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Reviews from AWS customer

5 AWS reviews

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3-star reviews ( Show all reviews )

    Rosie C.

Reliable but buggy

  • June 09, 2017
  • Review provided by G2

What do you like best about the product?
I like them at you can place calls with the keyboard by copy/pasting and hitting enter. I like that you can view your Q stats at any time.
What do you dislike about the product?
I don't like that you can't just click on any of the q's but have to navigate with the keyboard. I would like to see my outbound talk time and select and copy and paste phone numbers on inbound calls.
What problems is the product solving and how is that benefiting you?
It's great to be able to call only with the computer. I wish it could be a little more integrated into my web browser though so I don't have to click on the icon everytime it goes behind my browser window for an outbound. There is a feature that does this for inbounds.