedicated work phone that is integrated into our phone network. While we have used VOIP services previously, 3CX is much cheaper than the other options and very easy to integrate and use.
RingDna 's Review
What do you like best about the product?
It is easy to use, number from Salesforce directly get transferred to 3CX just on one click . The number do not need multiple extension now immediately numbers can be dialed.
What do you dislike about the product?
There is no ring or tone when the number gets disconnected or goes to voicemail. If the number is not reachable it says tariff plan not updated or number needs recharge.
What problems is the product solving and how is that benefiting you?
Calling is easy and licences come cheap. We do not need multiple extension to call now or country code to put and dial a particular number. Our sales outut has shown a rise.
Cost friendly calling application
What do you like best about the product?
It is a cost-effective calling application with different prefixes
What do you dislike about the product?
Low connectivity to the customers, Most of the calls reach spam
What problems is the product solving and how is that benefiting you?
3cx provides multiple extension to call USA and Canada clients, Connecting with 100+ clients in a day
is this application became a new Skipee?
What do you like best about the product?
Available on the telephone, laptop, tablet, and personal computers. and number and email can be added to our professional network. User friendly interface is the main thing.
What do you dislike about the product?
i have nothing major but, only my colleagues have the information to use this application. however, the rest of my close friends don't use this application. i guess lack of PR on this project
What problems is the product solving and how is that benefiting you?
more user network is required, i think that is the main target for all stakeholders at the moment. we need to have a larger network and more users to have. otherwise, it will be forgotten like VIIBEER SKIIIPEE etc.
Practical but noisy
What do you like best about the product?
I like having the call history, also if there are several people in charge of the calls, if one person hangs up, the others still have the call, so it allows for better internal management of the calls.
What do you dislike about the product?
I don't like that there aren't more different modes: silent but visible, ... Also, the interface is not very nice and sometimes, we don't have the same call history as our colleagues.
What problems is the product solving and how is that benefiting you?
At least, 3CX addresses issues related to incoming calls: no need for everyone to have a landline phone, everything goes through the computer and it's surprisingly easy to use: ok for the call and not ok for the call!
Pretty good system
What do you like best about the product?
You can call from anywhere And the call looks like it's coming from your office. Nice chat feature. Easy to use.
What do you dislike about the product?
Can have many users. Hard to getvahold of customer service.
What problems is the product solving and how is that benefiting you?
We can have employees work from home or out of office and calls look like their coming from your office. Easy to chat with entire office as well. Easy to connect to all electronic devices.
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