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425 reviews
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    CanselÖzcan

A monitoring solution that enables enables you to observe and visualize your full technology stack, from database and server to cloud-native and hybrid environments

  • November 09, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case is to comprehend infrastructure challenges when facing performance issues, we can easily correlate them to the hosting infrastructure for the application. Over the past two decades, the shift from physical servers to VMs has led to various infrastructure problems, such as shared resources like disk space, CPU, and memory, causing slowdowns. Customers often seek to determine whether the issue lies in the infrastructure's server side. Additionally, with the transition from VMs to container-based solutions, measuring metrics like CPU, memory, or disk usage in these dynamic container environments becomes challenging. Customers rely on this solution to gain insights into these complexities.

What is most valuable?

When compared to its major competitor, Dynatrace, AppDynamics stands out by providing dynamic learning capabilities for infrastructure and server metrics. Unlike Dynatrace, AppDynamics enables dynamic baselining for all server metrics, such as CPU and memory. This allows customers to establish patterns, like CPU trends every Wednesday from 9 to 11 AM, and set dynamic baselines accordingly. With this feature, alerts can be triggered based on deviations from the dynamic baseline rules. This capability is distinctive, as other APM solutions and monitoring tools lack dynamic baselining options for infrastructure visibility.

What needs improvement?

If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily.

For how long have I used the solution?

I have been using AppDynamics Server Monitoring recently.

What do I think about the stability of the solution?

It is very stable and I would rate it 9 out of 10.

What do I think about the scalability of the solution?

It is very scalable and I would rate it 10 out of 10.

How was the initial setup?

It's very easy.It takes couple of minutes only.

What's my experience with pricing, setup cost, and licensing?

It's true; it's not an inexpensive solution. Dynatrace and AppDynamics are consistently on the pricier side. However, when comparing with other solutions like Datadog or New Relic, it becomes apparent that they are significantly more affordable. The pricing may seem high at the list or discounted level, but what truly matters is the business value assessment. After completing this assessment, customers often recognize the value proposition and find the cost justified.

What other advice do I have?

In all honesty, APM solutions, including AppDynamics, tend to be expensive, and they may have fewer features compared to other legacy monitoring solutions. I typically advise against using AppDynamics or similar APM solutions solely for server monitoring due to their cost and potential limitations. To maximize usefulness, it's crucial to complement these solutions with other monitoring tools and features.

I would rate it 9 out of 10.


    reviewer2301996

Easy-to-use platform with efficient GUI and CPU monitoring features

  • October 30, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product to monitor servers and CPUs and the amount of storage through VPN connection for 55 branches of our customers distributed across countries.

What is most valuable?

The platform is reliable in identifying the core system issues. It is easy to use with a simple GUI and has efficient CPU monitoring features.

What needs improvement?

The product’s dashboard could be more easy to implement.

For how long have I used the solution?

We have been using AppDynamics Server Monitoring for six months.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have six AppDynamics Server Monitoring users across different countries. It is a scalable product.

How was the initial setup?

I encountered system issues regarding integration between AppDynamics Server Monitoring and cloud for the initial setup. It took us 48 hours to complete. It is easy to maintain as it is a software-as-a-service tool.

What about the implementation team?

The project manager from the company we purchased, AppDynamics Server Monitoring, helps our team implement the product.

What was our ROI?

The product generates a return on investment for us. It was the right decision taken at the right time to implement it.

What other advice do I have?

I advise others to work with AppDynamics Server Monitoring. I rate it an eight out of ten.


    Venus Yaker Dalton

Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping

  • October 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

The main use case for AppDynamics in our company is monitoring and managing the performance of our web and mobile applications.

We use AppDynamics to identify and resolve performance issues, such as slow loading times or transaction errors. It also helps us track the availability of our applications and ensure an optimal user experience for our customers.

Additionally, we use AppDynamics reporting and analytics to make informed decisions about the scalability and sizing of our infrastructure, allowing us to provide quality, reliable service as we grow.

How has it helped my organization?

AppDynamics has improved our organization in a number of ways.

First, it gives us complete visibility into the performance of our applications, allowing us to proactively detect and fix issues before they impact users. This has significantly reduced downtime and improved user experience.

Additionally, AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services.

This has allowed us to identify bottlenecks and optimize resources, improving operational efficiency and reducing unnecessary costs.

What is most valuable?

