3CX Phone System
3CXExternal reviews
504 reviews
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be computer software
What do you like best about the product?
It is very nice to do all the operations via computer software. Desktop software and mobile application are very successful.
The number of features is very high.
The ease of integration is very nice
The number of features is very high.
The ease of integration is very nice
What do you dislike about the product?
License fee is a bit expensive
Discounts on license fees for the license holder according to the year of use
Discounts on license fees for the license holder according to the year of use
What problems is the product solving and how is that benefiting you?
It meets all my communication requests.
An upgrade for us
What do you like best about the product?
Has flexible features that can be managed from the desktop app and/or website login. Can receive/make calls from the app on my mobile device allowing for users to have one phone while maintaining privacy.
What do you dislike about the product?
The mobile app has less functionality than the desktop/online.
What problems is the product solving and how is that benefiting you?
it allows us to work remotely easily.
Simple to Use VoIP
What do you like best about the product?
Being the admin, setup is simple, and admin portal is clean and easy to use.
What do you dislike about the product?
An update within last year took a key feature away that was not mentioned in release notes.
What problems is the product solving and how is that benefiting you?
Ease of use between multiples offices
3CX VoIP Phone System: Efficiency, Flexibility, and Cost Savings
What do you like best about the product?
Flexibility, and Cost Savings with complete control .
What do you dislike about the product?
The customer support experience could be enhanced.
SMS / MMS features are not easy to setup.
SMS / MMS features are not easy to setup.
What problems is the product solving and how is that benefiting you?
3CX is helping us solve the challenge of managing a distributed phone system by providing a unified and centralized platform for user extension management. With 3CX, we can easily configure, update, and monitor all user extensions from a single dashboard, which significantly reduces administrative overhead and ensures consistency across the organization.
Additionally, 3CX is particularly beneficial for supporting remote work. The system allows us to deploy and manage remote extensions seamlessly, giving remote employees full access to the phone system as if they were in the office. This has greatly improved communication, flexibility, and productivity across our teams, regardless of location.
Additionally, 3CX is particularly beneficial for supporting remote work. The system allows us to deploy and manage remote extensions seamlessly, giving remote employees full access to the phone system as if they were in the office. This has greatly improved communication, flexibility, and productivity across our teams, regardless of location.
3CX is the simplest PBX system
What do you like best about the product?
- the community
- the training seminars
- the ease of setup and use
- the integration
- the updates from the devs have been really on-point
- the training seminars
- the ease of setup and use
- the integration
- the updates from the devs have been really on-point
What do you dislike about the product?
I don't really have a downside for 3CX. The only thing I can think of would be possibly integrating/archiving the chat with Teams.
What problems is the product solving and how is that benefiting you?
3CX is our primary phone system for our company as well as the clients that have it running as well. The internal company chat is highly used and great with informal communication. Video conferences and webinars are great to have with little to no setup on the receivers end.
3cx is the most underrated VOIP platform out there.
What do you like best about the product?
We are a large, two-campus Residential Addiction Treatment center for Men and Women. We have used 3cx exclusively for 6 years now. We have been able to do so many amazing things with it.
Our entire phone system runs on 3cx
Our Intercom System Runs on 3cx
Our Payphones for our students runs on 3cx
The gate protecting our campus is controlled by 3cx
We have full control over rules, over our call routing and our IVR.
We recently switched to hosted 3cx in the cloud and all of the issues we had with hosting manually were completely solved by switching to the cloud. Our uptime has been 100% since moving to the cloud.
We love 3cx and hope to continue to be able to afford it moving forward.
Our entire phone system runs on 3cx
Our Intercom System Runs on 3cx
Our Payphones for our students runs on 3cx
The gate protecting our campus is controlled by 3cx
We have full control over rules, over our call routing and our IVR.
We recently switched to hosted 3cx in the cloud and all of the issues we had with hosting manually were completely solved by switching to the cloud. Our uptime has been 100% since moving to the cloud.
We love 3cx and hope to continue to be able to afford it moving forward.
