3CX Phone System
3CXExternal reviews
493 reviews
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Grass roots product that works
What do you like best about the product?
Reporting features were highly customizable
What do you dislike about the product?
Supply Chain attack that caused us to abandon the product
What problems is the product solving and how is that benefiting you?
Reporting was 2nd to none
My experience with 3CX
What do you like best about the product?
3CX stands out for its flexible deployment, robust feature set, and cost-effective plans, including a free version for up to 10 users
What do you dislike about the product?
Complex Setup for Non-Technical Users
Initial configuration and some advanced features require technical expertise. Businesses without an in-house IT team may find deployment and ongoing management challenging
Initial configuration and some advanced features require technical expertise. Businesses without an in-house IT team may find deployment and ongoing management challenging
What problems is the product solving and how is that benefiting you?
Suitable for SMBs up to large enterprises. Unlimited extensions on pro tiers. System administrators have deep access for customization and detailed reportin
Great for the price but lacks important features for bigger buisnesses.
What do you like best about the product?
The price is 2nd to none for sure and it does work well on call quality.
What do you dislike about the product?
Misses alot of key features especially for call centers and reporting is very bland
What problems is the product solving and how is that benefiting you?
It helped us save money on phones and you get more features than the traditional phone lines we had. They are continuing to upgrade which is good means they are investing in themselves.
ChatGPT dijo: Very useful for business connectivity without the need for softphone devices.
What do you like best about the product?
Easy to use, lightweight, highly compatible, very practical in its configuration, fully compatible with various telephone system providers. Extremely accessible for mass training of staff.
What do you dislike about the product?
The design is perhaps a bit outdated for current times, as it feels like the software has been frozen in time in terms of its visual appearance, which gives the impression of being an obsolete system.
What problems is the product solving and how is that benefiting you?
This program has supported effective communication among employees during remote work, allowing them to stay connected through their extensions even from home. It also adds agility when moving around within the company and contributes to optimizing the workspace by eliminating the need for old IP phones.
Our Overall experience is rather possitive
What do you like best about the product?
Friendly web interface.
Rich features with just a few clicks.
Phone connections using default and custom templates made easy.
Rich features with just a few clicks.
Phone connections using default and custom templates made easy.
What do you dislike about the product?
Playback my sound files live through web interface
Short dial code for listening every music assigned on the call center.
Customized security options for allowing / disallowing extensions to be called within the same call center.
Develop a way to allow IVRs to to tranfer / route through bridged call centers for incoming calls from either call center A or call center B, using ques from one call center to another.
Short dial code for listening every music assigned on the call center.
Customized security options for allowing / disallowing extensions to be called within the same call center.
Develop a way to allow IVRs to to tranfer / route through bridged call centers for incoming calls from either call center A or call center B, using ques from one call center to another.
What problems is the product solving and how is that benefiting you?
Remote Calling using reliable 3CX Application for both Android and iPhone.
Coplex configurations with least possible clicks
Coplex configurations with least possible clicks
If you need a basic servise go with 3CX
What do you like best about the product?
It's very simple and easy to use, there's only the basic elements to use ands that's good
What do you dislike about the product?
The interface looks like a old celphone, they can improve that to something more minimalitic
What problems is the product solving and how is that benefiting you?
It's free and easy to use
Fantastic and well priced communication system
What do you like best about the product?
Regular interesting updates and a good community
What do you dislike about the product?
Sometimes we are forced to move to new versions too quickly
What problems is the product solving and how is that benefiting you?
Call centre
Good
What do you like best about the product?
Easy to maneuver and has a lot of features.
What do you dislike about the product?
Feels a little outdated, maybe allow more customization.
What problems is the product solving and how is that benefiting you?
Reduces the amount of missed calls by creating ring groups.
3CX Review: A Powerful & Flexible VoIP Phone System for Businesses
What do you like best about the product?
I appreciate that 3CX provides a unified communication platform with intuitive call management, video conferencing, and live chat all accessible via desktop, mobile, and browser. Its straightforward setup, CRM integrations, and cost-effective pricing make it an ideal solution for businesses of all sizes.
What do you dislike about the product?
Some advanced features in 3CX require technical expertise to configure and maintain properly.
What problems is the product solving and how is that benefiting you?
3CX simplifies call management, remote communication, and reduces phone bills by using VoIP. It also improves customer service with features like call routing, voicemail, and chat integration.
Seamless Communication Made Easy with 3CX
What do you like best about the product?
We've been using 3CX for several months now, and it's made a significant difference in how our team communicates—both internally and with clients. The setup was straightforward, and the interface is intuitive.
What do you dislike about the product?
The mobile app works well overall, but occasionally experiences call dropouts or delayed notifications, especially in low-network environments.
What problems is the product solving and how is that benefiting you?
With its mobile and web apps, our team can stay connected from anywhere, which has been essential for supporting hybrid and remote work environments. By consolidating voice, video, live chat, and messaging into one platform, 3CX has eliminated the need for multiple tools, streamlining internal and external communication.
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