The most valuable features of AppDynamics are its real-time monitoring capabilities, deep problem diagnosis, transaction mapping, reporting and analysis, and real-time alerts. These features allow us to proactively detect and fix performance issues, optimize our infrastructure, and make informed decisions to improve the user experience.

Real-time monitoring helps us stay aware of any anomalies and respond quickly, avoiding costly downtime.

Deep diagnostics allow us to quickly identify the root causes of problems, accelerating resolution time.

The transaction map gives us complete visibility into the flow of our applications, helping us identify bottlenecks and prioritize improvements.

What needs improvement?

As for areas of improvement, AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning. This would allow the tool to automatically analyze and correlate application performance and behavior data to detect patterns and anomalies not evident to users.

Additionally, the ability to track performance in multi-cloud environments would be valuable as many organizations are adopting hybrid cloud or multi-cloud strategies. In terms of additional features, it would be beneficial to include a capacity management module that allows operations teams to proactively plan and adjust capacity, avoiding performance issues related to lack of resources.

For how long have I used the solution?

I have been using AppDynamics for three years

What do I think about the scalability of the solution?

AppDynamics offers good scalability. The tool is designed to handle large enterprise environments, with the ability to monitor and manage complex, distributed applications.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The product requires in-depth knowledge of the infrastructure and the application to be monitored.

You need to install and configure agents on the appropriate components, which can take time and require a careful approach.

What's my experience with pricing, setup cost, and licensing?

Before investing in AppDynamics, evaluate your needs, compare prices, consider long-term value, and make sure you understand the details of the licensing and support offered.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I'd advise users to make sure they dedicate enough time and resources to properly configure and customize the tool. This includes defining relevant metrics and thresholds, setting effective alerts, and customizing dashboards to reflect specific needs and goals.

A proper setup will ensure that companies get the most value from AppDynamics and can take full advantage of its application monitoring and management capabilities.


    Ayobanji Iluyomade

The product can drill down to the errors, but it is expensive and has performance issues

  • October 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product to monitor some of our critical systems. We started using the solution for application performance monitoring.

What is most valuable?

The product has the ability to drill down to the errors whenever we have issues.

What needs improvement?

The solution has performance issues after we deploy the agent.

For how long have I used the solution?

I have been using the solution for about three years.

What do I think about the stability of the solution?

The product is stable.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive.

What other advice do I have?

I recommend the solution to others. Overall, I rate the product a seven out of ten.


    Meghan J.

Amazing tool to monitor application performance over an extended period of time.

  • September 21, 2023
  • Review provided by G2

What do you like best about the product?
I can observe the reaction of the infrastructure with a simple click of a button; the user "clicks," that is, completes the weekly/monthly reports in a matter of minutes rather than hours or days. We were able to observe the proportion of people that visited/clicked on the device, the time of day, and their delivery point. The interface is straightforward and easy to use, gives total visibility into application performance (Application Monitoring), database performance, and infrastructure performance from one day to one year, and delivers a wealth of information that can be utilized to swiftly remedy a problem.
What do you dislike about the product?
Although the interface is simple to use, it can be difficult to access essential information fast. It is strongly advised that a newcomer go through a training session before using this software, as several aspects of it still utilize flash. It is possible that queries across applications with the same URL will not be found, but give it some time and it should operate as planned.
What problems is the product solving and how is that benefiting you?
This platform allows you to see key metrics of any "online store/service" in a single panel. In today's digital economy, where more and more people are adopting the "cloud," which has a very high price, it is fantastic to be able to "see" in real time not only the performance of your infrastructure but also the performance of users and applications and allows you to know EXACTLY where the change is needed. I use it every day to track the following in SQL server: SQL statements or stored procedures that utilize the majority of system resources, procedure statistics, SQL statements, and SQL query plans.


    Vishal Jethnani

Offers a real-time view of the things happening in a database

  • September 20, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution offers a real-time view of the things happening in a database.

What is most valuable?

You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system.

What needs improvement?

The solution needs to support IBM products.

For how long have I used the solution?

I have been using the solution for seven to eight years.

What do I think about the stability of the solution?

AppDynamics Database Monitoring is stable.

How was the initial setup?

The solution's deployment is easy.

What's my experience with pricing, setup cost, and licensing?

AppDynamics Database Monitoring is expensive. I rate it a seven to eight out of ten.

What other advice do I have?

