3CX Phone System
3CXExternal reviews
504 reviews
from
External reviews are not included in the AWS star rating for the product.
be computer software
What do you like best about the product?
It is very nice to do all the operations via computer software. Desktop software and mobile application are very successful.
The number of features is very high.
The ease of integration is very nice
The number of features is very high.
The ease of integration is very nice
What do you dislike about the product?
License fee is a bit expensive
Discounts on license fees for the license holder according to the year of use
Discounts on license fees for the license holder according to the year of use
What problems is the product solving and how is that benefiting you?
It meets all my communication requests.
Simple to Use VoIP
What do you like best about the product?
Being the admin, setup is simple, and admin portal is clean and easy to use.
What do you dislike about the product?
An update within last year took a key feature away that was not mentioned in release notes.
What problems is the product solving and how is that benefiting you?
Ease of use between multiples offices
I have experience configuring, and managing 3CX phone systems for efficient VoIP communication.
What do you like best about the product?
1. Cost-Effective – Reduces phone bills by using VoIP and supports free internal calls.
2. Easy to Manage – User-friendly web interface, quick setup on Windows, Linux, or cloud.
3. Remote Work Ready – Supports web conferencing, mobile apps, and browser-based calling.
4. Flexible Deployment – Can be hosted on-premise or in the cloud (own server or 3CX hosting).
2. Easy to Manage – User-friendly web interface, quick setup on Windows, Linux, or cloud.
3. Remote Work Ready – Supports web conferencing, mobile apps, and browser-based calling.
4. Flexible Deployment – Can be hosted on-premise or in the cloud (own server or 3CX hosting).
What do you dislike about the product?
Free version lacks some advanced features.
Requires annual license payment.
Some settings can be complex for beginners.
SMS and WhatsApp integration needs extra setup.
Cloud setup may not work smoothly on all platforms.
Requires annual license payment.
Some settings can be complex for beginners.
SMS and WhatsApp integration needs extra setup.
Cloud setup may not work smoothly on all platforms.
What problems is the product solving and how is that benefiting you?
3CX helps solve business problems like high communication costs, poor remote collaboration, and inefficient call handling by providing a unified, affordable, and easy-to-manage communication system.
IP telephony made easy and affordable
What do you like best about the product?
- Available on linux
- Stability
- Easily configurable
- Features
- Stability
- Easily configurable
- Features
What do you dislike about the product?
- New v20 interface (a lot less intuitive than v18)
- Cannot load from csv anymore
- Cannot load from csv anymore
What problems is the product solving and how is that benefiting you?
Affordable and effective solution for IP telephony
3cx
What do you like best about the product?
we can connect whatsapp through taking otp on call
What do you dislike about the product?
network issue is there a little of times or depending on area
What problems is the product solving and how is that benefiting you?
connecting to customers without sharing personal number
Straight Forward
What do you like best about the product?
It is easy to Implement and provision new users. Queue management is easy.
What do you dislike about the product?
cleaning up employees who has left the company.
havent seen any workforce management reporting such as SLA reports etc..
havent seen any workforce management reporting such as SLA reports etc..
What problems is the product solving and how is that benefiting you?
Queue Management
Best software for IP Calling
What do you like best about the product?
Voice is clear and loud, there is no lacking in voice it is very easy to use we can record calls as well and send meesages
What do you dislike about the product?
sometime it didn't work when network is poor
What problems is the product solving and how is that benefiting you?
I do International calls using 3cx while submitting candidates. They pickup call easily and voice is also clear so it is easy for me.
User-friendly communication tool
What do you like best about the product?
3CX has been a reliable communication software.
It is easy to use, has user-friendly interface and customer support has always been easy to contact.
It is easy to use, has user-friendly interface and customer support has always been easy to contact.
What do you dislike about the product?
Atleast for 3 months of usage, no noticeable issues have been encountered yet.
What problems is the product solving and how is that benefiting you?
3CX has been a reliable tool to contact our Limousine service providers in Mainland China. We do use aircall but call can not go through with Chinese phone numbers and 3CX is there to solve the issue.
Easy, efficient & simple
What do you like best about the product?
3CX interface makes it very easier to make /receive calls & to persons in the network by checking their availability.
The product is well designed and very easier to use interface only takes few mins to train a completely new user on it.
The product is well designed and very easier to use interface only takes few mins to train a completely new user on it.
What do you dislike about the product?
Getting Support & finding answers through FORUM gets quite challenging. We have few instance where we are forced to access paid external support because of a 3CX bug.
What problems is the product solving and how is that benefiting you?
3CX does offer great versatility through its software interface & provides abundant information available for the managers & admins to check and keep up the deliverables & quality.
Better Management
What do you like best about the product?
*Seamless Connectivity
* easy dialing
* easy reports
*call recording
* easy dialing
* easy reports
*call recording
What do you dislike about the product?
It's very easy to show dials in reports.
What problems is the product solving and how is that benefiting you?
How easily we can manage team who are calling and align our team with the reports for next sprint of work in a day
showing 21 - 30