We utilize Radware Cloud DDoS Protection Service to safeguard against unpredictable floating IP traffic. If the traffic exceeds the capacity of the on-site Radware Defense Pro product, the system will automatically switch over to cloud-based filtering.

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Reduces the concerns about attacks on the entire organization, allowing us to maintain uptime
What is our primary use case?
How has it helped my organization?
Real-time threat blocking is highly effective in capturing attacks as they occur with near-instant response time. In my experience, it seldom causes any issues once detected.
Radware Cloud DDoS Protection Service reduces the concerns about attacks on the entire organization, allowing us to maintain uptime in situations where others might not be able to do so without this solution.
Radware Cloud DDoS Protection Service's response time is commendable. Their solution is highly responsive when we contact them, or in case of an attack where they need to initiate contact with us to collaborate on cloud mitigation.
What is most valuable?
The most valuable feature is the controller that determines when and how traffic can be moved to the cloud.
What needs improvement?
The current deployment heavily depends on the Radware team and requires improvement, particularly in the device configuration aspect rather than the cloud mitigation aspect. We encountered several challenges during deployment. We heavily relied on Radware's technical team to ensure the proper setup and configuration of VPN tunnels for cloud mitigation.
For how long have I used the solution?
I have been using Cloud DDoS Protection Service for several years.
What do I think about the stability of the solution?
Radware Cloud DDoS Protection Service is stable.
What do I think about the scalability of the solution?
I give Radware Cloud DDoS Protection Service an eight out of ten for scalability.
While the solution is capable of accommodating scaling up, it may take a bit of time to fully implement.
How are customer service and support?
I have had a positive experience with technical support. Whenever I submit a ticket regarding an issue, they promptly respond within a reasonable amount of time, depending on the severity of the case. They consistently guide me to a solution that addresses all of my concerns.
How would you rate customer service and support?
Positive
How was the initial setup?
I typically serve as an intermediary, coordinating various aspects to ensure everything runs smoothly. To clarify, our focus is primarily on wholesale services where we assist customers with deployments. My role involves managing projects to ensure successful product activation and deployment, acting as a project manager to oversee the process and ensure its smooth execution.
What about the implementation team?
We assist our customers with the implementation.
What's my experience with pricing, setup cost, and licensing?
When compared with other solutions, my end user is satisfied with the costs and believes that Radware Cloud DDoS Protection Service is worth the price paid. They found the solution to be effective within their budget.
What other advice do I have?
I give Radware Cloud DDoS Protection Service a nine out of ten.
For those searching for a more affordable option in the market, remember the saying 'you get what you pay for'. It's essential to explore various solutions and weigh all options carefully. Saving money is important, but sometimes it's necessary to spend a little extra to acquire a quality product that meets our expectations. Therefore, the cheapest alternative may not always be the best choice. Conducting thorough research is worthwhile to ensure we receive our money's worth.
We deployed the solution at both primary and disaster recovery locations to protect the end user's primary Internet access and backup connections in case they need to be utilized.
Radware sold us a solution bundle that included hardware, and in addition, the Cloud DDoS Protection Service was also included.
Be ready to allocate a considerable amount of time to collaborate with the Radware technical team in order to comprehend and effectively incorporate their product with your current Internet connection.