I rate AppDynamics Database Monitoring a nine out of ten.


    Fannie W.

The best advanced monitoring and APM tool available.

  • September 15, 2023
  • Review provided by G2

What do you like best about the product?
It has one of the finest features: it is simple to define the alert threshold based on the baseline of all metrics, and it is simple to lower the RCA of the application code during the problem. It offers several unique features that I haven't seen on other platforms, and the UI/UX is simple and straightforward. I enjoy how simple it is to setup and how many functions are accessible. This provides us with limitless opportunities to improve IT response and get deeper business insights.
What do you dislike about the product?
The JavaScript monitoring library must be manually injected into the application code; if the application code is amended, the JavaScript code must also be updated. It appears to be difficult to get started without basic training; the user interface is simple to use, but using the features is not as simple or intuitive as it appears; there is a lot to learn, and there are some irregularities in functioning.
What problems is the product solving and how is that benefiting you?
We are using AppDynamics to monitor and alert a multi-region cloud-based application, and you can completely observe the entire network bandwidth and application data flow across computers. The goal is to identify possible platform issues and discover anomalies in error and user traffic. One of our aims is to enhance monitoring and alerting so that we can be more proactive and decrease user-reported issues, we want to go into business information and start giving value to the team outside of IT once we're solid.


    reviewer2262300

Efficiently monitors database performance, CPU usage, and generates alerts on different nodes based on CPU utilization

  • September 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

It's mainly used to monitor both applications and databases. That's primarily how I use it.

Essentially, I use it for monitoring. I perform performance testing and use it to monitor database performance, CPU usage, and generate alerts on different nodes based on CPU utilization and other factors. It's mainly used to check the performance of the nodes.

What is most valuable?

I find it helpful, especially in terms of self-learning.

What needs improvement?

The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it. There should be an option to schedule them collectively, like selecting 10 reports, setting a particular time, and having them scheduled.

The ability to schedule multiple reports at once, which is currently lacking. This is a challenge I face in my day-to-day work with AppDynamics.

For how long have I used the solution?

I have been using this solution for more than a year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It's definitely scalable. The number of environments in our implementation has been increasing, so it's adaptable. It's a large enterprise, definitely not medium or small.

Maintenance is handled by the maintenance team.

What other advice do I have?

In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training. That's my advice.

Overall, I would rate the solution an eight out of ten.


    Anurag-Dixit

An application performance monitoring that is stable and needs an easy installation phase

  • September 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

My company uses AppDynamics Server Monitoring for end-to-end application performance monitoring. The solution is integrated with the database managed by back-end and end-user teams.

What is most valuable?

The most valuable feature of the solution is that it automatically gets connected with all the entities. The solution discovers your transactions automatically without any customized configuration class or classes or method declaration, like some of the previous solutions we used in our company. Even for databases and end users, you can connect all the entities without much customization and user intervention, which are a few things I like about AppDynamics.

What needs improvement?

The analytics portion of AppDynamics Server Monitoring could have been better. In the analytics portion, I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results, so it is not well connected in the back-end. I feel that analytics could have been better in searching and running the analytical queries.

For how long have I used the solution?

I have been using AppDynamics Server Monitoring for five years. My company is a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I don't see any problems in the solution.

What do I think about the scalability of the solution?

Scalability is a problem for my company since we have deployed the solution on an on-premises model. Scalability would not have been a problem if the solution had been deployed on a SaaS model.

My company has around 3,000 to 4,000 users of the solution.

How are customer service and support?

The solution's technical support was good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Though I have experience with Splunk, I would not be in a position to compare AppDynamics Server Monitoring with Splunk since I currently don't use Splunk.

I was also working with a solution named CA Wily. Dynatrace is better than AppDynamics since it offers more features and granularity. Dynatrace is something where I could find that it is better than AppDynamics. With all other solutions in the market, I feel AppDynamics is good.

With synthetic monitoring, Dynatrace is good at giving the data and granularity. Dynatrace OneAgent can be used on any stack irrespective of the platform, which I think is a feature AppDynamics introduced recently. Dynatrace performs better than AppDynamics in the aforementioned areas.

How was the initial setup?

The installation phase of AppDynamics Server Monitoring is pretty easy, and it depends on how we automate the process. The solution integrates with your environment. If you have the pipelines, you can integrate them into your pipeline, the steps for which are well documented by AppDynamics, and since it goes with the application, I don't see there is any downside with the installation. Operation-wise, the product is all okay.

