We use this solution for bot mitigation. We run a dedicated server to manage a high-traffic website that draws a lot of attention from bots.
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Great solution
What do you like best about the product?
Easy to use features, robust dashboard, and insights
What do you dislike about the product?
Nothing to be honest, everything is great
What problems is the product solving and how is that benefiting you?
We are protecting our APIs with bot manager, and we are seeing less attacks week over week, and the Radware support team has been excellent
Recommendations to others considering the product:
Its a custom solution actually, and they have a smart team who understands your problems and designs the solution in a way that works for you, security is not a one size fits all thing
Awesome Experience
What do you like best about the product?
Protection from spam bot services is great whitelisting genuine ones through great algorithims!
What do you dislike about the product?
Sometimes doesn't respond and therefore need to be done manually.
What problems is the product solving and how is that benefiting you?
Discarding spams
Really improved protection for our website and attorneys mobile app
What do you like best about the product?
The fine tuned non-human bot detection. Protecting our website and mobile app from bad bots. The seemless integration. Our IT department loves the easy to use dashboard.
What do you dislike about the product?
There is nothing to dislike. This software is far beyond the accuracy and quality of our previous
What problems is the product solving and how is that benefiting you?
We were struggling with the loss of traffic because of theft of content. ShieldSquare eliminated the possibility of content infringement.
Recommendations to others considering the product:
ShieldSquare is an easy way to discover scraping bots entering your site. It shows all the bots scraping your site, good and bad bots, and provides multiple alternatives to reject bad bots: Captchas or false data.
Square Shield Bots
What do you like best about the product?
the level of security is very good..to my knowledge cannot not remember having any issues
What do you dislike about the product?
as far as I can remember, there was nothing I disliked about it
What problems is the product solving and how is that benefiting you?
less crashes and secure content sent properly through servers
Recommendations to others considering the product:
use it
Easy to use bot detection API
What do you like best about the product?
With a simple, fast API call, ShieldSquare detects bots reliably. Essentially it does what it says on the tin, which is perfect for us.
What do you dislike about the product?
The product appears to focus on bot blocking rather than on data quality which is our focus, but it is easy enough to ignore the blocking recommendations.
What problems is the product solving and how is that benefiting you?
Our primary focus is on data quality. ShieldSquare enables us to have confidence in the analytics we are providing to our clients.
Excellent service with minimal involvement
What do you like best about the product?
The service does exactly what it promises with minimal requirements on our part.
What do you dislike about the product?
Having to deal with Bots at all is aggravating but this was a great solution
What problems is the product solving and how is that benefiting you?
"False" traffic, bots "scrapping" the site.
Best Bot Blocking Service w/ Great Pricing!
What do you like best about the product?
The team over at ShieldSquare is truly professional. They are all very understanding and caring of your business needs. I feel listened to and whenever I have a concern or need to make any changes, someone is always there to help me. Exceptional support 24/7. They are based in India, but have a team that works US hours to be on call during our US business hours. Also really appreciate that they will get on a video call and share screens with the customer on short notice. Very responsive!
What do you dislike about the product?
Sometimes, the phone connection on their end is a bit low quality. However, every time I've mentioned this, they get on it immediately and use headsets that makes everything a whole lot better.
What problems is the product solving and how is that benefiting you?
The bot blocking solution for Bot Management itself is awesome. Happy to see that before implementing that, Ad fraud rate was at an all-time high. Since the implementation, happy to report that we're able to run our ad campaigns with less than 2-5% ad fraud rate. This is very important to our advertisers and allows us to better serve our campaigns.
Weekly reports are sent and the dashboard is incredibly easy to use. On my second year of renewal for my current company.
Weekly reports are sent and the dashboard is incredibly easy to use. On my second year of renewal for my current company.
Recommendations to others considering the product:
Do it!
There are webmasters who do this manually, but we don't want to spend our time doing that kind of whack-a-mole.
What is our primary use case?
How has it helped my organization?
Bots have become more prevalent and insidious over the years. We use ShieldSquare as a gateway to filter traffic, letting the good bots and real users in while keeping the bad bots out. There are webmasters who do this manually, but we don't want to spend our time doing that kind of whack-a-mole. The other big upside is in preventing scrappers. We publish a lot of original content, and without this protection, there is a feeding frenzy on it that could result in search engines listing the scrapper sites higher with our own content.
What is most valuable?
The reporting is excellent, providing a nice overview of what's coming at us. Along with Google analytics, it helps us get an understanding of our traffic. We've also found the whitelist feature handy, which allows us to crawl our own site without being blocked.
What needs improvement?
This is always evolving, but somehow quarantining bots or sticking them in a honeypot so they can't pound the API would be helpful. The bots, of course, are always evolving.
For how long have I used the solution?
I have been using this solution for about eight years.
What do I think about the stability of the solution?
I haven't had a problem with any downtime.
What do I think about the scalability of the solution?
We've had to scale it up, and it was not a problem.
How are customer service and support?
It's been excellent. The recent support was very helpful.
Which solution did I use previously and why did I switch?
We did this ourselves using firewalls and other tools, but it proved a losing battle.
How was the initial setup?
The initial setup for us was a long time ago. I remember it requiring a bit of effort, but getting the help we needed.
What about the implementation team?
We implemented this solution in-house.
What was our ROI?
I can't provide a solid number, but for what we save in resources and what we get from listing protection, it is certainly worth it.
What's my experience with pricing, setup cost, and licensing?
We didn't hit any traps. This company has been very honest and helpful. I'd suggest letting them make recommendations.
Which other solutions did I evaluate?
We evaluated solutions a while ago, but I think we looked into Incapsula and a few others.
What other advice do I have?
They've been great during transitions, like when we've had to move servers. Thye provided excellent support. They're very tenacious about getting problems solved, even when it means digging deep.
Top rate security and service
What do you like best about the product?
The interface is easy to use, the team was easy to work with and we implemented and started blocking unwanted potential hackers in minutes.
What do you dislike about the product?
nothing, its perfect for our needs and does everything we expected it to.
What problems is the product solving and how is that benefiting you?
Stopping unwanted spiders and crawlers from slowing down our servers.
Protecting our business
What do you like best about the product?
Shieldsquare has done a great job in protecting our business. They are very quick to reply when being contacted and they have always been able to help us with our requests.
What do you dislike about the product?
It would be great if the had access to more data and could do more changes yourself.
What problems is the product solving and how is that benefiting you?
In a very competitive market their will always be competitor that scrape your websites in order to compete with you. Shieldsquare helps us in making it very hard for those competitors to do that which is one of many ways for us to try to continue being market leader.
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