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Reviews from AWS customer

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External reviews

425 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Amos Babatunde Jayesimi

An excellent application to monitor transactions and keep track of data analytics

  • May 10, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to monitor transactions and to keep track of, like, data analytics.


What is most valuable?

I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions. So, it shows us the transactions that are coming in, outgoing transactions, and field transactions. So, we had the freedom to customize, and I think that was priceless.

What needs improvement?

Regarding Search Guard functionality, there is room for improvement. Also, I think it was pretty good for the area I used.

For how long have I used the solution?

I have experience with AppDynamics.


What do I think about the stability of the solution?

I rate the solution's stability as a ten out of ten because it is a very stable platform.

What do I think about the scalability of the solution?

It was scalable on other platforms where we needed to buy licenses because we simply had to customize it again to accommodate whatever we were adding. We didn't use it much since many users weren't using it. It was just for the IT and executive personnel who wanted to view the dashboard. Yeah. So, it was quite easy. Up to 200 users were using the solution.

How was the initial setup?

The initial setup was quite easy because we were given an option or leverage to ask AppDynamics to send staff members over for training. After that training, they were able to come back and deploy the solution for us. So, the process was quite easy, and they were also offering support. For deployment, we prefer to deploy it on-premises. So, we have it in our DR and production environment. The deployment process didn't take long since it was done by AppDynamics' team, which is quite a big institution.

What about the implementation team?

We did the implementation ourselves, but we had their support virtually.

What was our ROI?

I have experienced an ROI using the solution. So, AppDynamics provides us with details to have a live view of our transactions, especially whenever we're having failures, during which we have a live view of it provided by the monitoring guys. We link it to our MySQL so we can query what transactions are failing or what error they are getting. So we know what the customers are facing from the comfort of our offices. The solution was worth the money.

What's my experience with pricing, setup cost, and licensing?

There were no added costs in addition to the standard licensing fees.

What other advice do I have?

Since it is an excellent application, I rate the solution a ten out of ten. I would suggest others use the products and just make sure that they get in touch with the administrator of AppDynamics so that they can devote their time and energy to learning about it so that they can at least administer the platform properly.


    reviewer1829205

Useful monitoring, scales well, and straightforward implementation

  • May 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

AppDynamics is an APM tool. We use it for application performance monitoring for a financial company. It is an end-to-end monitoring solution for any application and works with different technologies, such as Java and .NET.

The company was able to monitor their transactions with the financial institution to determine where the problems were in a particular brand. The company was satisfied with the performance of the solution.

How has it helped my organization?

This solution has reduced our customer's time to resolve issues.

What is most valuable?

The most valuable features of AppDynamics is the scalability and monitoring.

What needs improvement?

AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach.

It's an agent-based software that must be deployed multiple times whereas competitors have one agent that can deploy everywhere.

For how long have I used the solution?

I have been using AppDynamics for approximately six years.

What do I think about the stability of the solution?

AppDynamics is a stable solution, but sometimes the analytics goes down and does not work or customers' addresses do not get collected. However, overall it is stable.

What do I think about the scalability of the solution?

All of the IT and business staff are using the solution.

The scalability of the solution is good.

How are customer service and support?

The support could improve.

Which solution did I use previously and why did I switch?

I used Dynatrace prior to AppDynamics. The switch was a business decision.

How was the initial setup?

The process of implementing AppDynamics is straightforward, but it ultimately depends on your specific use case. You can easily implement an agent if you have a simple use case.

There is an agent that needs to be copied into the project and actioned to start.

Using it can be somewhat complex as it requires manual configuration, such as when creating a dashboard. If you have a more complex use case, the manual configuration can take a considerable amount of time. Additionally, there is a learning curve associated with this tool, and it takes time to gain expertise. It is not something that anyone can easily configure without investing the necessary time and effort.

It takes three to four months to become an expert in the tool to be able to use it effectively.

What about the implementation team?

To complete the implementation of the solution the staff that have access to production are involved. There are a few people that are needed.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use the solution and it is expensive. The licensing model needs to improve.

Which other solutions did I evaluate?

There are other solutions that are better at APM than AppDynamics.

What other advice do I have?

AppDynamics is primarily an APM tool, and if you're looking for end-to-end monitoring and AI ops capabilities, it may not be the best fit. For instance, if you want to analyze transitions, pinpoint failures, and view logs all in the same tool, AppDynamics may not provide a complete solution.

I rate AppDynamics an eight out of ten.


    Jacobo S.