The solution's deployment depends on a variety of factors since, in our company, we don't do manual deployments, so it doesn't take any time for us to deploy it. In our company, we just declare the arguments before the application installation. Whenever there is a new release, the AppDynamics agents will work on the deployment without any issues, so we don't feel a lot of time is taken during the installation phase. When the users are installing the solution manually, it may take quite a lot of time. Our company did not have any dependencies during the product's installation phase, so we didn't deploy it as a central team. A team to whom an application has been assigned is given the steps. My team just helps other teams integrate the playbooks into their environment, and they deploy it themselves, so we don't track the time taken for deployment.

The solution is deployed on an on-premises model, so it is a bit difficult because we have to maintain the platform. It would have been easy to maintain if my company had opted for a SaaS platform.

What's my experience with pricing, setup cost, and licensing?

Whether a person would view the solution as a cheap or expensive product depends on how that person negotiates with AppDynamics. In some other organizations, I have seen a different price for AppDynamics Server Monitoring. Though the product may come across as an expensive solution, I have worked with organizations that have negotiated very well on the pricing part with AppDynamics and secured the solution at a very competitive price. In short, the price of the solution is something that depends on how you negotiate with AppDynamics. AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money. If you can't negotiate with AppDynamics over the price, you won't get value for money. My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model. I am unsure if my company makes additional payments apart from the licensing costs of the solution.

What other advice do I have?

My company is a bank, so we can't we could not go with the SaaS model of deployment, because of which we have some dependencies on maintenance. As a product, it requires a lot of maintenance.

Around six to seven employees do the solution's maintenance.

I would tell those planning to use the solution that when it comes to AppDynamics, the adoption phase has always been a big challenge since people from AppDynamics only install AppDynamics Server Monitoring, and then they forget it. I would tell others to work on the right adoption method and metrics, like VictoriaMetrics or Golden Signals while keeping an eye on optimizing those configurations so that you always get to see the right picture.

I rate the overall product a nine out of ten.


    Phanikumar Madiraju

A very easy-to-use and easy-to-implement that provides great stability along with good technical support

  • August 31, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use AppDynamics since all of our company's servers, applications, and services are configured with AppDynamics. In case of unavailability or when the servers go down, we log into AppDynamics in our company to check our CPU memory and file system utilization. AppDynamics helps our company understand the availability status of the servers and figure out when the server went down or came up while trying to find any HTTP errors.

What is most valuable?

The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement while configuring it with any server. The product also offers a role-based login, providing role-based access, including operator- or admin-level access. It is very easy to assign roles in AppDynamics.

What needs improvement?

The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time. The aforementioned area can be considered for improvement.

AppDynamics needs to focus on its integration capabilities with cloud-based solutions. Some new features are being introduced in AppDynamics, including some DevOps tools, allowing a person to integrate AppDynamics with DevOps tools, like Docker Kubernetes and other cloud-based tools.

For how long have I used the solution?

I have been using AppDynamics for three years. My company is a customer of the solution.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

Currently, we are using AppDynamics on VMs and not on the cloud, so scalability is a bit tough because there will be a need for licenses, and we will have to get into the installation phase again in our company. The agents must be installed in all the servers for the product's installation, making it a bit complex.

AppDynamics has around 1,000 users in my company.

How are customer service and support?

The solution's technical support is good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my company, I have worked with Datadog. AppDynamics is better than the other solutions I have worked with in the past since AppDynamics can be easily installed, configurations are easy, scalability is easy, and most users use it very smoothly owing to its stability. The only area where AppDynamics lacks is its ability to integrate with other tools.

How was the initial setup?

The installation phase of AppDynamics is very easy.

The installation of AppDynamics took a week.

A team of 20 people is required to manage the deployment phase of AppDynamics.

What's my experience with pricing, setup cost, and licensing?

Price-wise, AppDynamics is a cheap product compared to other tools in the market, like Splunk and Datadog.

Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs.

What other advice do I have?

The maintenance of AppDynamics is very easy since you can easily implement the patches and upgrade the solution. Around 20 people in my company are involved in the maintenance of AppDynamics.

AppDynamics is an excellent tool for any data center operations or services to monitor while providing good features like alerting capabilities. I recommend the solution to those planning to use it.

I rate the overall solution a nine out of ten.