What do you dislike about the product?
The only downside for us as a non-profit is the pricing. We would love for there to be more affordable pricing for non-profits but for a small business or enterprise deployment the price is very manageable.
What problems is the product solving and how is that benefiting you?
3cx keeps us connected with the clients we serve and with our other campus. We use it exclusively for our communication needs across both our campuses.
3CX Review
What do you like best about the product?
3CX is very easy to use and manage even for someone without a VOIP/phone system background.
What do you dislike about the product?
I have no real complaints, as long as you use the recommended hardware and Sip trunks.
What problems is the product solving and how is that benefiting you?
We needed a phone system that seamlessly enables remote and in office work and 3CX does that. Handsets, mobile app, and desktop clients can all be used.
I have experience configuring, and managing 3CX phone systems for efficient VoIP communication.
What do you like best about the product?
1. Cost-Effective – Reduces phone bills by using VoIP and supports free internal calls.
2. Easy to Manage – User-friendly web interface, quick setup on Windows, Linux, or cloud.
3. Remote Work Ready – Supports web conferencing, mobile apps, and browser-based calling.
4. Flexible Deployment – Can be hosted on-premise or in the cloud (own server or 3CX hosting).
2. Easy to Manage – User-friendly web interface, quick setup on Windows, Linux, or cloud.
3. Remote Work Ready – Supports web conferencing, mobile apps, and browser-based calling.
4. Flexible Deployment – Can be hosted on-premise or in the cloud (own server or 3CX hosting).
What do you dislike about the product?
Free version lacks some advanced features.
Requires annual license payment.
Some settings can be complex for beginners.
SMS and WhatsApp integration needs extra setup.
Cloud setup may not work smoothly on all platforms.
Requires annual license payment.
Some settings can be complex for beginners.
SMS and WhatsApp integration needs extra setup.
Cloud setup may not work smoothly on all platforms.
What problems is the product solving and how is that benefiting you?
3CX helps solve business problems like high communication costs, poor remote collaboration, and inefficient call handling by providing a unified, affordable, and easy-to-manage communication system.
Absolutely Love 3CX as a Reseller! A Game-Changer.
What do you like best about the product?
3CX stands out for its intuitive design and comprehensive feature set. The web client and mobile apps are incredibly user-friendly, empowering our clients to stay connected seamlessly from anywhere. Features like the visual call flow designer and straightforward user management make both initial setup and ongoing administration remarkably simple for businesses of all sizes, leading to high client satisfaction and fewer support requests for us.
What do you dislike about the product?
Okay, in general terms, one area for improvement in 3CX, particularly relevant for resellers managing multiple clients or larger organizations, lies in enhancing the flexibility and granularity of the multi-tenant system. While it offers a solid foundation, further development could focus on providing more advanced customization options and resource management at the individual tenant level.
Specifically, a key area for improvement could be finding more streamlined solutions for scenarios where multiple departments or tenants within the same physical location need to utilize the same SIP trunk or VoIP provider using the same public IP address. Current configurations for such scenarios can sometimes be complex or require workarounds. Simplifying this would significantly benefit resellers managing diverse client needs and improve deployment efficiency in various network environments.
Specifically, a key area for improvement could be finding more streamlined solutions for scenarios where multiple departments or tenants within the same physical location need to utilize the same SIP trunk or VoIP provider using the same public IP address. Current configurations for such scenarios can sometimes be complex or require workarounds. Simplifying this would significantly benefit resellers managing diverse client needs and improve deployment efficiency in various network environments.
What problems is the product solving and how is that benefiting you?
Complete phone system requirment
IP telephony made easy and affordable
What do you like best about the product?
- Available on linux
- Stability
- Easily configurable
- Features
- Stability
- Easily configurable
- Features
What do you dislike about the product?
- New v20 interface (a lot less intuitive than v18)
- Cannot load from csv anymore
- Cannot load from csv anymore
What problems is the product solving and how is that benefiting you?
Affordable and effective solution for IP telephony
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