The best choice for app developers and online retailers

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
is a good option for to optimize digital processes in terms of bussines and catalogs updating for ecommerce, My team loves it and saved us a lot hours of manual labor
What do you dislike about the product?
each actualization sometimes is hard to manage and affects the integrations with other platforms in many times it would be great if the updates can be more friendly for the users in terms of UI and UX
What problems is the product solving and how is that benefiting you?
optimizing processes and time savings! with this my team resolves many processes on time record and help us to improve many manual tasks regarding apps and also for data understanding


    Narendra M.

AppDyanamics review

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
AppDyanamics is application performance monitoring and transaction tracking helps Ops team to act quickly.
What do you dislike about the product?
Required third party tools to be integrated if you need to start or stop the instances monitored by it. Auto healing feature is not available.
What problems is the product solving and how is that benefiting you?
Application monitoring and cloud infrastructure monitoring


    sarath k.

Prodigious application monitoring

  • September 22, 2022
  • Review provided by G2

What do you like best about the product?
It has one of the best featured that setting alert threshold can be done based on baseline of all the metrics
Easy to narrow down the rca of application code during the problem
What do you dislike about the product?
A manual injection of JavaScript monitoring library needs to be hard coded in to the application code.if application code modifies, JavaScript code also needs to be updated accordingly.
AppD Log Troubleshooting not available in UI.
What problems is the product solving and how is that benefiting you?
It can able to completely visualize the overall network bandwidth and data traffic of the application between the machines.


    Balaganesan D.

AppDymamics review

  • August 16, 2022
  • Review provided by G2

What do you like best about the product?
It's providing the all the metrics to monitor. Easily we can install it in client software
What do you dislike about the product?
Grafical user interface page slightly needs to be improved
What problems is the product solving and how is that benefiting you?
It's monitoring and alerting tool. We can create a dashboard as per our requirement and trigger a alert based on the condition


    chrissy s.

My oh my it's such a smooth and incredible with setting alerts on any abnormal behavior on server

  • June 22, 2022
  • Review provided by G2

What do you like best about the product?
Very convenient with setting alerts on any abnormality with our servers.
The user can set on which resources to send alerts.
Ease of visualize on our dashboard for quick insights and action to be taken to avoid any future problem.
Excellent with performance tracking on our database.
What do you dislike about the product?
It's an excellent software with performance monitoring and for now am very contented with it.
What problems is the product solving and how is that benefiting you?
It's a major boost for quick action when our servers are down especially to get to know where the problem is through logs.
Magical with tracking performance on our database.
Terrific to get insights in report form.
Visualize all our activities through the dashboard.
Recommendations to others considering the product:
It's an extremely great software with uptime monitoring and get alerts when website is down.
Reliable to track user activity on our server or database.
Monitor resource usage on our CPU.


    Apparel & Fashion

Best tool for monitoring

  • June 08, 2022
  • Review provided by G2

What do you like best about the product?
The setup and configuration is easy. The dashboard can be easily customized. One of the best tool for performance monitoring and engineering, goes along with any pt tool
What do you dislike about the product?
Sometimes becomes very difficult to match the no. Of transaction calls as compared to your Performance tetsing tool but with proper configuration it can be avoided
What problems is the product solving and how is that benefiting you?
AppDynamics is used for performnace montoring of a live application and also can be used along with performnace testing tool to check how the application is performing by monitoring various hardware and software metrics
Recommendations to others considering the product:
Great tool for monitoring


    Tharun Kumar V.

Best application for monitor servers and error analysis

  • May 17, 2022
  • Review provided by G2

What do you like best about the product?
In appdynamics we can do prod analysis. Whatever the environment either SIT or STG or production. If we configure Appdynamics for our application we can easily monitor the business transactions. We can do the error analysis. Database calls. We can check the CPU utilisation and memory utilisation of servers during peak hours.
What do you dislike about the product?
Nothing to dislike. But when I drilldown the slow transaction, filter is not working fine.
What problems is the product solving and how is that benefiting you?
I can do error analysis. And for every month I will do prod analysis. In that I will prepare page analysis. And for each API I will check the total calls and avarage response time and error per minute etc.,


    Krishna K.

AppDynamics is good monitoring tool

  • April 23, 2022
  • Review provided by G2

What do you like best about the product?
We can customize alerts into it very easily, we can view everything in graphical manner and its awesome. We monitor many server and network related issue there before it could impact client.
What do you dislike about the product?
No options for log checking, we have to login server or use Splunk for that. I would like if they can provide that facility as well. Sometimes we have faced blank graph due to some internal issues.
What problems is the product solving and how is that benefiting you?
We monitor server health, our application related health graph. We also have configured network alerts, due to graphical representation its easy to catch issues.