3CX Phone System
3CXExternal reviews
504 reviews
from
External reviews are not included in the AWS star rating for the product.
Best Phonesystem there is
What do you like best about the product?
lots of options, great mobile app, easy to manage
What do you dislike about the product?
seting up simple caller routing to other phone numbers by app
What problems is the product solving and how is that benefiting you?
online phonebook
hotdesking
hotdesking
Recommendations to others considering the product:
try it, best phone systems
Required a lot of work for our requirements
What do you like best about the product?
Customizability is a great feature with the call flow apps
What do you dislike about the product?
Multiple sip trunks with same inbound rule cause the dissappearance of multiple inbound rules
What problems is the product solving and how is that benefiting you?
Monitoring and reports are important and it is something that 3cx provides well
Recommendations to others considering the product:
There is nothing like it on the market, it is a wise choice to invest in
An advanced level of high-definition communications for your business with 3CX.
What do you like best about the product?
This software maintains a peculiar programming that calls my attention in great quantities, because it acquires unified communicative resources, which can be used by any company regardless of its size. This system is based on telephone interactions, because it keeps powerful records of the operations performed, without excluding that their definition in each of these calls is extremely high, allowing a productive development in these areas of great importance at the business level.
What do you dislike about the product?
One of the characteristics that position this software in a disadvantage to average scales, is because to receive attention on the part of the program, we must cancel the monthly payments apart from the support, being a problem to great scales because its price increases suddenly, demanding a fixed price for these operations that necessarily must be free, to offer a service of quality and to satiate doubts and to solve existing problems.
What problems is the product solving and how is that benefiting you?
We use this software, due to its wide qualities in the communicative operations that we can develop through the digital installations of this service, it is necessary to emphasize that we maintain this system in the platforms that we acquire, integrated in each one of these since it is the main telephone server at general level, being extremely brilliant for us, to idealize and to interact with the clients, generically to offer massively the products that we have in disposition, being an exclusive marketing and of high range, due to the incredible and sophisticated sales that we exert, thanks to this application.
Recommendations to others considering the product:
3CX is very easy to configure, to the most appropriate and convenient environment for the user who decides to use its digital facilities, for telecommunication operations, as well as to install, it is very simple, allowing any operator, can install their databases to their computers and start promoting their services, in other words it should be noted that its telephone functions are incredibly advanced, being ideal for interactive operations and determine a good job, so as to lead to the desired reference point from the beginning of the executed call.
Excellent Service and Voip Solution
What do you like best about the product?
The application is easy to use, the reliability is astounding compared to the service we had before. The cost is significantly lower and the fact that it was international and could be used in places that others couldn't made it a winner for us.
What do you dislike about the product?
The mobile app automatically adds the number to your regular phone call list which gets confusing as to the source of the call.
What problems is the product solving and how is that benefiting you?
International dialing between companies and replacement voip solution
Recommendations to others considering the product:
This is an excellent solution and there are many resellers out there for this product. We had some issues with the way the product was being presented by one reseller and another had a very clear understanding of how it worked. I would just be cautious of the resellers that they sell you what you need.
3CX is essential for our teams, especially with remote work
What do you like best about the product?
3CX makes it easy for the sales team to contact all our customers. They can communicate from their computer or from their phone. And since the Covid, with remote work, it is very convenient for all teams to be able to communicate from home. Video Conferencing are also very helpful and easy to use. We are doing many meetings with it. The interface on the web application is easy and ergonomic, perfect for IT or non-IT people.
What do you dislike about the product?
I don't find the desktop application very practical. It's better to use the web application. But when you get a call and you're not in front of the browser, it's not perfectly optimized. I would suggest to improve the desktop application for a better use.
What problems is the product solving and how is that benefiting you?
3CX allowed us to avoid having to buy dozens of phones when my company moved. In addition, 3CX makes our life easier when we are in remote work. 3CX allowed us to avoid having to buy dozens of positions when my company moved. In addition, 3CX makes our life easier when we are teleworking.
We are very happy to have switched to 3CX and it would be hard to do without it now. 3CX is part of the communication within our company.
We are very happy to have switched to 3CX and it would be hard to do without it now. 3CX is part of the communication within our company.
3CX saves you money, is easy to install and gives you time for othe important thinks
What do you like best about the product?
3CX is cost-efficient telephony solution with modern modules like webmeeting and mobile app. It is easy to install and is working reliable since 3 years.
The software is indipendent from any hardware, so you have the free choice of server hardware and telephones. We are using 3CX with 70 Yealink T46 telephones in our main office. During the corona pandemic the mobil features webmeeting and the android/iphone clients helping us to commuicate without any borders.
The software is indipendent from any hardware, so you have the free choice of server hardware and telephones. We are using 3CX with 70 Yealink T46 telephones in our main office. During the corona pandemic the mobil features webmeeting and the android/iphone clients helping us to commuicate without any borders.
What do you dislike about the product?
Technical Support could be better. As an direct customer of 3CX you can buy support tickets or you can use the community forum.
What problems is the product solving and how is that benefiting you?
We are able to use a SIP-Trunk for VOIP.
We can commicate from home office or on business trips like we are at the main office.
We can commicate from home office or on business trips like we are at the main office.
3CX PROFESSIONAL REVIEW
What do you like best about the product?
-Easy to install
- Windows and debian possibility
- Easy to manage from the admin panel
- A lot of phone work with it
- Smartphone app is really simple and full of fonctionality
- Good practice documentation on the website
- DECT phone can be add on the système
- Windows and debian possibility
- Easy to manage from the admin panel
- A lot of phone work with it
- Smartphone app is really simple and full of fonctionality
- Good practice documentation on the website
- DECT phone can be add on the système
What do you dislike about the product?
- No folder on the phone book
- No distinctive waiting message for different group (only for all the systèm)
- No pre-hooked message directly on the inbound rule, only on the digital receptionist
- No simple voicemail on extension (only with the possibility to leave a message)
- No distinctive waiting message for different group (only for all the systèm)
- No pre-hooked message directly on the inbound rule, only on the digital receptionist
- No simple voicemail on extension (only with the possibility to leave a message)
What problems is the product solving and how is that benefiting you?
I'm solving old generation PABX with new IPBX 3CX, coming with new fonctionality, work from everywhere including home, and financially interesting with Trunk SIP. It's a big turn in our compagny and we can sell network materiel. This IPBX is the future of telephony.
3cx
What do you like best about the product?
Ease of use, transparency into all extensions and digital dashboard
What do you dislike about the product?
reporting is varied, but could use more customisation for our particular requirements
What problems is the product solving and how is that benefiting you?
voip required, conferencing and meetings
5 years in 500 extensions we're big fans.
What do you like best about the product?
Easy to use and configure. Excellent reliability. Great Value.
What do you dislike about the product?
I wish I could have unique music on hold for each of my 35 locations. I wish it handled fax extensions differently. Not complaints, just wishes.
What problems is the product solving and how is that benefiting you?
Moving from a super reliable Avaya Definity G3. We cut out telcom expenses to about 15%. We gained more control and of course the amazing feature set of 3CX.
3CX is a very affordable PBX. You get a full package of zero administration call routing.
What do you like best about the product?
3CX webmeetings included in the price wich is great in the situation of homeoffice
What do you dislike about the product?
updates from non active components that show up on the update panel
What problems is the product solving and how is that benefiting you?
Connecting all locations with a PBX in each location
Recommendations to others considering the product:
3CX is a great, affordable PBX which will make PBX for any IT department easier.
showing 81 - 90