3CX Phone System
3CXExternal reviews
504 reviews
from
External reviews are not included in the AWS star rating for the product.
Great product with lots of features and tons of savings
What do you like best about the product?
I love all the options and ability to expand product. WIth 3CX our staff have been able to provide excellent care for the patients we serve. Choosing 3CX has been one the best decisions i have made. The return on investments is what i liked best.
What do you dislike about the product?
3CX has met all of our needs. You will not be disappointed.
What problems is the product solving and how is that benefiting you?
We have been able to meet all of our phone needs with expanded capabilities all for a significant reduction in cost.
Recommendations to others considering the product:
You will not be disappointed with the discussion to choosing 3CX. The return on investment will be much shorter than you think and the quality will amaze you and your staff.
Excellent product
What do you like best about the product?
The webconference included
the qr code for softphone
the qr code for softphone
What do you dislike about the product?
configuring a NTP server built in would help
What problems is the product solving and how is that benefiting you?
connect remotely on the webconsole from anywhere
Feature packed monster that is extremely easy to use and convenient for a muiltidude of industries.
What do you like best about the product?
I love the fact that 3CX is a webclient based phone system. Everything revolves around it, from the control of your phone (CSTA) to having chat, voicemail, web conferencing and also the ability to control the call flow of your extension without admin intervention.
What do you dislike about the product?
Admin features seem to fall a bit short. This is the only PBX that I can confidently say that it focuses mainly on the user and not the admin. But this is not a bad thing! In fact, it's a great quality to have considering it's robust design!
What problems is the product solving and how is that benefiting you?
With the COVID 19 pandemic, 3CX has made it easier than ever for us to deploy hosted systems for clients that need to work remotely. It has also allowed us, as a telecommunications provider to work remotely from our home as well and support our clients to the same degree that we did when we were in the office.
Recommendations to others considering the product:
Go for it! You won't regret the ease of use!
Cost-efficient Phone Solution
What do you like best about the product?
The cost savings were huge. We have many numbers with very little external usage, other than our sales staff. As such, excluding overhead on our IT department, we went from ~$35/month/line to $7/month/line pricing for hundreds of users.
What do you dislike about the product?
Missing some features that I would like, such as single sign-on, or a RESTful API access. With those features 3CX would be everything we have been looking for. Also, I wish more company branding was an option as well, even for an extra price.
Also, we had an instance where we didn't update our instance for a few months and it resulted in losing our 3cx.us domain. It caused a lot of initial hardship, but at that point we had ~20 extensions ported over and not our entire company.
Also, we had an instance where we didn't update our instance for a few months and it resulted in losing our 3cx.us domain. It caused a lot of initial hardship, but at that point we had ~20 extensions ported over and not our entire company.
What problems is the product solving and how is that benefiting you?
Cost and management. While cost was a reason for switching, management was another one as well. Being that we have control over easily creating new extensions, as well as troubleshooting, it makes it easier when problems or last-minute changes arise.
Recommendations to others considering the product:
Fully experiment with it and your needs first. We use it on Polycom phones, Yealink phones, desktop soft phone, and app soft phone -- not all work to the same levels of the others.
Great, but every now in then I'll run into minor problems
What do you like best about the product?
The simple interface and how accessible it is across devices (computers, smartphones and so on).
What do you dislike about the product?
The app is buggy on iOS devices and calls sometimes cut out.
What problems is the product solving and how is that benefiting you?
Calls sometimes drop when using the iOs app, but the platform is easy to use and very accessible.
Recommendations to others considering the product:
Great way to stay connected across different devices and easy to use!
A phone system that is so easy to use. The frequent updates, keep the software fresh.
What do you like best about the product?
The User interface, and the ease of updates.
What do you dislike about the product?
The restriction on the quality for hold music.
What problems is the product solving and how is that benefiting you?
3CX provides us with a PBX that does not rely on a particular brand of hardware. It allowed us to save money by not having to purchase expensive hardware.
Recommendations to others considering the product:
No Comment
3CX
What do you like best about the product?
Being able to schedule Webmeetings through 3CX. The phone console is also very user-friendly and I am able to analyze call data.
What do you dislike about the product?
Cannot create a standing web meeting. We have to create a new meeting each week.
What problems is the product solving and how is that benefiting you?
Streamlined communication with off-sites teams. Holding weekly web meetings with different departments.
Best phone system
What do you like best about the product?
It is easier to dial and configure the extensions. It is user friendly.
What do you dislike about the product?
It does not provide recordings that are older than 3 months
What problems is the product solving and how is that benefiting you?
My work has been easier as I am able to connect easily with my colleagues
Recommendations to others considering the product:
Do go for it...
Use 3CX for cost-saving in telecommunications
What do you like best about the product?
I like how 3CX can call both landlines and mobiles. With just a laptop and headset, we have now removed the need for mobile phones and legacy phones.
What do you dislike about the product?
What I dislike is that 3CX can be spotty when calling. It's a function of both the need for a powerful laptop and a good internet connection.
What problems is the product solving and how is that benefiting you?
We're trying to transition to a telecommunications system that will account for our calls to both mobile and landlines. We're hoping this will cut our costs.
Recommendations to others considering the product:
Please do a trial run first to test the internet system if their computer system can handle it.
Fantastic Business Phone System
What do you like best about the product?
Solutions for a range of business sizes.
Works for smartphones, macs, windows
Free video conferencing
Works for smartphones, macs, windows
Free video conferencing
What do you dislike about the product?
Support could be improved, includes support documentation.
What problems is the product solving and how is that benefiting you?
Connecting people in my office easily, working together has never been easier.
showing 141 - 150